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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
  • 80348 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653657 Views

13 replies

4 likes

Account
  • 653657 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Solved!!Superuser Contribution I can't use Spotify Connect while I could

PlanFreeCountryTurkeyDevice(Xiaomi Redmi 5 Plus)Operating System(MIUI 11.0.2, Windows 10) My Question or IssueI realised Discord doesn't show my status as "Listening to Spotify" and checked if I turned off "Show as my status" but it was on. Then I re...

Casual Listener

Plan Free Country Turkey Device (Xiaomi Redmi 5 Plus) Operating System (MIUI 11.0.2, Windows 10)   My Question or Issue I realised Discord doesn't show my status as "Listening to Spoti...

Elysium0

Newbie

4177 Views

9 replies

0 likes

Account
Free
Login
Other
  • 4177 Views
  • 9 replies
  • 0 likes

Solved!! Change operator and go to duo premium: what to do?

Hello, I have a Premium account at my curent operator that I share with my daugther.I would like to go to duo premium so that we can have our own accounts.My operator does not propose this option.So I'll subscribe through spotify directly:1) how shal...

Casual Listener

Hello,   I have a Premium account at my curent operator that I share with my daugther. I would like to go to duo premium so that we can have our own accounts. My operator does not propose th...

Emilia_8

Community Legend

519 Views

1 replies

0 likes

Account
Premium
  • 519 Views
  • 1 replies
  • 0 likes

General question about spotify account

Good morning,evening,night,i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family premium and give me the account, can i use it in gre...

Regular

Good morning,evening,night, i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family...

Billy-J

Spotify Star

734 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 734 Views
  • 1 replies
  • 0 likes

Solved!! General question about spotify account

Good morning/evening/night , I have 2 general questions concerning spotify accounts 1)Can a spotify account has 2 different registered countries like united states and Greece? 2)I have a relative that lives in France and doesn't want his spotify prem...

Regular

  Good morning/evening/night ,   I have 2 general questions concerning spotify accounts    1)Can a spotify account has 2 different registered countries like united states and...

Billy-J

Spotify Star

1238 Views

7 replies

0 likes

Account
Login
Other
Premium
  • 1238 Views
  • 7 replies
  • 0 likes

Change Email Address

PlanFreeCountryUnited States My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses

Visitor

  Plan Free Country United States     My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses &n...

AdamDamon

Spotify Star

475 Views

1 replies

0 likes

Account
Login
Other
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Woke up to my account hacked. again. this is a spotify security breach or session hijacking.

PlanPremiumCountryUSADevicePC onlyOperating Systemw10 My Question or Issue Ok so im going to get a few things out of the way. One; i only use spotify on my computer and the only authorized device is my computer, no third party apps that can play musi...

Casual Listener

  Plan Premium Country USA Device PC only Operating System w10   My Question or Issue     Ok so im going to get a few things out of the way.   One; i only use ...

andmpel

Casual Listener

2935 Views

5 replies

0 likes

Account
Login
Other
Security
  • 2935 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I keep being asked to reset my password

Every few days, I am sent an email saying that I need to reset my password.Why? It is very annoying having to keep coming up with new ones every few days(since I'm not allowed to use older ones). I've been a Premium member for years.I'm on a Mac desk...

Gig Goer

Every few days, I am sent an email saying that I need to reset my password. Why? It is very annoying having to keep coming up with new ones every few days (since I'm not allowed to use older ones)....

CarlosE

Spotify Legend

647 Views

3 replies

0 likes

Login
  • 647 Views
  • 3 replies
  • 0 likes

How can I change the familiy price plan owner ?

PlanPremium FamilyCountrySwitzerlandDeviceA logOperating SystemAlso a lotMy Question or IssueI’d like to give my « owner » role to someone else in my family. How can I do that ?I mean, there’s no option to make this clearly

Visitor

Plan Premium Family Country Switzerland Device A log Operating System Also a lot My Question or Issue I’d like to give my « owner » role to someone else in my family. How can I do that ? I ...

Brunelicia

Community Legend

497 Views

1 replies

0 likes

Premium
  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account on PC but not on Pixel 4a

PlanPremium CountryUK DeviceDesktop Pc with Win 10. Purchased Premium and using web player, logged in with Google accountPixel 4a with Android version 11 only recognises Spotify free version, this is after deleting data, clearing cache, uninstalling....

Casual Listener

Plan Premium   Country UK   Device Desktop Pc with Win 10. Purchased Premium and using web player, logged in with Google account Pixel 4a with Android version 11 only recognises Spo...

Gareth_Penn

Casual Listener

516 Views

3 replies

0 likes

Account
Premium
  • 516 Views
  • 3 replies
  • 0 likes

Disable facebook created spotify account and link new spotify account with facebook

PlanPremium Operating System(Android and Windows 10) My Question or Issue I created a spotify account last 2015 through log in with facebook. However i have recently purchased a premium spotify account that is linked with my email and not with facebo...

