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Hey guys,
I tried to implement the webplayback in an android webview. After connecting to the player a js error is thrown:
Console: 11-08 18:33:05.348 [ERROR] "Uncaught (in promise) EMEError: No supported keysystem was found.", source: https://sdk.scdn.co/embedded/index.js (line:18)
I reproduced this on multiple devices and different versions. In Chrome and stock browser everything is working fine. So it seems to be a global problem with the webview?
Does anyone have an idea what is wrong and how to fix it?