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iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969.
Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, couldn't find that'.
Happens regardless if i create the link and share it to some friends who all get the error. I also get the error if they send me a link. Have restarted the app, deleted and reinstalled it, cleared the cache etc.