Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1637 Views
0 replies
7 likes
Security

1637 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
446223 Views
970 replies
108 likes
Account

446223 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199178 Views
119 replies
116 likes
Account

1199178 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
yesterday
Maria
Moderator
108403 Views
72 replies
11 likes
Account
Login
Premium

108403 Views
72 replies
11 likes

Using Spotify authentication instead of facebook authentication method

Hi, I have created my spotify account years ago over facebook.Now I want to delete my facebook account and want to use a normal spotify account. What I did:I've followed the steps which are described here (option 1): https://community.spotify.com/t5/...

MaxPauer
Newbie
Hi, I have created my spotify account years ago over facebook. Now I want to delete my facebook account and want to use a normal spotify account. What I did: I've followed the steps...
2021-02-16 11:06:14 AM
2021-02-17 12:17:45 PM
OneByBoo
Roadie
449 Views
1 replies
0 likes
Account
Login

449 Views
1 replies
0 likes

Superuser Contribution Change the country for suggestions (not payment)

Hi all, I'm a Brazilian living in Spain. I have a Spotify Premiun. In my account, the country is ES. That is fine, because I live here and the payment should be done here. But I'd like to have the playlists suggestions from my previous country. The c...

user-removed
Visitor
Hi all, I'm a Brazilian living in Spain. I have a Spotify Premiun. In my account, the country is ES. That is fine, because I live here and the payment should be done here. But I'd lik...
2019-08-26 10:37:15 AM
2021-02-17 10:42:06 AM
Mihail
Spotify Legend
1023 Views
3 replies
0 likes
Account
Premium

1023 Views
3 replies
0 likes

Superuser Contribution stolen account

My account has been stolen and I cannot log in it. I contacted a spotify assistant bot that told me to create a new account and then gave me a reference number that I have to provide them so that they can help me gain access to my old stolen account....

Greta5
Casual Listener
My account has been stolen and I cannot log in it. I contacted a spotify assistant bot that told me to create a new account and then gave me a reference number that I have to provide them so that the...
2021-02-16 9:06:48 PM
2021-02-17 10:13:19 AM
Alex
Spotify Legend
587 Views
4 replies
0 likes
Account
Login

587 Views
4 replies
0 likes

Superuser Contribution Somebody purchased premium from my debit card

I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either. What can I do in this situation?

dragoscristian
Newbie
I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either. What can I do in this situation? &n...
2021-02-16 8:26:44 PM
2021-02-17 9:17:46 AM
Ivan
Spotify Legend
504 Views
2 replies
0 likes
Security

504 Views
2 replies
0 likes

Superuser Contribution Can’t change my artist profil picture

hi,As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mobile). Actually it’s our album artwork but we want to ...

Pathfinders
Casual Listener
hi, As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mob...
2021-02-14 10:12:09 AM
2021-02-17 8:29:31 AM
Mihail
Spotify Legend
1043 Views
3 replies
0 likes
Account
Other

1043 Views
3 replies
0 likes

Superuser Contribution Spotify on Samsung:track changes randomly and Webplayer Microsoft Edge icon appears with no reason

I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, and the "web player microsoft edge" appeared written ...

ilakal
Newbie
I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, an...
2021-02-15 10:21:45 PM
2021-02-17 8:10:12 AM
Jeremy
Spotify Legend
606 Views
3 replies
1 likes
Account

606 Views
3 replies
1 likes

[Android] Why is my account playing music that is not me?

I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my account. I have tried changing my password and it still ...

Trimble85
Visitor
I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my accou...
2021-02-15 6:40:00 PM
2021-02-17 5:18:26 AM
STLBatman
Gig Goer
358 Views
1 replies
0 likes
Android

358 Views
1 replies
0 likes

Every time I open Spotify, I see all this EXTRA bleep I don't want to see....

Premium for family Country USA Device Mac One thing that really bugs the **bleep** out of me is when I open spotify, the last song I was playing from a playlist is there on the bottom but I'm no longer in the playlist. I have HUNDREDS of playlists. I...

