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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80401 Views

9 replies

2 likes

Account
Login
  • 80401 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653836 Views

13 replies

4 likes

Account
  • 653836 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734276 Views

18 replies

29 likes

  • 734276 Views
  • 18 replies
  • 29 likes

Superuser Contribution Unable to change current account email to another deleted account email

PlanFree/PremiumCountryIndiaMy Question or IssueI am unable to change my current account's email address to that of another old deleted account.I have deleted another account of mine which had an email address which I wish to use in my current accoun...

Newbie

Plan Free/Premium Country India My Question or Issue I am unable to change my current account's email address to that of another old deleted account.I have deleted another account of mine which...

OscarDC

Moderator

1047 Views

3 replies

5 likes

Account
  • 1047 Views
  • 3 replies
  • 5 likes

Superuser Contribution Unable to login to my account; ignored by support

PlanPremiumCountryRussiaDeviceWeb, AndroidOperating SystemGentoo Linux, Android 11 My Question or IssueI have an account with premium subscription.One day I received a notification that I have to "confirm my email". I distinctly remember that I've al...

Casual Listener

Plan Premium Country Russia Device Web, Android Operating System Gentoo Linux, Android 11   My Question or Issue I have an account with premium subscription. One day I received a no...

CoeHill

Music Fan

1863 Views

8 replies

2 likes

Account
  • 1863 Views
  • 8 replies
  • 2 likes

Superuser Contribution Avatar not showing on my Artist page

PlanPremium/Artist Page CountryGermany Device(iPhone 11)Operating System(iOS 14.4) My Question or IssueHey!I recently started releasing music under my alias „sterk“ (https://open.spotify.com/artist/3bgX3HJG9dKCnLGByeMrAY).I uploaded my Avatar on Mond...

Newbie

Plan Premium/Artist Page  Country Germany   Device (iPhone 11) Operating System (iOS 14.4)   My Question or Issue Hey! I recently started releasing music under my alias „st...

Jeremy

Spotify Legend

697 Views

3 replies

0 likes

Account
Other
Premium
  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account Countries Mismatch

PlanPremium DuoCountryJapan/USA I live in Japan, however my credit card is linked to my USA bank account and address. I have signed up for Prime Duo, however my partner cannot accept the invite because their country or region automatically sets to Ja...

Newbie

Plan Premium Duo Country Japan/USA   I live in Japan, however my credit card is linked to my USA bank account and address. I have signed up for Prime Duo, however my partner cannot accept t...

Novy

Moderator

662 Views

1 replies

0 likes

Premium
  • 662 Views
  • 1 replies
  • 0 likes

Cant reset password

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI made a free account a few years ago and would like to get back into it, but when I try to reset the password it says "The username or email you provided is not associated with ...

Newbie

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue I made a free account a few years ago and would like to get back into it, but when I try to reset the ...

Billy-J

Spotify Star

560 Views

1 replies

0 likes

Account
  • 560 Views
  • 1 replies
  • 0 likes

Email support

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI DO NOT HAVE ACCES TO MY OLD EMAIL. THE ONLY REASON IM ABLE TO ACCESS MY ACCOUNT IS BECAUSE ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I DO NO...

AdamDamon

Spotify Star

1019 Views

1 replies

1 likes

Discussion
  • 1019 Views
  • 1 replies
  • 1 likes

Someone using my account

PlanFreeCountryUkraineDevice(iPhone 6s)Operating System(iOS 14, Windows 10) My Question or IssueSomeone using my acc with Chrome(WebPlayer). I changed password several times, logged out everywhere, disconnected 3th apps and Facebook. But someone stil...

Newbie

Plan Free Country Ukraine Device (iPhone 6s) Operating System (iOS 14, Windows 10)   My Question or Issue Someone using my acc with Chrome(WebPlayer). I changed password several times,...

AdamDamon

Spotify Star

589 Views

1 replies

1 likes

Account
Login
Security
  • 589 Views
  • 1 replies
  • 1 likes

Spotify Connect not working from any device

Spotify no longer recognizes SpotifyConnect devices on my wifi network. It lists them as devices but can not connect to them.If I uninstall Spotify and reinstall (Samsung s10), then Spotify still recognizes them as being "SpotifyConnect" but I am not...

Visitor

Spotify no longer recognizes SpotifyConnect devices on my wifi network. It lists them as devices but can not connect to them. If I uninstall Spotify and reinstall (Samsung s10), then Spotify still r...

