Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and privacy policies, it's annoying.
I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine is the commercial part of this exchange. Best, Owen
PlanPremiumCountrySwedenDeviceGalaxy s8Operating System My Question or IssueHi,My girlfriend and I have been using premium family for some time, and yesterday we decided to change to Duo. After I sent the invitation to her, all her playlists and arti...
I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. When I try to save the zip code, I receive an error that indicates...
PlanPremiumCountryUnited States My Question or IssueWhen I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top tracks, or trying to see my followers immediately sends you to another p...
Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my profile link, I do not want it anymore. Logging in...
We have Spotify Duo, and I can't seem to find the same home speakers as my partner. We have an Alexa upstairs and downstairs, however, if I want to use them they don't appear in my Spotify connect. Would it be possible for the speakers seen by the ma...
Hi,can someone please tell me how to format my artist bio? For example: I can't find a way to make line breaks. Spotify just doesn't take them. Basically I can't find a way to edit bios in a way that the changes stay. It now ended with the system jus...
Dear Spotify AB, As I monitor your Websites and Mobile Application when a Sotify AB and Sotify user want to become premium account by link to credit cards (VISA/MasterCard/Ammerican Express) at your websites/Spotify Mobile application. But your syste...
Guys, I need your help! I have another account and I can't access it because Spotify says it doesn't exist, but it does because I have a premium one and I get the bills every month! I've tried every possible login but none work... How can I get in co...
PlanPremium (family)CountryGermany DevicePixel 4a and LaptopOperating SystemAndroid 11 and Windows 10 My Question or IssueHey there,I got a problem with an unrecognized device. Yesterday, I found a device (named Sky1371) in my connected devices, whic...
I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the steps I have been told. However now i need to wait...
My Spotify account (Username: ) has been working fine for years, the other day I decided to log in via my Facebook account which uses the same email address as my main account. After logging out of my Facebook Spotify account, I logged back into my m...
There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work. Very inappropriate, Spotify.
I wanted to add email in my account because without it i can not even reset password. When i wanted to add email in my account, the box where you can enter the email was like dark (i could not write anything there). I am attaching a screenshot so you...
PlanPremiumCountryUSADeviceIphone XR, had Iphone 6My Question or Issue I got a new phone (iPhone XR) and can not log into the sportify app. I can log into Spotify on the phone browser, desktop browser, desktop app, and tv app but not phone app. When ...
Despite what the literal guide for this topic would say, you do not have an email in the account details and when trying to change or at least add one, it is grayed out and unable to be typed in. I created this account with Facebook and log into it u...
Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canciones famosas y tampoco aparece la letra. ¿Alguien sabe que p...
The ability to switch into 'Guest' or 'Private' mode so that you can play songs/playlist outside your usual taste (ie at a party) without it affecting your daily mix suggestions etc, or counting towards your Spotify wrapped statistics etc
So I was logged out of my spotify account in both my iphone and my mac. I made this account just to be able to post and get help. It says that my username and password are incorrect. Then I checked my email and said that my account had been disabled ...