Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Delete Cache button (iOS) has no apparent effect

Plan Premium/family

Free/Premium

Country USA

 

Device iPhone 6s

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System iOS 12.4.1

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Go to the Settings->Storage page and click on the "Delete Cache" button. 

Click on the "Delete Cache" choice on the dialog.

There is no apparent effect - the storage-available "progress bar" doesn't change, nor do the itemization of usage by "Other apps, Downloads, Cache, Free".  This is true after many tries and after deleting and reinstalling the Spotify app. 

 

Also, it is not clear if Spotify's storage available display refers to overall iPhone storage or just Spotify's usage, because it mentions "Other apps" but does not correspond to the iOS overall Storage diagram (in the Settings->General->iPhone Storage page). 

 

Who Me Too'd this topic