TigerAudioInc
Casual Listener
Premium for family Country USA Device Mac One thing that really bugs the **bleep** out of me is when I open spotify, the last song I was playing from a playlist is ...
2018-12-21 4:14:55 AM
2021-02-17 4:51:12 AM
TigerAudioInc
Casual Listener
700 Views
3 replies
1 likes
Other

700 Views
3 replies
1 likes

Account Hacked ( I tried Pass Changed, Changed Email and Sign out everywhere)

PlanPremiumCountryPhilippinesDevicePC DesktopOperating SystemWindows 10 My Question or IssueI noticed that my song keeps on changing randomly halfway and found out that someone is logged in via Web Browser (FireFox). I have tried changing my email, p...

pidrowlist
Newbie
Plan Premium Country Philippines Device PC Desktop Operating System Windows 10 My Question or Issue I noticed that my song keeps on changing randomly halfway and found out that someo...
2021-02-16 6:34:30 PM
2021-02-16 8:15:26 PM
AdamDamon
Spotify Star
453 Views
1 replies
0 likes
Account
Login
Security

453 Views
1 replies
0 likes

I think someone’s on my account

PlanPremiumCountryAmerica My Question or Issueso for like the past few weeks i get on my account and i see these playlist on my recently listened to list. but it’s not me, and i’ve changed my password a few times cause i assumed i was being hacked or...

whispers-in-may
Newbie
Plan Premium Country America My Question or Issue so for like the past few weeks i get on my account and i see these playlist on my recently listened to list. but it’s not me, and...
2021-02-16 5:05:23 PM
2021-02-16 5:38:35 PM
AdamDamon
Spotify Star
374 Views
1 replies
0 likes
Account
Premium

374 Views
1 replies
0 likes

Superuser Contribution Web Player (Safari) Continues To Be In My Account Even After Signing Out Everywhere

PlanSpotify Premium DuoCountryNorth AmericaDevicePC, Samsung S20+Operating SystemAndroid 11My Question or IssueHi, as stated in the subject line, I've been battling with a hacker all morning and only just recently managed to get them off of my accoun...

SkyeCase
Newbie
Plan Spotify Premium Duo Country North America Device PC, Samsung S20+ Operating System Android 11 My Question or Issue Hi, as stated in the subject line, I've been battling with a hacker al...
2021-02-15 6:21:52 PM
2021-02-16 5:07:49 PM
Novy
Moderator
357 Views
1 replies
2 likes
Account
Login
Security

357 Views
1 replies
2 likes

Superuser Contribution my spotify playlist is gone and i cant recover it

PlanFree/PremiumCountryusDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)hp chromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 10My Question or Issueits been a while since i used spotify but i came back today and i coul...

sunam3903
Casual Listener
Plan Free/Premium Country us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) hp chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Quest...
2021-02-16 1:37:10 AM
2021-02-16 2:44:41 PM
Alex
Spotify Legend
369 Views
1 replies
0 likes
Account

369 Views
1 replies
0 likes

Solved!!Superuser Contribution Change from family member to family owener account w/o playlist loss

Hello. I presently have a family member account and would like to change to family owner account. However I don't want to lose my playlists.How shall I proceed?Thanks,

geohei_170
Newbie
Hello. I presently have a family member account and would like to change to family owner account. However I don't want to lose my playlists. How shall I proceed? Thanks,
2021-02-15 7:49:38 PM
2021-02-16 9:12:47 AM
Ver
Spotify Legend
421 Views
1 replies
0 likes
Account
Subscription

421 Views
1 replies
0 likes

Superuser Contribution Spotify for Artists keeps deleting my artist playlists/artist pick!

