Plan

Premium

Country

United Kingdom

Device

Google Pixel XL

Operating System

Android 10 (QP1A.190711.020)

My Question or Issue

Spotify version: 8.5.24.762

Hi,

I'm having issues now that my device has upgrade to Android 10. I hear glitches/audio drop outs every 10--20s of so regardless of the song being played. To resolve the issue I have tried to

- Reboot the device

- Clean reinstall the device (following https://community.spotify.com/t5/Android/Android-Troubleshooting-Spotify/td-p/113082)

- Tried using different wifi connections

These glitches seem to occur only when the screen is off, so I suspect it maybe something to do with Android's powersaving function. This occurs for songs that have been downloaded or are being streamed.