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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263046 Views
  • 790 replies
  • 81 likes
  • Account
  • 263046 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129048 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129048 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71966 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71966 Views
  • 63 replies
  • 8 likes

Unable to link Google Home

I keep trying to link to my Spotify Premium account while setting up my new Google Home. Every time I click Continue on my Android phone once my Spotify account is identified, I just get a blank browser window, with client3.google.com written at the ...

  • Regular
  • I keep trying to link to my Spotify Premium account while setting up my new Google Home.    Every time I click Continue on my Android phone once my Spotify account is identified, I just g...
  • user-removed
  • Not applicable
  • 521 Views
  • 2 replies
  • 3 likes
  • Account
  • 521 Views
  • 2 replies
  • 3 likes

Lost discover weekly

Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!

  • Newbie
  • Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!
  • rileyt
  • Regular
  • 997 Views
  • 3 replies
  • 0 likes
  • 997 Views
  • 3 replies
  • 0 likes

I can't see all albums by Moonsorrow

PlanFree/PremiumCountryMorocco Device(Macbook Pro, Huawei P Smart 2019)Operating System(macOS Sierra, android 9.) My Question or IssueHey all, I can't see nor play all albums by a band called Moonsorrow. My coworker can play and see the albums and it...

  • Newbie
  • Plan Free/Premium Country Morocco   Device (Macbook Pro, Huawei P Smart 2019) Operating System (macOS Sierra, android 9.)   My Question or Issue Hey all,  I can't see nor...
  • Luan
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 223 Views
  • 1 replies
  • 0 likes

Account has random email address assigned

PlanPremiumCountryUK My Question or IssueI've just reinstalled Spotify on my phone after getting a constant "No internet connection available". I'm trying to log in using my Spotify credentials but I've forgotten my password. I had been logging in th...

  • Regular
  • Plan Premium Country UK   My Question or Issue I've just reinstalled Spotify on my phone after getting a constant "No internet connection available".   I'm trying to log in using my...
  • Luan
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Playstation 4 Spotify doesnt load or play any songs, error code is different everytime the app loads

PlanFreeCountryMexico DevicePlaystation 4 My Question or IssueBeen using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to play songs or load the app. Im able to log in but thats it, i cant load songs using PS4 qu...

  • Casual Listener
  •   Plan Free Country Mexico   Device Playstation 4   My Question or Issue Been using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to pla...
  • Luan
  • Spotify Star
  • 1672 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1672 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I want to fix my user name

Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happened. My user name changed into long characters. And I...

  • Casual Listener
  • Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happene...
  • 31wrxwrdx6gyagy
  • Casual Listener
  • 797 Views
  • 4 replies
  • 0 likes
  • Account
  • 797 Views
  • 4 replies
  • 0 likes

Account disabled?

My Question or IssueMy Spotify app signed itself out and I cant remember the password since setting up years ago. When resetting password, it won't find the account that my email or account name is attached too. I found this email that says the follo...

  • Casual Listener
  • My Question or Issue My Spotify app signed itself out and I cant remember the password since setting up years ago.  When resetting password, it won't find the account that my email or account ...
  • OneByBoo
  • Community Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 525 Views
  • 3 replies
  • 0 likes

Account says abroad but i never went anywhere

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using spotify for less than a month and have not left the country at all yet, I cannot lo...

  • Casual Listener
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been usi...
  • OneByBoo
  • Community Legend
  • 512 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 512 Views
  • 4 replies
  • 0 likes

Spotify PREMIUM stops playing after each song

Dear all, my Spotify PREMIUM stops playing after each song.I am paying since one year my premium account, but it does not work as promised by spotify website. Can someone help me? Could I ask the money back to spotify? Thanks

  • Casual Listener
  • Dear all,   my Spotify PREMIUM stops playing after each song. I am paying since one year my premium account, but it does not work as promised by spotify website.    Can someo...
  • kica
  • Visitor
  • 11691 Views
  • 11 replies
  • 1 likes
  • 11691 Views
  • 11 replies
  • 1 likes

Someone uses other user's accounts to increase his follower count.

PlanFreeCountryTurkeyDevice(HTC ONE M8)Operating System(Android 6.0) My Question or IssueYesterday I noticed that my account was using by someone. He was using Chrome to listen music but I never use Chrome. Then I saw an advertisement in Spanish but ...

  • Newbie
  • Plan Free Country Turkey Device (HTC ONE M8) Operating System (Android 6.0)   My Question or Issue Yesterday I noticed that my account was using by someone. He was using Chrome to list...
  • Luan
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Security
  • 282 Views
  • 1 replies
  • 0 likes

Spotify Google Account

Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort "Authentifizierung erforderlich. Du musst dich in deinem Google-Konto einloggen". Jedoch mö...