On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist, my profile keeps removing both artist playlists an...

eltai_ai
Newbie
On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist,...
2021-02-15 5:17:17 PM
2021-02-16 9:02:23 AM
Mihail
Spotify Legend
416 Views
1 replies
0 likes
Account
Free
Other

416 Views
1 replies
0 likes

Superuser Contribution Account login

PlanFreeCountryIndiaDevicedesktopOperating Systemwindows 10 My Question or IssueNo matter how many times i reset my password im unable to login , can only login with the email method (without password way on mobile)Right after when i reset password ,...

help123451
Newbie
Plan Free Country India Device desktop Operating System windows 10 My Question or Issue No matter how many times i reset my password im unable to login , can only login with the emai...
2021-02-15 6:43:31 PM
2021-02-16 9:01:54 AM
Jeremy
Spotify Legend
430 Views
1 replies
0 likes
Account

430 Views
1 replies
0 likes

Superuser Contribution Someone wants to use my Email

Today at 4:21 AM I received an email that my email address on Spotify got changed and that I should confirm it. The problem is though that I don't even have Spotify! (Just made this account to post the issue) and that I was even asleep during the tim...

FabianWright
Newbie
Today at 4:21 AM I received an email that my email address on Spotify got changed and that I should confirm it. The problem is though that I don't even have Spotify! (Just made this account to post t...
2021-02-15 2:59:20 PM
2021-02-16 8:46:25 AM
Mihail
Spotify Legend
324 Views
1 replies
0 likes
Other
Security

324 Views
1 replies
0 likes

Help understanding personal data json

Recently downloaded my personal data in hopes of finding a specific song I played before but when I extracted the RAR I was greeted with all these json files and with no idea which file to open and how to decode the values to get the name of the song...

12174091616
Newbie
Recently downloaded my personal data in hopes of finding a specific song I played before but when I extracted the RAR I was greeted with all these json files and with no idea which file to op...
2018-12-18 8:05:53 PM
2021-02-15 12:16:30 AM
madeleineromero
Casual Listener
5371 Views
6 replies
1 likes
Account
Other

5371 Views
6 replies
1 likes

My playlist Just Got Deleted

PlanPremiumCountryU.S.DeviceGoogle Pixel 3A XLOperating SystemAndroid version 11 I created a blank playlist, earlier, because I thought of an idea to mess with, for whenever. I just looked in my playlist section, and I saw that it's not there. Either...

MadmanOnWheels
Roadie
...n image) that have controversial images (though they're not indecent or public), one having a controversial name (though not indecent) and they are still up, surprisingly, considering the political "c...
2021-02-06 6:38:16 AM
2021-02-15 2:44:50 AM
MadmanOnWheels
Roadie
566 Views
2 replies
0 likes
Account
Premium
Security

566 Views
2 replies
0 likes

Superuser Contribution bleep

PlanPremium DuoCountryThe Netherlands (NL)DeviceMacbook Pro (2017)Operating SystemMacOS CatalinaMy Question or IssueToday I have signed up for spotify with the Premium Duo plan. After signing up and verification via iDeal I got an e-mail to add my ad...

nzmsh
Newbie
Plan Premium Duo Country The Netherlands (NL) Device Macbook Pro (2017) Operating System MacOS Catalina My Question or Issue Today I have signed up for spotify with the Premium Duo plan. Aft...
2021-02-14 11:36:57 AM
2021-02-14 12:40:35 AM
Eni
Moderator
330 Views
1 replies
0 likes
Account
Subscription

330 Views
1 replies
0 likes

Email address on account

Basically, I want to change the email address associated with an account. Can the old email then open its own new account?The reason is I want to take over an account that I shared which knows me very well at this stage.

Sherdy13
Newbie
Basically, I want to change the email address associated with an account. Can the old email then open its own new account? The reason is I want to take over an account that I shared which knows me v...
2021-02-14 4:17:35 PM
2021-02-14 11:49:30 PM
Billy-J
Spotify Star
394 Views
1 replies
0 likes
Account

394 Views
1 replies
0 likes

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