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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4463 Views
  • 0 replies
  • 9 likes
  • Security
  • 4463 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463674 Views
  • 974 replies
  • 110 likes
  • Account
  • 463674 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205177 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205177 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112940 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112940 Views
  • 72 replies
  • 12 likes

Superuser Contribution Duplicate email

Hello. I used to have my spotify account linked to my facebook. Then I changed my facebook e-mail to the same address that I was already using in my second spotify account.Now when I log in my spotify account that used to show my facebook photo, it's...

  • Visitor
  • Hello.   I used to have my spotify account linked to my facebook. Then I changed my facebook e-mail to the same address that I was already using in my second spotify account. Now when I log i...
  • Jeremy
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Avatar not showing on my Artist page

PlanPremium/Artist Page CountryGermany Device(iPhone 11)Operating System(iOS 14.4) My Question or IssueHey!I recently started releasing music under my alias „sterk“ (https://open.spotify.com/artist/3bgX3HJG9dKCnLGByeMrAY).I uploaded my Avatar on Mond...

  • Newbie
  • Plan Premium/Artist Page  Country Germany   Device (iPhone 11) Operating System (iOS 14.4)   My Question or Issue Hey! I recently started releasing music under my alias „st...
  • Jeremy
  • Spotify Legend
  • 552 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 552 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify não compartilha música nos stories

Meu Spotify não tem a opção de compartilhar a música nos stories do Instagram, poderiam me esclarecer pq isso acontece? PlanPremium CountryBrazil DeviceMotorola G6 plus Operating SystemAndroid OreoVersão Spotify 8.5.28.985Versão Instagram 116.0.0.34....

  • Casual Listener
  • Meu Spotify não tem a opção de compartilhar a música nos stories do Instagram, poderiam me esclarecer pq isso acontece?   Plan Premium   Country Brazil   Device Motorola G6 pl...
  • Fredstone
  • Newbie
  • 22277 Views
  • 8 replies
  • 1 likes
  • Account
    Other
    Premium
  • 22277 Views
  • 8 replies
  • 1 likes

Solved!! There is an intruder in my account

PlanFreeCountryItalyDeviceHuawei P8 Lite, HP Pavilion 15 Notebook PCOperating SystemAndroid 6, Windows 10 In march 2nd I was listening to "crystal ball" by Keane, when suddenly the song stops and is replaced with "Change me" by Andy Cloud, which i've...

  • Casual Listener
  •   Plan Free Country Italy Device Huawei P8 Lite, HP Pavilion 15 Notebook PC Operating System Android 6, Windows 10   In march 2nd I was listening to "crystal ball" by Keane, when ...
  • Billy-J
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Frank Ocean song pops up in playlist on shuffle

PlanPremiumCountryUSADeviceiPhone XR So. Weird problem I’ve noticed for awhile, it happens every so often. I’ll be on shuffle for my liked songs, and randomly a little “glitch” would happen, but I didn’t think much of it. I then started to realize wh...

  • Regular
  •   Plan Premium Country USA Device iPhone XR     So. Weird problem I’ve noticed for awhile, it happens every so often. I’ll be on shuffle for my liked songs, and randomly a lit...
  • Serendipiti
  • Casual Listener
  • 1722 Views
  • 8 replies
  • 0 likes
  • Account
  • 1722 Views
  • 8 replies
  • 0 likes

Solved!! Cannot edit my profile

PlanSpotify premiumDeviceLaptop, Samsung Galaxy A20Operating systemWindows 10 pro (64-bit), Android 10Country/regionCambodiaMy issueCannot edit anything in profileHi all,I want to edit something on my profile, but Spotify's website won't let me do so...

  • Visitor
  • Plan Spotify premium Device Laptop, Samsung Galaxy A20 Operating system Windows 10 pro (64-bit), Android 10 Country/region Cambodia My issue Cannot edit anything in profile Hi all, I want ...
  • Billy-J
  • Spotify Star
  • 731 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 731 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify won't play tracks by certain artist on any platform

PlanPremiumCountry GermanyDeviceiPhone SE, Microsoft Surface BookOperating SystemiOS 12, Windows 10 My Question or Issue When trying to play ANY song by artist HILLSONG WORSHIP, Spotify will show an alert message "Spotify kann dies zurzeit nicht absp...

  • Visitor
  • Plan Premium Country  Germany Device iPhone SE, Microsoft Surface Book Operating System iOS 12, Windows 10   My Question or Issue  When trying to play ANY song by artist HILL...
  • user-removed
  • Not applicable
  • 1588 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1588 Views
  • 3 replies
  • 1 likes

Change email and unlink account from facebook

Currently, I'm logged in via my Facebook account and the correspondent mailaddress. However, I like to leave facebook. How can I keep spotify and change my email?

  • Newbie
  • Currently, I'm logged in via my Facebook account and the correspondent mailaddress. However, I like to leave facebook.    How can I keep spotify and change my email?
  • MauriceMV
  • Spotify Star
  • 4109 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 4109 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login issue, bank still associated

Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify account is associated with my bank account and I at...

