Who Me Too'd this topic

I received a charge on my credit card for $9.99 by Spotify.  I never use Spotify nor did I subscribe to the premium account.  I had to search my email to see if I had ever even used Spotify in the past.

This is credit card fraud and I notified my credit card company; however, when I emailed spotify, requesting information about the account that charged my card, I did not received a response.

There is no way to speak to someone by phone and the email contact form customer service is slow (no response for >24 hrs) if I do get a response at all.

I hope this forum will be more efficient.  I would like to figure out who used my credit card fraudulently.