Hi all

This morning I went to play some music on my phone and basically it just isn't working. It showed the 'play' button (the circle with the arrow in) but the slider wasn't moving and there was no sound. I was able to move the slider further along in the song and it allowed me to do this but remained stationary and no music was playing. I tried pressing pause and then play again and sometimes it will play a split second before goinh silent again. I have tried forcing it to stop and also uninstalled and reinstalled the app three times and it's still not working.

I checked it on my laptop and it seems to be working fine on there. However, I use it 99% of the time on my phone so this is really annoying. Can anybody help?

Also, is it possible to contact Tech Support directly and how would I do that? I have tried using the help menus but all they suggest is to uninstall/reinstall and no mention of what to do if that doesn't work!

Many thanks!