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Spotify support response time??

Hello,

 

I'm having an issue in which my premium account has all of a sudden become a free account and now all of my playlists are gone when I log in.  I've opened a support case with spotify (01871320) over 2 days ago, almost 3 days now, and I've yet to hear anything back from spotify... Spotify had no problem changing my credit card for another month of premium, but they sure can't get back with me in a reasonable amount of time when I can't use my premium account.

 

Does anybody know of another way to contact Spotify help, maybe get my case looked at?  I work from home and I listen to spotify every day. So this wait is frustrating to say the least...

 

Thanks,

Zach

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