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Who Me Too'd this topic

Spotify freeze on home screen

Plan

Premium

Country

Malaysia

Device

iPhone 12

Operating System

iOS 14.7.1

 

My Question or Issue

My Spotify app freezes in the home tab whenever I open the app. I have tried reinstalling, logging out then in, clearing safari's cache (not sure if this affects it).  It just freezes here, I cannot do anything. 

spotify home.jpg

 

I just found a way to access the other tabs. Other tabs are working, I can scroll through my library and play songs. If I open Spotify using the browser (chrome app), then click on the GET APP button, it'll open up my Spotify app and go to the library screen. From here I can it, but if I go to the home tab, it freezes again. 

spotify chrome.jpg

 

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