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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260696 Views
  • 786 replies
  • 81 likes
  • Account
  • 260696 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128264 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128264 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71326 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71326 Views
  • 63 replies
  • 8 likes

Someone has taken over my account.

PlanPremiumCountryUK DeviceHP Omen 15Operating SystemWindows 10 My Question or IssueI have no idea what to do right now, first some random device got control of my account somehow and started playing French Rap etc. I took back control of the session...

  • Visitor
  • Plan Premium Country UK   Device HP Omen 15 Operating System Windows 10   My Question or Issue I have no idea what to do right now, first some random device got control of my acc...
  • Emilia_8
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • Account
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! [Profile] Change Public Name not Username

PlanFreeCountryCosta RicaDeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello Spotify, i've connected my facebook account to my spotify account and changed my public profile name (not username) but now i've disconnected my facebook acc...

  • Casual Listener
  • Plan Free Country Costa Rica Device HP Laptop Operating System Windows 10   My Question or Issue Hello Spotify, i've connected my facebook account to my spotify account and changed my ...
  • CopyrightDown
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 440 Views
  • 2 replies
  • 0 likes

Solved!! Location address - live 20 minutes outside urban community

PlanPremium - trying to change to Family Premium Country Canada DeviceiPhone My Question or Issue I have not been able to enter our address as it is a legal land description, not a building or street address. We live in the country and we are 20 minu...

  • Casual Listener
  •   Plan Premium - trying to change to Family Premium   Country Canada   Device iPhone   My Question or Issue   I have not been able to enter our address as it is a ...
  • Luan
  • Spotify Star
  • 556 Views
  • 5 replies
  • 1 likes
  • Premium
  • 556 Views
  • 5 replies
  • 1 likes

Solved!! You've descovered a premium feature

 I'm a premium user and I want to download this playlist but this message comes up please fix it. PlanPremiumCountry DeviceSamsung note 9Operating SystemAndroid One My Question or IssueWhy is it doing this I normally have access to everything as a pr...

Screenshot_20191115-212642_Spotify.jpg
  • Casual Listener
  •   I'm a premium user and I want to download this playlist but this message comes up please fix it.  Plan Premium Country   Device Samsung note 9 Operating System Android One &nbs...
  • Nadzz
  • Casual Listener
  • 509 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 509 Views
  • 6 replies
  • 0 likes

can't locate my premium account

Hello everyone, I have a problem I couldn't solve.I can't access my daughter Premium membership anymore (I guess she signed off without even noticing and now we can't get in anymore).I tried all emails addresses and Facebook accouts to no avail.I mig...

  • Casual Listener
  • Hello everyone,   I have a problem I couldn't solve. I can't access my daughter Premium membership anymore (I guess she signed off without even noticing and now we can't get in anymore). I t...
  • gawd1
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • Account
  • 295 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Platforms][Your Library] Tool for choose what you DON'T WANT to listen

My account usually starts to play musics of a style that I hate, while I am listening my playlists or podcasts. Because of this problem the app suggests songs that I would never willingly listen to. It would be very useful to have a tool for choose w...

  • Casual Listener
  • My account usually starts to play musics of a style that I hate, while I am listening my playlists or podcasts. Because of this problem the app suggests songs that I would never willingly listen to. ...
  • Katerina
  • Spotify Legend
  • 480 Views
  • 3 replies
  • 1 likes
  • All Platforms
    Your Library
  • 480 Views
  • 3 replies
  • 1 likes

Spotify premium trial 3 months issues.

PlanFree ? Premium? IdkCountrythe Netherlands Operating SystemAndroid 9.0 My Question or Issue Hello everyone!I just started my 3 months free subscription,but when i got to my spotify account settings, i dont see that my subscription is premium. It s...

  • Visitor
  • Plan Free ? Premium? Idk Country the Netherlands  Operating System Android 9.0   My Question or Issue   Hello everyone! I just started my 3 months free subscription,but when ...
  • OneByBoo
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 574 Views
  • 1 replies
  • 0 likes

Spotify in Russia

Hi everyone, I got Spotify back when I was living in the US and right now I'm back in Moscow. I pay for premium since I love this service, but it would make my life a lot easier if I could pay with a Russian card instead of the overly complicated sys...

  • Casual Listener
  • Hi everyone,   I got Spotify back when I was living in the US and right now I'm back in Moscow. I pay for premium since I love this service, but it would make my life a lot easier if I co...
  • OneByBoo
  • Community Legend
  • 8695 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 8695 Views
  • 3 replies
  • 1 likes

Unable to link Google Home

I keep trying to link to my Spotify Premium account while setting up my new Google Home. Every time I click Continue on my Android phone once my Spotify account is identified, I just get a blank browser window, with client3.google.com written at the ...

  • Regular
  • I keep trying to link to my Spotify Premium account while setting up my new Google Home.    Every time I click Continue on my Android phone once my Spotify account is identified, I just g...
  • user-removed
  • Not applicable
  • 520 Views
  • 2 replies
  • 3 likes
  • Account
  • 520 Views
  • 2 replies
  • 3 likes

Lost discover weekly

Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!

