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Who Me Too'd this topic

App crashes roughly 30 seconds into songs

iPhone X

IOS 13.4.1

Spotify Free Versión 8.5.55.856

 

Spotify will crash while playing music occasionally. It happens roughly 30 seconds into a song. Upon reopening app the same song will be playing however it will be set to 2 seconds in. 

Happens with or without Bluetooth. On WiFi and mobile. Generally happens on the 2nd or 3rd song played but once it crashes it is more likely to crash again, even on the same song. 

Has been happening for a month or more and through an IOS update and a Spotify update. 

I’ve tried deleting the app and reinstalling even by doing a “clean sweep” as found in the help section here (several times).

 

Any help is appreciated. I’m willing to factory reset my iPhone if that’s what it takes. 

 

 

Who Me Too'd this topic