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Music randomly stops playing


Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops, not pause). It happens most often when plugged in using a 3.5mm jack for audio (in my car), but also occurs with my bluetooth headphones. I've tried to restart my phone multiple times, but the problem persist. The audio jack works as I can still hear other audio sources (such as GPS, etc.). Issue started happening in the last 2 months or so.


Premium account - Canada

Samsung A5 2017 SM-A520W

Android 8.0.0

Samsung experience 9.0

Download Quality - very high

App version

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