Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Is there any way to view the Spotify Wrapped from 2019 now? I can't figure out how to view my statistics and stuff from last year. I really want to be able to see how much music I listened to then. I can find the playlist of top songs, but I want to ...
NullCountry FR thank you
PlanPremiumCountryAustriaDevice(PC)Operating System( Windows 10) My Question or IssueSo I tried logging in to Spotify today and got a password error. Apparently someone changed my password but i didn't receive an email regarding the password reset.I ...
PlanPremiumCountryUSDeviceiPhone XR, PCOperating SystemiOS 14, Windows 10 My Question or IssueI was going to listen to music on Spotify and my computer and phone had both been logged out, which has never happened before. I tried using the password I ...
I'm in a kind of odd situation. I made my account YEARS ago using my Facebook as the login. Earlier this year, I decided to deactivate my Facebook for good, and thus, my Spotify user name is now just a string of numbers and I can't edit any of my per...
PlanPremiumCountryUK My Question or IssueThe email address associated with my account is a @gmail.com address, 2 days ago I received an email asking to confirm the email on my account which I thought was odd because I had already verified it. I then ...
PlanPremiumCountryAustraliaDeviceiPhone 8, Windows Surface LaptopOperating SystemiOS 13, Windows My Question or IssueAll my deleted playlists have disappeared! I saw another inquiry in which it said that it was expected after 90 days, but those playl...
Hi,I just paid for a family premium account but now I decide to cancel it and join to another one, can I cancel the first one right now? Or I have to wait a month?Thank you.
PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...
Hi, I registered for a Premium account on August 31, 2020 and received my Google Nest. However, my account states that it is still a "free" account and yet i was charged $9.99 on September 1, 2020. I also did not receive a receipt for my Premium acco...
Hi, so I had my first release on Spotify via the Amuse platform, I had a personal account created previously with my artist's name and email because I didn't know about Spotify for Artists. I requested access and it was given and then I claimed my pr...
PlanPremiumCountryUK My Question or IssueIf I remove Spotify Wrapped 2018 from my account info access will I still be able to see my Spotify 2018 Wrapped playlist?
Plan: Premium PlanCountry: USADevice: iPod touch (6th generation)Operating System: iOS 12.4.3 Currently signed into Spotify with my Facebook account and under Privacy Settings, “Process my Facebook data” is enabled. Spotify is an active app listed on...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Hello all, I've always wanted to see my listening stats and I'm aware that there are many websites and apps which show them. BUT, I've wondered if it is safe to login to use these sites/apps. Does it put account information at risk?
Back in 2018 my account was either hacked or suffered from some sort of spam attack, suddenly my last.fm stats showed hundreds of scrobbles of a completely unknown artist that I never listened to.The artists are called KidBlocksByMe, RiptidesHighs, E...
is it possible to get a normal username instead of random numbers and words? i used to have a normal one but every time I make a new acc, they always give no chance for me to get the username I want, instead, they give a random numbers and words.
I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueAn app that's disconnected from my account keeps editing my playlists back to self-promotion for the app. I've disconnected it, signed out of all other devices, restarted...
Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and twitter is included. Please i really need to claim m...