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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81531 Views

9 replies

2 likes

Account
Login
  • 81531 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656608 Views

13 replies

4 likes

Account
  • 656608 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737670 Views

18 replies

29 likes

  • 737670 Views
  • 18 replies
  • 29 likes

[Desktop][Podcasts] Sexual Adverts

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comfortable to listen to music with your parents and silbli...

Visitor

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comforta...

OneByBoo

Roadie

905 Views

1 replies

0 likes

Desktop
Podcasts
  • 905 Views
  • 1 replies
  • 0 likes

Do artists have access to my email?

PlanPremiumCountryUSDevice Operating System My Question or IssueI don't know which thread to put this under, so I hope this is the right one. Recently, I received an email from a Spotify artist. The problem is how did the artist get my personal email...

Gig Goer

Plan Premium Country US Device   Operating System     My Question or Issue I don't know which thread to put this under, so I hope this is the right one. Recently, I received ...

toddvanovermusic

Newbie

1758 Views

7 replies

0 likes

Account
  • 1758 Views
  • 7 replies
  • 0 likes

Solved!! Cannot edit my profile

PlanSpotify premiumDeviceLaptop, Samsung Galaxy A20Operating systemWindows 10 pro (64-bit), Android 10Country/regionCambodiaMy issueCannot edit anything in profileHi all,I want to edit something on my profile, but Spotify's website won't let me do so...

Visitor

Plan Spotify premium Device Laptop, Samsung Galaxy A20 Operating system Windows 10 pro (64-bit), Android 10 Country/region Cambodia My issue Cannot edit anything in profile Hi all, I want ...

Billy-J

Spotify Star

1110 Views

5 replies

0 likes

Account
Premium
  • 1110 Views
  • 5 replies
  • 0 likes

German User Interface orthographic and grammar errors

Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and more annoying to deal with the UI. If there is a probl...

Visitor

Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and mor...

user-removed

Not applicable

941 Views

6 replies

0 likes

Account
  • 941 Views
  • 6 replies
  • 0 likes

Superuser Contribution Connecting to Facebook: I'm going to try this one more time before I'm done with Spotify

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 14.4 My Question or IssueSo I have now had multiple chat sessions with Spotify and none of them have worked. I have googled this issue but all lead to the same advice, "It will take a couple...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 14.4   My Question or Issue So I have now had multiple chat sessions with Spotify and none of them have worked. I hav...

Alex

Spotify Legend

851 Views

7 replies

1 likes

Account
Login
  • 851 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Login issue, bank still associated

Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify account is associated with my bank account and I at...

Visitor

Good evening, I was listening on my iPhone XR and all of a sudden it outlogged, not only on this device but everywhere. The E-Mail associated with the account is no longer available, but the Spotify ...

Alex

Spotify Legend

782 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 782 Views
  • 1 replies
  • 0 likes

Why doesn't customer service reply

I've been trying for days, and I'm pretty sick of having to spend so much time and effort to contact someone at a company who's service I pay for.Maybe they should spend more money on customer service, and less on taking Bro Jogan to the exclusive Sp...

Visitor

I've been trying for days, and I'm pretty sick of having to spend so much time and effort to contact someone at a company who's service I pay for. Maybe they should spend more money on customer se...

user-removed

Not applicable

1194 Views

8 replies

0 likes

Premium
  • 1194 Views
  • 8 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

Visitor

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...

elise_P

Regular

29182 Views

20 replies

13 likes

Account
Login
Other
Premium
Security
Subscription
  • 29182 Views
  • 20 replies
  • 13 likes

Solved!!Superuser Contribution I can't use Spotify Connect while I could

PlanFreeCountryTurkeyDevice(Xiaomi Redmi 5 Plus)Operating System(MIUI 11.0.2, Windows 10) My Question or IssueI realised Discord doesn't show my status as "Listening to Spotify" and checked if I turned off "Show as my status" but it was on. Then I re...

Casual Listener

Plan Free Country Turkey Device (Xiaomi Redmi 5 Plus) Operating System (MIUI 11.0.2, Windows 10)   My Question or Issue I realised Discord doesn't show my status as "Listening to Spoti...

Elysium0

Newbie

4182 Views

9 replies

0 likes

Account
Free
Login
Other
  • 4182 Views
  • 9 replies
  • 0 likes

Solved!! Change operator and go to duo premium: what to do?

Hello, I have a Premium account at my curent operator that I share with my daugther.I would like to go to duo premium so that we can have our own accounts.My operator does not propose this option.So I'll subscribe through spotify directly:1) how shal...

Casual Listener

Hello,   I have a Premium account at my curent operator that I share with my daugther. I would like to go to duo premium so that we can have our own accounts. My operator does not propose th...

Emilia_8

Community Legend

522 Views

1 replies

0 likes

Account
Premium
  • 522 Views
  • 1 replies
  • 0 likes

General question about spotify account

Good morning,evening,night,i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family premium and give me the account, can i use it in gre...

