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Who Me Too'd this topic

App using data/is online with mobile data despite data for the app being turned off

Plan

Premium

Country

Germany 

Device

iPhone 11

Operating System

iOS 13.5.1

App version

8.5.65.787

 

My Question or Issue

I noticed today that the Spotify app has started using mobile data when not on WiFi, despite having turned mobile data off for the app in my phone settings. The app registers as offline when WiFi and data are off, and it also stops using data when set to offline mode (although it still displays albums I haven't downloaded?). I have tried a clean reinstall, restarting my device and so on but the problem is still there. I saw this was an issue a couple of years ago, so maybe the bug has resurfaced?

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