Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

messages disappeared

A bunch of my old messages/songs people sent me have disappeared. I think this happened when my Premium account "expired" (because I changed debit cards and forgot to update). I re-signed up for Premium with a new card number, but now it apepars that every single song my boyfriend sent me over the past two years on Spotify has disappeared! I'm very upset, as these messages had a lot of sentimental value. Can someone please help me fix this? Where did the messages go? What do I do?

Who Me Too'd this topic