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Who Me Too'd this topic

Different e-mailadresses

Hi!

I have an Spotify-account registred on an old e--mailadress that I no longer use. When I try to change it to my new e-mailadress I get the message that "This e-mail is already registred on another account". I thought "Oh, I've obviously forgot that I have two accounts", but I didn't remember the password. So I tried to get Spotify to send me a new password bu using "Forgot your password?", BUT then I get the message that "This e-mailadress isn't registred"...

 

Do anyone know what this is about and how to fix it? I'd really appreciate all anwers 🙂

Who Me Too'd this topic