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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414821 Views
  • 965 replies
  • 108 likes
  • Account
  • 414821 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181527 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181527 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102135 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102135 Views
  • 68 replies
  • 10 likes

Superuser Contribution 2 Accounts and one user

PlanPremiumCountrySpainDeviceMobile: HUAWEI P Smart 2019, OS Android.Laptop: ASUS, Intel core i5, OS Windows 10My Question or Issue Hi, I'm Juanjo, and I created the Spotify account through my old Facebook account. On August I delated the facebook ac...

  • Visitor
  • Plan Premium Country Spain Device Mobile: HUAWEI P Smart 2019, OS Android. Laptop: ASUS, Intel core i5, OS Windows 10 My Question or Issue   Hi,  I'm Juanjo, and I created the Spo...
  • Peter
  • Spotify Legend
  • 852 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 852 Views
  • 5 replies
  • 0 likes

Superuser Contribution How can I change recommendations and most listened to?

Hi! My husband has used my account for years, before I managed to send him off to his own within my family account (where the kids since long have their own). His music taste is mixed into mine, and its quite different. Can I reset my preferences? Ca...

  • Visitor
  • Hi! My husband has used my account for years, before I managed to send him off to his own within my family account (where the kids since long have their own).  His music taste is mixed into mine...
  • Alex
  • Spotify Legend
  • 1355 Views
  • 1 replies
  • 1 likes
  • Account
  • 1355 Views
  • 1 replies
  • 1 likes

Solved!! Usar Google en vez de Facebook

PlanPremiumPaizPanamáDispositivo(Xiaomi Redmi 6A)Sistema Operativo(Android Oreo) Mi Pregunta Quisiera entrar a mi cuenta con Google sin tener que usar Facebook, quisiera cambiar este método para entrar a mi cuenta

  • Visitor
  • Plan Premium Paiz Panamá Dispositivo (Xiaomi Redmi 6A) Sistema Operativo (Android Oreo)   Mi Pregunta  Quisiera entrar a mi cuenta con Google sin tener que usar Facebook, qui...
  • OneByBoo
  • Roadie
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 447 Views
  • 1 replies
  • 0 likes

In menu missing "Podcasts & Shows" item

PlanPremiumCountryMoldova DevicePCOperating SystemWindows 10 My Question or IssueHi,Why "Podcasts & Shows" page is disabled in Moldova? Thanks,Mihail.

  • Casual Listener
  • Plan Premium Country Moldova   Device PC Operating System Windows 10   My Question or Issue Hi, Why "Podcasts & Shows" page is disabled in Moldova?   Thanks, Mi...
  • OneByBoo
  • Roadie
  • 467 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 467 Views
  • 3 replies
  • 0 likes

lost all saved music etc. by switching from free to premium duo

PlanFree/Premium DuoCountrygermanyDevice(iPhone 6S)Operating System(.) My Question or Issueswitched from my own premium to free to a premium duo account now all my personalized library, saved music, playlists etc is gone. IPhone and webplayer show th...

  • Visitor
  • Plan Free/Premium Duo Country germany Device (iPhone 6S) Operating System (.)   My Question or Issue switched from my own premium to free to a premium duo account now all my personaliz...
  • Billy-J
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Two-Factor-Authentication

I use Spotify on a Huawei phone (running on Android 10/EMUI 10.0.0) as well as on a MacBook Pro 2017 (on Catalina 10.15.6). A few days ago, I received an email about a new login to my Spotify account coming from the USA, whereas I am situated in Euro...

  • Casual Listener
  • I use Spotify on a Huawei phone (running on Android 10/EMUI 10.0.0) as well as on a MacBook Pro 2017 (on Catalina 10.15.6).    A few days ago, I received an email about a new login to my ...
  • Luan
  • Spotify Star
  • 4241 Views
  • 1 replies
  • 6 likes
  • Security
  • 4241 Views
  • 1 replies
  • 6 likes

Superuser Contribution My Student Discount Premium subscription won't work

PlanStudent Premium CountryPhilippinesDeviceHuawei Matebook D15Operating SystemWindows 10 My Question or IssueI've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I have alre...

Screenshot (148).png Screenshot_20201017-175055.jpg
  • Casual Listener
  • Plan Student Premium  Country Philippines Device Huawei Matebook D15 Operating System Windows 10   My Question or Issue I've already subscribed to student discount premium through...
  • Ivan
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 467 Views
  • 1 replies
  • 0 likes

I can’t add my playlist to my artist profile

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been trying to add my creates playlist to my artist profile for a couple of days now. It sim...

  • Visitor
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve been tryin...
  • Billy-J
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Premium
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with premium login

PlanFree/PremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a premium account, how to log in after logging out, by default they direct me to...

  • Casual Listener
  • Plan Free/Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 585 Views
  • 5 replies
  • 0 likes
  • Premium
  • 585 Views
  • 5 replies
  • 0 likes

Student Discount Premium Subscription won't work

PlanStudent Premium CountryPhilippinesDeviceHuawei Matebook D15Operating SystemWindows 10 My Question or IssueI've already subscribed to student discount premium through mobile payment however I still couldn't access the premium features. I have alre...

  • Casual Listener
  • Plan Student Premium  Country Philippines Device Huawei Matebook D15 Operating System Windows 10   My Question or Issue I've already subscribed to student discount premium through...
  • Billy-J
  • Spotify Star
  • 591 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 591 Views
  • 5 replies
  • 0 likes

Problems updating artist profile images

Hello! i´m having problems trying to update my avatar and header image on my artist profile. (Sebastián Henríquez). I already tried to install the apps, and log out to log in again. I am using the suggested image sizes and formats.I always get a mess...

