Announcements

Help Wizard

Step 1

NEXT STEP

Who Me Too'd this topic

App crashes when selecting a playlist to open

Description

All menus and features of the App work correctly; apart from the Playlist menu. I press the playlist name and the App crashes.

 

A more detailed description, using numbered steps

1. Open spotify App.

2. Select playlist.

4. Spotify App becomes unresponsive after selecting playlist.

5. I either have to force close the App or wait for it to crash.

 

  

What I expected to happen

The playlist to open.

 

What actually happened

The App becomes unresponsive and crashes.

 

My iPad/iPhone model

iPod Touch 3rd Gen.

 

Device’s Operating System

Version 6.1.6 (10B500)

 

Is your device jailbroken?

No

 

Approximately how many playlists do you have?

I have five playlists:
1 = 65 of 66 tracks synced (3h, 52min)
2 = 0 of 398 tracks synced (26h)
3 = 0 of 231 trachs synced (22h)
4 = 0 of 20 tracks synced (1h 16min)
5 = 0 of 18 tracks synced (1h 24min)

 Previously all tracks were synced, before the most recent update they all worked correctly, (the update isn't the reason why the playlists are unsynced).

 

 

My mobile Spotify version

0.9.4.25

 

My provider and country

iPod Touch uses Wi-Fi, no telephone network provider, UK.

 

 Additional information
I have tried offline mode, tried disconnection from Wi-Fi, deleting playlists, reinstalling playlists, removing songs, adding songs, restarting iPod, I have also reset my iPod twice, still the issue persists.

 

Who Me Too'd this topic