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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405811 Views
  • 958 replies
  • 107 likes
  • Account
  • 405811 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175519 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175519 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99954 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99954 Views
  • 68 replies
  • 10 likes

Recover playlists have been deleted!

PlanPremiumCountryAustraliaDeviceiPhone 8, Windows Surface LaptopOperating SystemiOS 13, Windows My Question or IssueAll my deleted playlists have disappeared! I saw another inquiry in which it said that it was expected after 90 days, but those playl...

  • Visitor
  • Plan Premium Country Australia Device iPhone 8, Windows Surface Laptop Operating System iOS 13, Windows   My Question or Issue All my deleted playlists have disappeared! I saw another ...
  • AdamDam
  • Spotify Star
  • 367 Views
  • 1 replies
  • 1 likes
  • Account
  • 367 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cancel my family premium to join another one

Hi,I just paid for a family premium account but now I decide to cancel it and join to another one, can I cancel the first one right now? Or I have to wait a month?Thank you.

  • Newbie
  • Hi, I just paid for a family premium account but now I decide to cancel it and join to another one, can I cancel the first one right now? Or I have to wait a month? Thank you.
  • Alex
  • Spotify Legend
  • 1769 Views
  • 3 replies
  • 0 likes
  • 1769 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not searchable / No one can find my account using search

PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...

  • Casual Listener
  • ...isten to my public playlists?   PS: I've seen the exact same problem posted in 2014 and several people were having the same problem and it seems like there was no solution...any ideas?  
  • Alex
  • Spotify Legend
  • 5269 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 5269 Views
  • 5 replies
  • 0 likes

Charged Premium but Account States Free

Hi, I registered for a Premium account on August 31, 2020 and received my Google Nest. However, my account states that it is still a "free" account and yet i was charged $9.99 on September 1, 2020. I also did not receive a receipt for my Premium acco...

  • Visitor
  • Hi,   I registered for a Premium account on August 31, 2020 and received my Google Nest. However, my account states that it is still a "free" account and yet i was charged $9.99 on September 1...
  • Luan
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 328 Views
  • 1 replies
  • 0 likes

Can't access my Artist's profile

Hi, so I had my first release on Spotify via the Amuse platform, I had a personal account created previously with my artist's name and email because I didn't know about Spotify for Artists. I requested access and it was given and then I claimed my pr...

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  • Visitor
  • Hi, so I had my first release on Spotify via the Amuse platform, I had a personal account created previously with my artist's name and email because I didn't know about Spotify for Artists. I request...
  • Billy-J
  • Spotify Star
  • 1752 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1752 Views
  • 1 replies
  • 0 likes

Spotify wrapped 2018 info access

PlanPremiumCountryUK My Question or IssueIf I remove Spotify Wrapped 2018 from my account info access will I still be able to see my Spotify 2018 Wrapped playlist?

  • Regular
  • Plan Premium Country UK   My Question or Issue If I remove Spotify Wrapped 2018 from my account info access will I still be able to see my Spotify 2018 Wrapped playlist? 
  • Emilia_8
  • Community Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 422 Views
  • 1 replies
  • 0 likes

Username Changed Itself to Numbers After Spotify Premium Purchase

Plan: Premium PlanCountry: USADevice: iPod touch (6th generation)Operating System: iOS 12.4.3 Currently signed into Spotify with my Facebook account and under Privacy Settings, “Process my Facebook data” is enabled. Spotify is an active app listed on...

  • Casual Listener
  • Plan: Premium Plan Country: USA Device: iPod touch (6th generation) Operating System: iOS 12.4.3   Currently signed into Spotify with my Facebook account and under Privacy Settings, “Proc...
  • Billy-J
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Billy-J
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Is it safe to login to third party apps/websites that show you your listening stats?

Hello all, I've always wanted to see my listening stats and I'm aware that there are many websites and apps which show them. BUT, I've wondered if it is safe to login to use these sites/apps. Does it put account information at risk?

  • Newbie
  • Hello all,   I've always wanted to see my listening stats and I'm aware that there are many websites and apps which show them. BUT, I've wondered if it is safe to login to use these sites/apps...
  • Charityrose
  • Music Fan
  • 13770 Views
  • 2 replies
  • 0 likes
  • 13770 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music appears in my stats that I never played

Back in 2018 my account was either hacked or suffered from some sort of spam attack, suddenly my last.fm stats showed hundreds of scrobbles of a completely unknown artist that I never listened to.The artists are called KidBlocksByMe, RiptidesHighs, E...

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  • Newbie
  • Back in 2018 my account was either hacked or suffered from some sort of spam attack, suddenly my last.fm stats showed hundreds of scrobbles of a completely unknown artist that I never listened to. ...
  • Charityrose
  • Music Fan
  • 862 Views
  • 2 replies
  • 1 likes
  • Account
  • 862 Views
  • 2 replies
  • 1 likes

spotify username

is it possible to get a normal username instead of random numbers and words? i used to have a normal one but every time I make a new acc, they always give no chance for me to get the username I want, instead, they give a random numbers and words.