OneByBoo

Roadie

388 Views

1 replies

1 likes

  • 388 Views
  • 1 replies
  • 1 likes

I DELETED MY FACEBOOK

Hi Community, I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change my username on Spotify. Anyone else have this problem? If so,...

Casual Listener

Hi Community,   I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change m...

Emilia_8

Community Legend

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Cant switch duo profile on IOS

Hi, I am currently on Spotify Duo plan in the UK. My girlfriend set up the Duo account however we are unable to switch to her profile on her phone. See is on an iPhone 7 with the latest IOS. Also, it would see there is a strange email address associa...

Casual Listener

Hi,    I am currently on Spotify Duo plan in the UK.    My girlfriend set up the Duo account however we are unable to switch to her profile on her phone.    See is...

Billy-J

Spotify Star

373 Views

1 replies

0 likes

Login
Premium
  • 373 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login information are not deleted when deleting the iOS App

As above. How is it done that uninstalling/deleting the app doesn't remove is data and when I install it again I'm already logged in. How is that possible. Is it Apple's or Spotify's fault? DeviceiPad 8Operating SystemiPadOS

Casual Listener

As above. How is it done that uninstalling/deleting the app doesn't remove is data and when I install it again I'm already logged in. How is that possible. Is it Apple's or Spotify's fault?   ...

Eni

Moderator

2219 Views

5 replies

0 likes

Account
  • 2219 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to rejoin Family Plan due to confirmation email going to SPAM

My girlfriend and I live together, and have for the past 4 years, and we share a family plan. Recently I got an email stating: "You’ve lost access to Spotify Premium Family. We weren’t able to confirm the address for your plan, so we’ve moved your ac...

Newbie

My girlfriend and I live together, and have for the past 4 years, and we share a family plan. Recently I got an email stating:   "You’ve lost access to Spotify Premium Family. We weren’t able ...

braney

Visitor

2448 Views

2 replies

1 likes

Account
  • 2448 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to REMOVE DEVICE from list of 'DEVICE AVAILABLE '?

I am looking for help: I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes it a bit confusing. Can I somehow remove some of these device...

Casual Listener

I am looking for help:   I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes i...

fototronik

Casual Listener

735 Views

4 replies

0 likes

Account
Premium
  • 735 Views
  • 4 replies
  • 0 likes

Superuser Contribution probleem 2e account

Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien dat je kunt delen, maar dan kan hij zijn "eigen" lij...

Newbie

Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien d...

Ivan

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Account - Switching country and losing libraries

Hello, I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have moved from the US, to Canada, to France, to the UK in that time. Ev...

Newbie

Hello,    I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have m...

Billy-J

Spotify Star

535 Views

1 replies

0 likes

Account
Other
Premium
  • 535 Views
  • 1 replies
  • 0 likes

Syncing email with Google account (same email address) on Android

PlanPremium (and free, see below)CountryNetherlandsDeviceSamsung Galaxy s10/ Google Nest Mini My Question or IssueWhen I try to log in with my Google-account on Spotify on my Android phone, it says ''there already is an account with this email addres...

Casual Listener

Plan Premium (and free, see below) Country Netherlands Device Samsung Galaxy s10/ Google Nest Mini   My Question or Issue When I try to log in with my Google-account on Spotify on my And...

OneByBoo

Roadie

802 Views

1 replies

0 likes

Account
Login
Other
  • 802 Views
  • 1 replies
  • 0 likes

Please help with account i need to cancel

My Question or Issue**bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

Newbie

My Question or Issue **bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

Billy-J

Spotify Star

443 Views

1 replies

0 likes

Account
  • 443 Views
  • 1 replies
  • 0 likes

hacked

Hello. My user name Plushmush. My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's account). Now I have no access to the account and I am not able to r...

Newbie

Hello. My user name Plushmush.    My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's ac...

Billy-J

Spotify Star

447 Views

1 replies

0 likes

Premium
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Why go Premium?...... No ad interruptions"

Good morning!I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far and above better than ANY other music streaming servi...

Casual Listener

Good morning! I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far ...

lafaver14

Casual Listener

2134 Views

3 replies

2 likes

Premium
  • 2134 Views
  • 3 replies
  • 2 likes

Username is displayed instead of display name

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI changed my display name but in shared playlists "ADDED BY" still shows my random letters an...

Newbie

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

user-removed

Not applicable

554 Views

1 replies

0 likes

Account
Other
  • 554 Views
  • 1 replies
  • 0 likes