Regular

Good morning,evening,night, i have a question,i have a relative that lives in usa and i was wondering,if he creates a spotify account (he lives in united states) and connect it to his spotify family...

Billy-J

Spotify Star

735 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 735 Views
  • 1 replies
  • 0 likes

Solved!! General question about spotify account

Good morning/evening/night , I have 2 general questions concerning spotify accounts 1)Can a spotify account has 2 different registered countries like united states and Greece? 2)I have a relative that lives in France and doesn't want his spotify prem...

Regular

  Good morning/evening/night ,   I have 2 general questions concerning spotify accounts    1)Can a spotify account has 2 different registered countries like united states and...

Billy-J

Spotify Star

1242 Views

7 replies

0 likes

Account
Login
Other
Premium
  • 1242 Views
  • 7 replies
  • 0 likes

Change Email Address

PlanFreeCountryUnited States My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses

Visitor

  Plan Free Country United States     My Question or Issue: Can I change my email address for my other account? I don't have access to my email address that the account uses &n...

AdamDamon

Spotify Star

476 Views

1 replies

0 likes

Account
Login
Other
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Woke up to my account hacked. again. this is a spotify security breach or session hijacking.

PlanPremiumCountryUSADevicePC onlyOperating Systemw10 My Question or Issue Ok so im going to get a few things out of the way. One; i only use spotify on my computer and the only authorized device is my computer, no third party apps that can play musi...

Casual Listener

  Plan Premium Country USA Device PC only Operating System w10   My Question or Issue     Ok so im going to get a few things out of the way.   One; i only use ...

andmpel

Casual Listener

2943 Views

5 replies

0 likes

Account
Login
Other
Security
  • 2943 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I keep being asked to reset my password

Every few days, I am sent an email saying that I need to reset my password.Why? It is very annoying having to keep coming up with new ones every few days(since I'm not allowed to use older ones). I've been a Premium member for years.I'm on a Mac desk...

Gig Goer

Every few days, I am sent an email saying that I need to reset my password. Why? It is very annoying having to keep coming up with new ones every few days (since I'm not allowed to use older ones)....

CarlosE

Spotify Legend

652 Views

3 replies

0 likes

Login
  • 652 Views
  • 3 replies
  • 0 likes

How can I change the familiy price plan owner ?

PlanPremium FamilyCountrySwitzerlandDeviceA logOperating SystemAlso a lotMy Question or IssueI’d like to give my « owner » role to someone else in my family. How can I do that ?I mean, there’s no option to make this clearly

Visitor

Plan Premium Family Country Switzerland Device A log Operating System Also a lot My Question or Issue I’d like to give my « owner » role to someone else in my family. How can I do that ? I ...

Brunelicia

Community Legend

499 Views

1 replies

0 likes

Premium
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account on PC but not on Pixel 4a

PlanPremium CountryUK DeviceDesktop Pc with Win 10. Purchased Premium and using web player, logged in with Google accountPixel 4a with Android version 11 only recognises Spotify free version, this is after deleting data, clearing cache, uninstalling....

Casual Listener

Plan Premium   Country UK   Device Desktop Pc with Win 10. Purchased Premium and using web player, logged in with Google account Pixel 4a with Android version 11 only recognises Spo...

Gareth_Penn

Casual Listener

522 Views

3 replies

0 likes

Account
Premium
  • 522 Views
  • 3 replies
  • 0 likes

Disable facebook created spotify account and link new spotify account with facebook

PlanPremium Operating System(Android and Windows 10) My Question or Issue I created a spotify account last 2015 through log in with facebook. However i have recently purchased a premium spotify account that is linked with my email and not with facebo...

Newbie

  Plan Premium   Operating System (Android and Windows 10)   My Question or Issue   I created a spotify account last 2015 through log in with facebook. However i have rec...

Billy-J

Spotify Star

598 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Relier deux comptes artiste ?

Bonjour, j'ai essayé de contacter Spotify par mail avec le formulaire de contact mais on m'a dirigé sur ce forum. Mon problème est le suivant : Il y a quelques années, en 2013 il me semble, j'ai eux 5 de mes morceaux qui ont été mis sur une compilati...

Casual Listener

  Bonjour, j'ai essayé de contacter Spotify par mail avec le formulaire de contact mais on m'a dirigé sur ce forum.   Mon problème est le suivant :   Il y a quelques années, en 20...

Dian

Spotify Legend

4212 Views

5 replies

0 likes

Account
  • 4212 Views
  • 5 replies
  • 0 likes

Premium on iPad but not iphone

Can someone please kindly helpi have the trial premium version on my iPad but it doesn’t show premium on my iphone?any ideas why?thanksmartin one of the below information is required. However, the more you provide the easier it will be for us to try ...

Newbie

Can someone please kindly help i have the trial premium version on my iPad but it doesn’t show premium on my iphone? any ideas why? thanks martin   one of the below information is required...

Billy-J

Spotify Star

333 Views

1 replies

0 likes

Account
  • 333 Views
  • 1 replies
  • 0 likes