Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
Car - 2021 Volvo XC40 Recharge
Operating System
Android Automotive Operating System (AAOS 10)
My Question or Issue
I'd like to report an issue of poor sound quality with the Spotify app on AAOS (Android Automotive Operating System). Something is causing additional compression to occur on all songs. I have compared listening to the same song using a USB port playing a .wav file AND via bluetooth from an Android phone with Spotify - those methods are fine. However, the quality of sound coming from the built-in AAOS Spotify app is degraded even though 'Music streaming quality' setting is set to 'Very High'. The issue isn't with the bitrate, but rather something is messing with the dynamics (level compression). I have a hunch that the app maybe defaults to 'Normalize volume'. I wish that setting was exposed (in AAOS) so that I could turn it off. Or, please fix whatever else is causing this degraded sound experience.