Newbie

  Plan Premium   Operating System (Android and Windows 10)   My Question or Issue   I created a spotify account last 2015 through log in with facebook. However i have rec...

Billy-J

Spotify Star

590 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Relier deux comptes artiste ?

Bonjour, j'ai essayé de contacter Spotify par mail avec le formulaire de contact mais on m'a dirigé sur ce forum. Mon problème est le suivant : Il y a quelques années, en 2013 il me semble, j'ai eux 5 de mes morceaux qui ont été mis sur une compilati...

Casual Listener

  Bonjour, j'ai essayé de contacter Spotify par mail avec le formulaire de contact mais on m'a dirigé sur ce forum.   Mon problème est le suivant :   Il y a quelques années, en 20...

Dian

Spotify Legend

4196 Views

5 replies

0 likes

Account
  • 4196 Views
  • 5 replies
  • 0 likes

Premium on iPad but not iphone

Can someone please kindly helpi have the trial premium version on my iPad but it doesn’t show premium on my iphone?any ideas why?thanksmartin one of the below information is required. However, the more you provide the easier it will be for us to try ...

Newbie

Can someone please kindly help i have the trial premium version on my iPad but it doesn’t show premium on my iphone? any ideas why? thanks martin   one of the below information is required...

Billy-J

Spotify Star

328 Views

1 replies

0 likes

Account
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover songs of a collaborative playlist

I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was under the name of '3/8.**bleep**Is there any way i can...

Newbie

I was following a collaborative playlist made by my friend. I still have the playlist but all the songs in it got deleted. Due to this, i can't use the "recover playlist" option. The playlist was und...

Jeremy

Spotify Legend

500 Views

1 replies

0 likes

Account
Security
  • 500 Views
  • 1 replies
  • 0 likes

Do I have an account or not?

I'm trying to log in with my email address. It says I have the wrong password, so I click the forgot password button. It then tells the that "there is no account associated with this email." Huh, that's weird but ok, I guess I'll go create one with t...

Newbie

I'm trying to log in with my email address.  It says I have the wrong password, so I click the forgot password button.  It then tells the that "there is no account associated with this emai...

Brunelicia

Community Legend

552 Views

1 replies

0 likes

Account
Login
Other
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wechsel Premium zu Family (Telekom)

Hallo,ich habe auf einem Telekom Business-Tarif die Option "Music Streaming", die wahrscheinlich auch Spotify-Premium einschließt.Wenn ich mich über die Spotify-Weboberfläche anmelde, erscheint bei der Kontoverwaltung der Hinweis "Dein Abo gehört zu ...

Casual Listener

Hallo, ich habe auf einem Telekom Business-Tarif die Option "Music Streaming", die wahrscheinlich auch Spotify-Premium einschließt. Wenn ich mich über die Spotify-Weboberfläche anmelde, erscheint...

A_MusicListener

Casual Listener

4053 Views

3 replies

0 likes

Premium
  • 4053 Views
  • 3 replies
  • 0 likes

How can I change my username and email adress after disconnecting from facebook?

PlanFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been trying to disconnect my account from Facebook for a while now, which I guess I ...

Newbie

Plan Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...

Billy-J

Spotify Star

473 Views

1 replies

0 likes

Account
Login
Premium
  • 473 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify duo and changing country

I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my account settings. My partner still can't accept my...

Music Fan

I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my...

Not applicable

4932 Views

9 replies

0 likes

Account
  • 4932 Views
  • 9 replies
  • 0 likes

To unsubscribe to Spotify premium ( See more details)

PlanPremiumCountrySingapore My Question or IssueI intend to unsubscribe to Spotify premium and the issue is I don't remember the password to the Spotify account. Another issue is that I don't remember the gmail password as well and could not retrieve...

Newbie

Plan Premium Country Singapore   My Question or Issue I intend to unsubscribe to Spotify premium and the issue is I don't remember the password to the Spotify account.   Another iss...

AdamDamon

Spotify Star

725 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 725 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duplicate Podcast

My Question or IssueI switched RSS feeds a few months ago, and my "old" podcast that was linked to the account I deleted, but it is still showing up on Spotify. I logged into the old RSS feed, and there's nothing there. How do I get my "old" podcast ...

Newbie

My Question or Issue I switched RSS feeds a few months ago, and my "old" podcast that was linked to the account I deleted, but it is still showing up on Spotify. I logged into the old RSS feed, and ...

Alex

Spotify Legend

1624 Views

1 replies

0 likes

Account
Other
  • 1624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change current account email to another deleted account email

PlanFree/PremiumCountryIndiaMy Question or IssueI am unable to change my current account's email address to that of another old deleted account.I have deleted another account of mine which had an email address which I wish to use in my current accoun...

Newbie

Plan Free/Premium Country India My Question or Issue I am unable to change my current account's email address to that of another old deleted account.I have deleted another account of mine which...

OscarDC

Moderator

1047 Views

3 replies

5 likes

Account
  • 1047 Views
  • 3 replies
  • 5 likes