  • Newbie
  • Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!
  • rileyt
  • Regular
  • 997 Views
  • 3 replies
  • 0 likes
  • 997 Views
  • 3 replies
  • 0 likes

I can't see all albums by Moonsorrow

PlanFree/PremiumCountryMorocco Device(Macbook Pro, Huawei P Smart 2019)Operating System(macOS Sierra, android 9.) My Question or IssueHey all, I can't see nor play all albums by a band called Moonsorrow. My coworker can play and see the albums and it...

  • Newbie
  • Plan Free/Premium Country Morocco   Device (Macbook Pro, Huawei P Smart 2019) Operating System (macOS Sierra, android 9.)   My Question or Issue Hey all,  I can't see nor...
  • Luan
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 223 Views
  • 1 replies
  • 0 likes

Account has random email address assigned

PlanPremiumCountryUK My Question or IssueI've just reinstalled Spotify on my phone after getting a constant "No internet connection available". I'm trying to log in using my Spotify credentials but I've forgotten my password. I had been logging in th...

  • Regular
  • Plan Premium Country UK   My Question or Issue I've just reinstalled Spotify on my phone after getting a constant "No internet connection available".   I'm trying to log in using my...
  • Luan
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Playstation 4 Spotify doesnt load or play any songs, error code is different everytime the app loads

PlanFreeCountryMexico DevicePlaystation 4 My Question or IssueBeen using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to play songs or load the app. Im able to log in but thats it, i cant load songs using PS4 qu...

  • Casual Listener
  •   Plan Free Country Mexico   Device Playstation 4   My Question or Issue Been using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to pla...
  • Luan
  • Spotify Star
  • 1670 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1670 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I want to fix my user name

Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happened. My user name changed into long characters. And I...

  • Casual Listener
  • Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happene...
  • 31wrxwrdx6gyagy
  • Casual Listener
  • 796 Views
  • 4 replies
  • 0 likes
  • Account
  • 796 Views
  • 4 replies
  • 0 likes

Account disabled?

My Question or IssueMy Spotify app signed itself out and I cant remember the password since setting up years ago. When resetting password, it won't find the account that my email or account name is attached too. I found this email that says the follo...

  • Casual Listener
  • My Question or Issue My Spotify app signed itself out and I cant remember the password since setting up years ago.  When resetting password, it won't find the account that my email or account ...
  • OneByBoo
  • Community Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 525 Views
  • 3 replies
  • 0 likes

Account says abroad but i never went anywhere

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using spotify for less than a month and have not left the country at all yet, I cannot lo...

  • Casual Listener
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been usi...
  • OneByBoo
  • Community Legend
  • 512 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 512 Views
  • 4 replies
  • 0 likes

Spotify PREMIUM stops playing after each song

Dear all, my Spotify PREMIUM stops playing after each song.I am paying since one year my premium account, but it does not work as promised by spotify website. Can someone help me? Could I ask the money back to spotify? Thanks

  • Casual Listener
  • Dear all,   my Spotify PREMIUM stops playing after each song. I am paying since one year my premium account, but it does not work as promised by spotify website.    Can someo...
  • kica
  • Visitor
  • 11681 Views
  • 11 replies
  • 1 likes
  • 11681 Views
  • 11 replies
  • 1 likes

Someone uses other user's accounts to increase his follower count.

PlanFreeCountryTurkeyDevice(HTC ONE M8)Operating System(Android 6.0) My Question or IssueYesterday I noticed that my account was using by someone. He was using Chrome to listen music but I never use Chrome. Then I saw an advertisement in Spanish but ...

  • Newbie
  • Plan Free Country Turkey Device (HTC ONE M8) Operating System (Android 6.0)   My Question or Issue Yesterday I noticed that my account was using by someone. He was using Chrome to list...
  • Luan
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Security
  • 282 Views
  • 1 replies
  • 0 likes

Spotify Google Account

Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort "Authentifizierung erforderlich. Du musst dich in deinem Google-Konto einloggen". Jedoch mö...

  • Visitor
  • Gestern habe ich mich auf meinem Handy mit einem neuen Google Konto angemeldet, jetzt ist Spotify weg und wenn ich die App neu herunterladen möchte steht dort  "Authentifizierung  erforderl...
  • Luan
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

redeemed a code successfully but sudenly it has desapeared

PlanPremiumCountryPortugalDeviceGalaxy S7 Edge, Macbook Pro, Omen HpOperating SystemAndroid, MacOS, Windows 10 I've redeemed a code of 3 months subscription and it worked, I've received the screen saying that the code was successfully aplied, I've ev...

  • Casual Listener
  • Plan Premium Country Portugal Device Galaxy S7 Edge, Macbook Pro, Omen Hp Operating System Android, MacOS, Windows 10   I've redeemed a code of 3 months subscription and it worked, I've...
  • OneByBoo
  • Community Legend
  • 588 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 588 Views
  • 3 replies
  • 0 likes