  • Visitor
  • Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify ...
  • Alex
  • Spotify Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 563 Views
  • 1 replies
  • 0 likes

General question about spotify account

Good morning,evening,night,i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family premium and give me the account, can i use it in gre...

  • Regular
  • Good morning,evening,night, i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family...
  • Billy-J
  • Spotify Star
  • 610 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 610 Views
  • 1 replies
  • 0 likes

Solved!! General question about spotify account

Good morning/evening/night , I have 2 general questions concerning spotify accounts 1)Can a spotify account has 2 different registered countries like united states and Greece? 2)I have a relative that lives in France and doesn't want his spotify prem...

  • Regular
  •   Good morning/evening/night ,   I have 2 general questions concerning spotify accounts    1)Can a spotify account has 2 different registered countries like united states and...
  • Billy-J
  • Spotify Star
  • 875 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 875 Views
  • 7 replies
  • 0 likes

Solved!! Change operator and go to duo premium: what to do?

Hello, I have a Premium account at my curent operator that I share with my daugther.I would like to go to duo premium so that we can have our own accounts.My operator does not propose this option.So I'll subscribe through spotify directly:1) how shal...

  • Casual Listener
  • Hello,   I have a Premium account at my curent operator that I share with my daugther. I would like to go to duo premium so that we can have our own accounts. My operator does not propose th...
  • Emilia_8
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 399 Views
  • 1 replies
  • 0 likes

Change Email Address

PlanFreeCountryUnited States My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses

  • Visitor
  •   Plan Free Country United States     My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses &n...
  • AdamDamon
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 398 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I keep being asked to reset my password

Every few days, I am sent an email saying that I need to reset my password.Why? It is very annoying having to keep coming up with new ones every few days(since I'm not allowed to use older ones). I've been a Premium member for years.I'm on a Mac desk...

  • Gig Goer
  • Every few days, I am sent an email saying that I need to reset my password. Why? It is very annoying having to keep coming up with new ones every few days (since I'm not allowed to use older ones)....
  • CarlosE
  • Moderator
  • 487 Views
  • 3 replies
  • 0 likes
  • Login
  • 487 Views
  • 3 replies
  • 0 likes

How can I change the familiy price plan owner ?

PlanPremium FamilyCountrySwitzerlandDeviceA logOperating SystemAlso a lotMy Question or IssueI’d like to give my « owner » role to someone else in my family. How can I do that ?I mean, there’s no option to make this clearly

  • Visitor
  • Plan Premium Family Country Switzerland Device A log Operating System Also a lot My Question or Issue I’d like to give my « owner » role to someone else in my family. How can I do that ? I ...
  • Brunelicia
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Premium
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account on PC but not on Pixel 4a

PlanPremium CountryUK DeviceDesktop Pc with Win 10. Purchased Premium and using web player, logged in with Google accountPixel 4a with Android version 11 only recognises Spotify free version, this is after deleting data, clearing cache, uninstalling....

  • Casual Listener
  • Plan Premium   Country UK   Device Desktop Pc with Win 10. Purchased Premium and using web player, logged in with Google account Pixel 4a with Android version 11 only recognises Spo...
  • Gareth_Penn
  • Casual Listener
  • 403 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 403 Views
  • 3 replies
  • 0 likes

Superuser Contribution No support

I can't believe that Spotify has no tech support except for this open forum.I changed to IPhone 7 from iPhone 6 yesterday and logged on using the same log in details. Although I am paying for premium I only have access to basic......how to fix ??

  • Casual Listener
  • I can't believe that Spotify has no tech support except for this open forum. I changed to IPhone 7 from iPhone 6 yesterday and logged on using the same log in details. Although I am paying for pre...
  • Phweeb
  • Regular
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Disable facebook created spotify account and link new spotify account with facebook

PlanPremium Operating System(Android and Windows 10) My Question or Issue I created a spotify account last 2015 through log in with facebook. However i have recently purchased a premium spotify account that is linked with my email and not with facebo...

  • Newbie
  •   Plan Premium   Operating System (Android and Windows 10)   My Question or Issue   I created a spotify account last 2015 through log in with facebook. However i have rec...
  • Billy-J
  • Spotify Star
  • 545 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wechsel Premium zu Family (Telekom)

Hallo,ich habe auf einem Telekom Business-Tarif die Option "Music Streaming", die wahrscheinlich auch Spotify-Premium einschließt.Wenn ich mich über die Spotify-Weboberfläche anmelde, erscheint bei der Kontoverwaltung der Hinweis "Dein Abo gehört zu ...

  • Casual Listener
  • Hallo, ich habe auf einem Telekom Business-Tarif die Option "Music Streaming", die wahrscheinlich auch Spotify-Premium einschließt. Wenn ich mich über die Spotify-Weboberfläche anmelde, erscheint...
  • A_MusicListener
  • Casual Listener
  • 3065 Views
  • 3 replies
  • 0 likes
  • Premium
  • 3065 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recover songs of a collaborative playlist

I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was under the name of '3/8.**bleep**Is there any way i can...

  • Newbie
  • I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was und...
  • Jeremy
  • Spotify Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 396 Views
  • 1 replies
  • 0 likes