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Randomly stops

ClaudioAlves
Casual Listener

For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. 

 

At first I thought maybe my bluetooth headphones were broken but it works perfectly so long as my screen is on then it stops. It likes to pause randomly and restart too.

 

I've read posts suggesting I clear my data and reinstall. I have 5500 tracks downloaded so I won't be doing that. It has nothing to do with that either as the problem is relatively new. I've been using my bluetooth headset for 6 months now so I know it isn't that.

 

I also saw a post suggesting I take it off my battery optimisation list or not have battery saving mode on. Two things - I've always used these two settings and again never had an issue and secondly, when I did turn that all off, I used 14% battery in 15 minutes. My phone is a year old and it's the only app that destroys my battery. 

 

Can Spotify please fix this issue rather than making their users do things which they've never had to do to solve the problem and take some accountability for what is clearly a very frustrating bug.

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