  • Visitor
  • Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort  "Authentifizierung  erforderl...
  • Luan
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

redeemed a code successfully but sudenly it has desapeared

PlanPremiumCountryPortugalDeviceGalaxy S7 Edge, Macbook Pro, Omen HpOperating SystemAndroid, MacOS, Windows 10 I've redeemed a code of 3 months subscription and it worked, I've received the screen saying that the code was successfully aplied, I've ev...

  • Casual Listener
  • Plan Premium Country Portugal Device Galaxy S7 Edge, Macbook Pro, Omen Hp Operating System Android, MacOS, Windows 10   I've redeemed a code of 3 months subscription and it worked, I've...
  • OneByBoo
  • Community Legend
  • 590 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 590 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do I find out what email I have registered to my premium account?

Premium planU.S.A. MacBook Air 2014(ish0Samsung Galaxy Note8 Hello,I have an account where I pay for the premium services. However, the other day I was logged out on all devices and could not remember my password for that account. I requested to chan...

  • Visitor
  • Premium plan U.S.A.   MacBook Air 2014(ish0 Samsung Galaxy Note8   Hello, I have an account where I pay for the premium services. However, the other day I was logged out on all devic...
  • Petya
  • Community Legend
  • 734 Views
  • 3 replies
  • 0 likes
  • Premium
  • 734 Views
  • 3 replies
  • 0 likes

Still Waiting on my Google Home Mini

Im not sure if this is the correct place to post this but I have already contacted Google and they said it is out of their hands and a spotify issue. Basically I ordered my Google Home Mini on 11/1/18 and Im still waiting on it. It says it shipped an...

  • Casual Listener
  • Im not sure if this is the correct place to post this but I have already contacted Google and they said it is out of their hands and a spotify issue. Basically I ordered my Google Home Mini on 11/1/1...
  • PeachBlues
  • Newbie
  • 1830 Views
  • 6 replies
  • 0 likes
  • Other
  • 1830 Views
  • 6 replies
  • 0 likes

Changed email on facebook, spotify show old one on account

I changed my email on Facebook, but spotify displays my old one on my account. Is there anyway that it can be changed to display my new? Not really issue, but it bugs me

  • Casual Listener
  • I changed my email on Facebook, but spotify displays my old one on my account. Is there anyway that it can be changed to display my new? Not really issue, but it bugs me
  • BloodShade
  • Casual Listener
  • 492 Views
  • 2 replies
  • 0 likes
  • Account
  • 492 Views
  • 2 replies
  • 0 likes

Someone else using my account

PlanPremiumCountryUSDeviceiPhone 10Operating SystemiOS 10 My Question or IssueI think someone else is using my account. I have random albums listed in the Recently Played section, albums I can’t even pronounce. I changed my password, but they are sti...

  • Visitor
  • Plan Premium Country US Device iPhone 10 Operating System iOS 10   My Question or Issue I think someone else is using my account. I have random albums listed in the Recently Played sec...
  • OneByBoo
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

Spotify Family

Premium familyCountry: FranceDevice: Apple (computers and smartphones) Where can I find the adhesion date of each members of my family account?Regards,Lucas

  • Casual Listener
  • Premium family Country: France Device: Apple (computers and smartphones)   Where can I find the adhesion date of each members of my family account? Regards, Lucas  
  • Billy-J
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution One facebook-two spotify accounts

Greetings. First of all I will discribe the situation as much as I can do and all obstacles. 1. I registered Spotify account with Facebook, long time ago, got premium, still using that with many liked songs, playlists and etc. and I want keep that ju...

  • Casual Listener
  • Greetings.  First of all I will discribe the situation as much as I can do and all obstacles.  1. I registered Spotify account with Facebook, long time ago, got premium, still using that ...
  • Petya
  • Community Legend
  • 957 Views
  • 3 replies
  • 0 likes
  • Account
  • 957 Views
  • 3 replies
  • 0 likes

Solved!! Can't login

PlanPremiumCountryNLDevicePC and phoneOperating SystemAndroid , Windows My Question or IssueI have an account, for which I activated 3 months free Premium. I recently bought a new PC and tried to log in. No username worked, nor did any of my emails (...

  • Visitor
  • Plan Premium Country NL Device PC and phone Operating System Android , Windows   My Question or Issue I have an account, for which I activated 3 months free Premium. I recently bought ...
  • OneByBoo
  • Community Legend
  • 1021 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1021 Views
  • 3 replies
  • 0 likes

Two premium accounts registered in the same E-Mail adress

A few years back I made a Spotify account by binding it to my Facebook account - that I deleted last year. When I tried to use Spotify again last month I realized I no longer had access to my old account so instead I made a new one with the same e-ma...

  • Visitor
  • A few years back I made a Spotify account by binding it to my Facebook account - that I deleted last year. When I tried to use Spotify again last month I realized I no longer had access to my old acc...
  • OneByBoo
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 261 Views
  • 1 replies
  • 0 likes