Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Canada
Device
iPhone 8
Operating System
Can't be bothered checking
My Question or Issue
So there I was, minding my own business, scrolling through Spotify, when I noticed what I thought was a new playlist in the Made For You section of the front page. The playlist's name was "DJ". So I selected it, and it immediately ended the song and playlist I was currently listening to and instead a robot voice started yammering at me. I was then unable to pick back up where I'd left off.
I assumed "DJ" was a playlist, because everything else in Made For You is a playlist, and I was not pleased to find that selecting it had taken me out of the playlist I had been listening to. Maybe I'm alone in this, but I have several long playlists which I tend to listen to for days at a time. So being bounced out of them without warning is irritating to me.
Since "DJ" appears to be in Beta, I would suggest finding a way to warn people before this happens. Also if there's a way to opt out of the Beta I'd like to do that, because I have no interest in having a robot voice yell at me.