Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify wont find sonos amp 2, but sonos app can stream Spotify

-Premium subscription in Canada.

 

My Spotify app will not find my Sonos amp gen 2 to stream. It was working perfectly fine just a few days ago. I always use the Spotify app because the sonos app running Spotify is not as functional and user friendly.
I have checked my Spotify settings and my iPhone settings. I have deleted and reinstalled and updated Spotify and Sonos apps on my phone. I have shut off and turned on my iPhone, my Sonos amp, my router multiple times to no avail.

I believe I have done all of the possible and recommended to reconnect the sonos amp gen 2 . I also cannot find listed on the Spotify connect website my device, so I am wondering if Spotify is no longer supporting the Sonos amp generation two anymore. That seems odd because it’s not a particularly old device.

I am the only one with access to my account so multiple login is not a potential issue.

Another thing that’s odd that I can’t do is find under my iPhone settings when I go in to the Spotify app settings, it doesn’t show “local network” so I cant toggle it off or on because it’s simply not there… I can find “show local devices only” when I am in the Spotify app in the apps settings.

 

Help please! I am getting so incredibly frustrated!

Who Me Too'd this topic