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Who Me Too'd this topic

Spotify connect stops working when i lock screen on second device.

Hi All. 

I am experiencing an issue when using Spotify connect and i would like to check whether its normal or not.

 

Situation:

I have my Galaxy Tab2 with Spotify connected to my home theater and then i have spotify on my Android phone.

I started using my phone to wirelessly control spotify on my tab with Connect feature. But when i lock the screen of my tab2 spotify stops responding to my phone.

It´s like my phone wont finde the tab2 on spotify connect.

The wifi on my tab2 is set to "do not sleep while locked".

 

So please let me know if there is a solution for this.

 

Thank you and regards,

Who Me Too'd this topic