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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80349 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653674 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734081 Views
18 replies
29 likes
PlanPremium FamilyCountryGermanyDevice(Sonos One)Operating System(iOS 14, Windows 10) My Question or IssueI have two Sonos One boxes that are each operated with a separate Alexa accound. I have assigned a separate Spotify account to each Alexa accoun...
Plan Premium Family Country Germany Device (Sonos One) Operating System (iOS 14, Windows 10) My Question or Issue I have two Sonos One boxes that are each operated with a sep...
Spotify Legend
1123 Views
5 replies
0 likes
TLDR: opened app, app was logged out, contacted Spotify CS because I suspected nefarious activity such as account being hacked, CS needs to verify me as the account holder before continuing by requiring last 4 digits of card used to pay, I give them ...
TLDR: opened app, app was logged out, contacted Spotify CS because I suspected nefarious activity such as account being hacked, CS needs to verify me as the account holder before continuing by requir...
Visitor
1191 Views
4 replies
0 likes
I just received an email from an artist, it went something like this: Hello [firstname],I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While under the radar now, our releases have been spun by both [arti...
I just received an email from an artist, it went something like this: Hello [firstname], I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While ...
Spotify Star
1654 Views
3 replies
0 likes
PlanPremiumCountryColombia DeviceiPhone 11 Operating SystemiOS 14 My Question or Issueapparently someone violated my account because today I was going to enter Spotify and it appeared that the session was closed. I tried to enter my data which I was ...
Plan Premium Country Colombia Device iPhone 11 Operating System iOS 14 My Question or Issue apparently someone violated my account because today I was goi...
Spotify Star
743 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows My Question or IssueWe have a Family Premium Plan. We can´t access my daughter´s account for an online session. I can see my daughter in the...
Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows My Question or Issue We have a Family Premium Plan. We can´t acce...
Not applicable
522 Views
1 replies
0 likes
PlanFreeCountryUSADeviceHuawei p30 liteOperating SystemAndroid Oreo My Question or Issuehello my account have been hacked multiple times and i got it back each time no problem but this time when i try to log in it says that Spotify can only be used a...
Plan Free Country USA Device Huawei p30 lite Operating System Android Oreo My Question or Issue hello my account have been hacked multiple times and i got it back each time n...
Spotify Star
1539 Views
5 replies
0 likes
Plan = FamilyFree/PremiumCountry My Question or Issue Dear Spotify, First I would like to say that I find it odd that you have to login in order to post something in this community. My problem is that i cannot login into my account, so now I had to c...
Plan = Family Free/Premium Country My Question or Issue Dear Spotify, First I would like to say that I find it odd that you have to login in order to post somethi...
Visitor
1539 Views
4 replies
0 likes
Okay so every time I'm on the log in or sign up screen and i select log in through Facebook, it just says "Logging in, please wait" and then it hits me and instead I'm creating a new account and can't just log into my old account. I got a new phone 2...
Okay so every time I'm on the log in or sign up screen and i select log in through Facebook, it just says "Logging in, please wait" and then it hits me and instead I'm creating a new account and can'...
Spotify Legend
1311 Views
5 replies
0 likes
I logged out of Spotify and now I can't log back in... It's stuck on this screen:If I click try again it just goes back to the green Log-in button that brought me to this message in the first place. PlanFreeCountryUSAOperating SystemWindows 10
I logged out of Spotify and now I can't log back in... It's stuck on this screen: If I click try again it just goes back to the green Log-in button that brought me to this message in the first p...
Spotify Legend
683 Views
1 replies
0 likes
DeviceFiiO X7Operating SystemAndroid 5.1.1 My Question or IssueHi folks, It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too small to display the entire cookies popup. I can't scroll, unzoom, switch to...
Device FiiO X7 Operating System Android 5.1.1 My Question or Issue Hi folks, It is impossible to login using Facebook on my FiiO device running Android 5.1.1 : The screen is too...
Newbie
3316 Views
2 replies
0 likes
PlanFreeCountryBangladeshDeviceDesktopOperating SystemWindows 10 My Question or Issue When I go to artists about or their profile page, I can't see listeners from regions! But I can do that from another account. Help me, please! This is a small yet i...
Plan Free Country Bangladesh Device Desktop Operating System Windows 10 My Question or Issue When I go to artists about or their profile page, I can't see listeners from regi...
Casual Listener
1293 Views
2 replies
0 likes
PlanPremium Duo CountryUruguay DeviceXiaomi A2 Lite Operating SystemAndroid 10 My Question or IssueLyrics option is not enable for my account. It's not an app problem, because other users logged in my phone and Lyrics were available for them. It's se...
Plan Premium Duo Country Uruguay Device Xiaomi A2 Lite Operating System Android 10 My Question or Issue Lyrics option is not enable for my account. &nb...
Spotify Legend
574 Views
1 replies
0 likes
For the past month I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc, on my email. I have the plan for a few months now, and there are no push notifications on my phone either: there nev...
For the past month I stopped getting notifications about new songs added to playlists I follow, new releases by artists I follow etc, on my email. I have the plan for a few months now, and there...
Moderator
559 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryArgentinaDeviceiPhone 12 pro Hi Everyone,I'm French and I'm living now in Argentina. I have signed up for premium ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Argentina Device iPhone 12 pro Hi Ever...
Spotify Legend
2672 Views
7 replies
0 likes
PlanPremiumCountryArgentina My Question or IssueThere are some songs from a band called One Ok Rock that are unavailable. I know that there was an issue with some K-pop songs, but I don't know is this Japanese band has anything to do with such matter...
Plan Premium Country Argentina My Question or Issue There are some songs from a band called One Ok Rock that are unavailable. I know that there was an issue with some K-pop songs, but I ...
Spotify Star
2071 Views
1 replies
0 likes
Hi, I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app. When I fill the input with my name BARIEL it wont fin anything ... but when I put there my name...
Hi, I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app. When I fill the input with...
Casual Listener
897 Views
2 replies
0 likes
In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or change my language to english?
In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or change my language...
Moderator
657 Views
3 replies
0 likes
I appreciate that this has been raised many times, but I'd like to offer a different take on this issue.I understand that your username is essentially your ID, but for people in my position, why not allow us to define a display name? This way, my fri...
I appreciate that this has been raised many times, but I'd like to offer a different take on this issue. I understand that your username is essentially your ID, but for people in my position, why ...
Spotify Legend
376 Views
1 replies
1 likes
Recently, I wanted to change my birthdate because I realized that I was inaccurate. However, when I went to change my day of birth to December 1st, it automatically jumps one day ahead (December 2nd). No matter how hard I try, the 1 always turns into...
Recently, I wanted to change my birthdate because I realized that I was inaccurate. However, when I went to change my day of birth to December 1st, it automatically jumps one day ahead (December 2nd)...
Moderator
783 Views
3 replies
0 likes
PlanPremiumCountryBelarusDeviceSamsung Galaxy A30Operating SystemAndroid 10 My Question or IssueI hope I can describe the problem correctly. I say right away, the support did not say anything clear. Only that it is related to the account, but why and...
Plan Premium Country Belarus Device Samsung Galaxy A30 Operating System Android 10 My Question or Issue I hope I can describe the problem correctly. I say right away, the su...
Spotify Legend
545 Views
1 replies
0 likes
