Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Sync Offline Quality Only Syncing at 96kbps after 1.0 Update Today

Starting today anything that I make available offline is only downloading at 96kbps (the lowest setting - "Normal").  I know this because I had to delete the app and redownload it from the App Store this morning and when I downloaded a few albums I noticed it went REALLY fast.  I checked in Usage and saw it was using 29mb for a ~35-38 minute album, which is right around what 96kbps would be.  I tried a few more and they downloaded equally as fast and the count went up only to around 80mb for 3 full albums.

 

Before I synced anything offline I changed all of my settings since I was starting fresh - Stream: High, Sync: Extreme.  I've deleted the app and redownloaded from the App Store several times now and it is still doing the same thing.

 

Anyone else having this issue?  Could it be my account somehow...?  No idea.

Who Me Too'd this topic