Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
The issue found on DATE.
10 April 2020
SDK Version:
AppRemote 0.7.0
Auth 1.2.3
OS Version:
Android 9 Motorola one vision (XT1970-3)
Scope(s): Steps to reproduce:
Expected behavior:
The connection is established successfully.
Actual behavior:
The SpotifyAppRemote.connect()'s onFailure() is called with the following exception:
What does fix the issue and leads to the successful connection establishing is navigating to Spotify app, starting it, and then throwing it off the 'recents' (starting the app only does not help).
I have found out that this response was coming from the AsyncTask called SdkRemoteClientConnector.ConnectionTask when exceeded 30 seconds of waiting for the message to handle after calling RemoteServiceIo's method connect(), intended to start and/or bind Spotify service with action com.spotify.mobile.appprotocol.action.START_APP_PROTOCOL_SERVICE.