  • Visitor
  • Hello! i´m having problems trying to update my avatar and  header image on my artist profile. (Sebastián Henríquez). I already tried to install the apps, and log out to log in again. I...
  • Billy-J
  • Spotify Star
  • 700 Views
  • 1 replies
  • 0 likes
  • 700 Views
  • 1 replies
  • 0 likes

Solved!! How do I change my Paypal infos

How do I change my Paypal infos? There should be a button but there is none. I want to change the information because I want to help my brother but it allways tries to login into my information and I cant change it.

  • Casual Listener
  • How do I change my Paypal infos? There should be a button but there is none. I want to change the information because I want to help my brother but it allways tries to login into my information and I...
  • MidTryndamere
  • Casual Listener
  • 764 Views
  • 2 replies
  • 0 likes
  • Premium
  • 764 Views
  • 2 replies
  • 0 likes

Discord connection with Spotify isn't working

PlanPremiumCountry BrazilDevicePC & Moto G8 PlayOperating SystemWindows 10 1909 & Android 9.0 My Question or IssueI factory resetted my PC and now Discord connect isn't working. Before it worked without any problem! I can't join parties, or when I jo...

  • Regular
  • Plan Premium Country   Brazil Device PC & Moto G8 Play Operating System Windows 10 1909 & Android 9.0   My Question or Issue I factory resetted my PC and no...
  • OneByBoo
  • Roadie
  • 1883 Views
  • 9 replies
  • 0 likes
  • Account
  • 1883 Views
  • 9 replies
  • 0 likes

can't change account country

I can't change my account country. For some reason it says I'm in Argentina, when I live in America. The dropdown menu is totally grayed out. I am currently part of a Premium plan.I use spotify desktop and for the iphone 8 plus w/ios 14.

  • Visitor
  •   I can't change my account country. For some reason it says I'm in Argentina, when I live in America. The dropdown menu is totally grayed out.  I am currently part of a Premium plan. ...
  • Billy-J
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
  • 426 Views
  • 1 replies
  • 0 likes

Can't Edit My account info

PlanFree/PremiumCountryUS My Question or IssueCan someone from spotify delete the account that is linked to my facebook? I no longer use FB and I can't edit any of my account information (like my username). Thanks,

  • Visitor
  • Plan Free/Premium Country US   My Question or Issue Can someone from spotify delete the account that is linked to my facebook? I no longer use FB and I can't edit any of my account informa...
  • Billy-J
  • Spotify Star
  • 1156 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1156 Views
  • 1 replies
  • 0 likes

Deleted my Facebook, nickname changed to alphanumerical, any way to set a new nickname?

PlanPremium CountryUK DeviceWindows, Redmi Operating SystemWindows 7, Windows 10, Android My Question or IssueI deleted my Facebook account, and the Spotify nickname changed to an alphanumerical number, but it's confusing for my friends and others wh...

  • Casual Listener
  • Plan Premium   Country UK   Device Windows, Redmi   Operating System Windows 7, Windows 10, Android   My Question or Issue I deleted my Facebook account, and the Spot...
  • Billy-J
  • Spotify Star
  • 622 Views
  • 3 replies
  • 0 likes
  • Account
  • 622 Views
  • 3 replies
  • 0 likes

Changed card number, spotify doesnt work

Hi Dears!Hope you are well;So i have this issue:my credit card number changed, so by the expiring date spotify freezed with the red window, saying that monthly payment did not go through and gave option to downgrade.i did not wish to downgrade, but j...

  • Visitor
  • Hi Dears! Hope you are well; So i have this issue: my credit card number changed, so by the expiring date spotify freezed with the red window, saying that monthly payment did not go through and ga...
  • OneByBoo
  • Roadie
  • 495 Views
  • 1 replies
  • 0 likes
  • Account
  • 495 Views
  • 1 replies
  • 0 likes

Solved!! [All Platforms][Other] Account has been hacked and can't resolve

A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometimes in the middle of the night my speakers would just...

  • Visitor
  • A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometime...
  • OneByBoo
  • Roadie
  • 786 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 786 Views
  • 1 replies
  • 0 likes

It appears that my spotify account has been linked to a Playstation 4, I do not own a Playstation 4.

PlanPremium StudentCountryUnited StatesDevicePC, AndroidOperating SystemWindows, Android My Question or IssueI see a Playstation 4 linked to my account, but I never owned or logged into spotify on a playstation 4. I logged out everywhere and changed ...

  • Visitor
  • Plan Premium Student Country United States Device PC, Android Operating System Windows, Android   My Question or Issue I see a Playstation 4 linked to my account, but I never owned or ...
  • OneByBoo
  • Roadie
  • 575 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 575 Views
  • 1 replies
  • 0 likes

Log In With Facebook Not Working

PlanPremiumCountryAustraliaDeviceHP Elite BookOperating SystemWindows 10 My Question or IssueI'm logged in on my personal devices via Facebook with no issue, but trying to set up Spotify on my work computer and the Log In With Facebook button is retu...

  • Visitor
  • Plan Premium Country Australia Device HP Elite Book Operating System Windows 10   My Question or Issue I'm logged in on my personal devices via Facebook with no issue, but trying to se...
  • OneByBoo
  • Roadie
  • 603 Views
  • 1 replies
  • 1 likes
  • Login
  • 603 Views
  • 1 replies
  • 1 likes