  • Regular
  • is it possible to get a normal username instead of random numbers and words? i used to have a normal one but every time I make a new acc, they always give no chance for me to get the username I want,...
  • Billy-J
  • Spotify Star
  • 765 Views
  • 3 replies
  • 0 likes
  • 765 Views
  • 3 replies
  • 0 likes

I don't remember , and don't have access , to the account email

I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.

  • Visitor
  • I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.  
  • Drericho7
  • Music Fan
  • 636 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 636 Views
  • 2 replies
  • 0 likes

App that's disconnected from my account keeps editing my playlists

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueAn app that's disconnected from my account keeps editing my playlists back to self-promotion for the app. I've disconnected it, signed out of all other devices, restarted...

  • Regular
  • Plan Premium Country USA Device Laptop Operating System Windows 10   My Question or Issue An app that's disconnected from my account keeps editing my playlists back to self-promotion f...
  • L33Tech
  • Regular
  • 491 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Security
  • 491 Views
  • 1 replies
  • 1 likes

I keep getting rejected when i claim my artist profile

Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and twitter is included. Please i really need to claim m...

  • Casual Listener
  • Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and t...
  • Billy-J
  • Spotify Star
  • 1532 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
  • 1532 Views
  • 1 replies
  • 1 likes

Solved!! "Notice of completion of deletion request" spam

I successfully closed a Premium account recently. After about 2 weeks I've started getting emails from Spotify telling me that my account deletion was successful. Thing is, I'm getting several of these messages each day! Does anyone know how to stop ...

  • Regular
  • I successfully closed a Premium account recently. After about 2 weeks I've started getting emails from Spotify telling me that my account deletion was successful. Thing is, I'm getting several of the...
  • Billy-J
  • Spotify Star
  • 5372 Views
  • 13 replies
  • 8 likes
  • Other
    Subscription
  • 5372 Views
  • 13 replies
  • 8 likes

Want to move my playlists from Apple Music to Spotify

Hello guys, so yes, Spotify is much better than Apple Music, and I prefer to pay to Spotify than Apple for listening music.From here, I want to move my playlists from Apple to Spotify, without them I can't just move and start a "new page".I saw optio...

  • Casual Listener
  • Hello guys, so yes, Spotify is much better than Apple Music, and I prefer to pay to Spotify than Apple for listening music. From here, I want to move my playlists from Apple to Spotify, without them...
  • aasddsassd
  • Regular
  • 8723 Views
  • 10 replies
  • 0 likes
  • Account
    Other
    Premium
  • 8723 Views
  • 10 replies
  • 0 likes

Superuser Contribution Liked Songs Not Loading

PlanPremiumCountryPhilippinesDeviceVivo 1907 (vivo S1)Operating SystemAndroid 9 (Pie) My Question or IssueEverything is working properly not until the latest update. Before the update, I can still play my LIKED songs offline because I have downloaded...

IMG_20200328_145447.jpg IMG_20200328_145509.jpg IMG_20200328_145601.jpg
  • Composer
  • Plan Premium Country Philippines Device Vivo 1907 (vivo S1) Operating System Android 9 (Pie)   My Question or Issue Everything is working properly not until the latest update. Before t...
  • Ver
  • Spotify Legend
  • 4805 Views
  • 6 replies
  • 0 likes
  • Premium
  • 4805 Views
  • 6 replies
  • 0 likes

I'm not reciving the password reset email

PlanFreeCountryUKOperating SystemWindows 10 My Question or Issue I'm trying to reset my password using https://www.spotify.com/uk/password-reset/ which seems to work, but the reset email never arrives. It's an @yahoo.co.uk email address and the Spoti...

  • Casual Listener
  • Plan Free Country UK Operating System Windows 10   My Question or Issue   I'm trying to reset my password using https://www.spotify.com/uk/password-reset/ which seems to ...
  • corralynn
  • Casual Listener
  • 1547 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1547 Views
  • 4 replies
  • 0 likes

Facebook login switch not possible

I run Spotify on IOs and MAC desktop - i am simply trying to change my facebook login association from the old facebook login to my new one as i have a new facebook account but whenever i attempt to link the new account from within the desltop OR web...

  • Regular
  • I run Spotify on IOs and MAC desktop - i am simply trying to change my facebook login association from the old facebook login to my new one as i have a new facebook account but whenever i attempt to ...
  • hippome
  • Regular
  • 657 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 657 Views
  • 2 replies
  • 0 likes

Superuser Contribution Log in issue in Samsung Galaxy Tab

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy Tab AOperating SystemAndroid My Question or IssueHi! Can anyone help me fix my log in issue with Spotify? I've tried all the suggestions in the help page & none resolved the issue. That is, I've chang...

  • Casual Listener
  • Plan Premium Country Philippines Device Samsung Galaxy Tab A Operating System Android   My Question or Issue Hi! Can anyone help me fix my log in issue with Spotify? I've tried all the...
  • Ver
  • Spotify Legend
  • 1376 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1376 Views
  • 6 replies
  • 0 likes