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About three or four times a song I hear some kind of audio glitch / tick. These are random, when I go back to the position in the track where I first heard the glitch, I don't hear it again on that position. So it occurs at random positions.
I don't have this issue with other music players. It occurs on streaming and offline music. Already reinstalled the app and removed all settings. Doesn't solve the issue.
This is happening since last week. I use Spotify Premium on a Nexus 4 with the latest Android version.