Plan

Premium

Country

Australia

Device

iPhone 11 Pro

Operating System

iOS 14.3

My Question or Issue

Group sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead with a song or within a playlist.

For example, if you’re joined to a group session, then open one of your playlists, click the “Add songs” button at the top, then start playing the previews of recommended songs, the snippets play out the speaker on your local device (not the group session speakers) and then you get disconnected from the group session. This is just one of about half a dozen similar scenarios.

Also, if you’re joined to a group session and then search for a song, swipe it, and select “Add to queue”, often it doesn’t get played — it’s simply skipped. This doesn’t happen if I disconnect the group session and repeat the exact same steps (i.e: the songs queues and plays on my local device fine).

Please don’t ask me to reinstall the app or update to the latest version. Already done.