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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263273 Views
  • 790 replies
  • 81 likes
  • Account
  • 263273 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129111 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129111 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72014 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72014 Views
  • 63 replies
  • 8 likes

Solved!! Family premium - new family members can't be intived (accounts not created in the same countries)

Hi there, I've converted my premium account to a family account today. So far so good. I've invited my wife (till now: free Spotify account) as a Spotify family member. When she tries to accept the invitation, she gets the following error: In German:...

  • Regular
  • Hi there,   I've converted my premium account to a family account today. So far so good. I've invited my wife (till now: free Spotify account) as a Spotify family member. When she tries to acc...
  • YanB
  • Newbie
  • 2101 Views
  • 19 replies
  • 2 likes
  • Account
    Premium
  • 2101 Views
  • 19 replies
  • 2 likes

Entering adress to manage Premium Family does not work

PlanPremiumCountryThe NetherlandsDeviceMacbook Pro 2016Operating SystemMacOS Mojave My Question or IssueI tried managing my premium family. When I click on the 'Premium Family' link in the 'My Account' page, it prompts me to enter my adress. When I d...

  • Visitor
  • Plan Premium Country The Netherlands Device Macbook Pro 2016 Operating System MacOS Mojave   My Question or Issue I tried managing my premium family. When I click on the 'Premium Famil...
  • DanielTham
  • Composer
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium
  • 260 Views
  • 1 replies
  • 0 likes

Solved

Solved

  • Visitor
  • Solved
  • DanielTham
  • Composer
  • 240 Views
  • 1 replies
  • 0 likes
  • Other
  • 240 Views
  • 1 replies
  • 0 likes

Não encontro meus amigos do Facebook

Entro em minha conta (tanto pelo app, quanto nas versões web), mas ao tentar encontrar meus amigos do Facebook, não aparecem nenhum. Como se eu não tivesse amigos. Testei no spotfy de amigos, e não apareço na listas deles (somente eu não apareço na l...

  • Newbie
  • Entro em minha conta (tanto pelo app, quanto nas versões web), mas ao tentar encontrar meus amigos do Facebook, não aparecem nenhum. Como se eu não tivesse amigos. Testei no spotfy de amigos, e não a...
  • INSANEXD1953
  • Casual Listener
  • 828 Views
  • 1 replies
  • 3 likes
  • 828 Views
  • 1 replies
  • 3 likes

Unable to link Spotify premium to Google Home

Just setup Spotify premium family, in UK. Have latest Google home on a Samsung S9+. Tried linking from Google Home appTried linking from Google AssistantTried linking from Google Assistant in Sonos app In each case it opens the Authorize page on acco...

  • Visitor
  • Just setup Spotify premium family, in UK.   Have latest Google home on a Samsung S9+.   Tried linking from Google Home app Tried linking from Google Assistant Tried linking from Googl...
  • user-removed
  • Not applicable
  • 1931 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1931 Views
  • 3 replies
  • 0 likes

Solved!! Spotify thinks partner is already on duo plan.

PlanDuoCountryIrelandDeviceGalaxy s9AndroidI amended my subscription from premium to duo and invited my wife. (WhatsApp to her phone) When she clicked accept she then entered my existing password and login. I re-sent the invitation but now Spotify wo...

  • Casual Listener
  • Plan Duo Country Ireland Device Galaxy s9 Android I amended my subscription from premium to duo and invited my wife. (WhatsApp to her phone) When she clicked accept she then entered my existin...
  • Luan
  • Spotify Star
  • 1700 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1700 Views
  • 3 replies
  • 0 likes

Solved!! Transfer main account for premium

PlanPremiumCountryNetherlandsDeviceMacbook Pro 2017Operating System(Catalina) My Question or IssueI want to transfer my main account (the account with payment info etc.) to another family account. The reason is that my son now uses the main account a...

  • Newbie
  •   Plan Premium Country Netherlands Device Macbook Pro 2017 Operating System (Catalina)   My Question or Issue I want to transfer my main account (the account with payment info et...
  • Emilia_8
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 571 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family

My Question or IssueWhat happens to the other people's Spotify Family members account when you cancel family, do their accounts get deleted or is it just disconnected from yours?

  • Casual Listener
  • My Question or Issue What happens to the other people's Spotify Family members account when you cancel family, do their accounts get deleted or is it just disconnected from yours?
  • user-removed
  • Not applicable
  • 421 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 421 Views
  • 3 replies
  • 0 likes

I am not able to play some songs even though I have premium account

PlanPremiumCountryIndia DeviceEvery DeviceOperating SystemEvery OS My Question or IssueI am trying to find this song from Ed Sheeran and Justin Bieber: I don't care. But I couldn't and then I google the spotify link and open that in my mobile and it ...

  • Casual Listener
  • Plan Premium Country India   Device Every Device Operating System Every OS   My Question or Issue I am trying to find this song from Ed Sheeran and Justin Bieber: I don't care. B...
  • OneByBoo
  • Community Legend
  • 1016 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1016 Views
  • 3 replies
  • 0 likes

Stream from multiple devices on family plan?

I just upgraded to the Family plan, but my wife and I still can't stream on the same account from separate devices, which was the whole reason I upgraded. Do I have to create a separate account now? I'd really prefer not to.

  • Newbie
  • I just upgraded to the Family plan, but my wife and I still can't stream on the same account from separate devices, which was the whole reason I upgraded. Do I have to create a separate account now? ...
  • jenhunt
  • Casual Listener
  • 706 Views
  • 4 replies
  • 5 likes
  • Account
  • 706 Views
  • 4 replies
  • 5 likes

Offline 30 day issue for travellers!

I am adicted to Spotify and love you. I am on a challange to mysself now and am sailing around the world and then from Pole to Pole. I cant access the internet every 30 days as sometimes we are in very remote locations. My music is then wiped and i s...

  • Newbie
  • I am adicted to Spotify and love you. I am on a challange to mysself now and am sailing around the world and then from Pole to Pole. I cant access the internet every 30 days as sometimes we are in ve...
  • osornios
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

I can’t search for my artist profile

I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!! Because I can’t find my profile, I can’t share lin...

  • Visitor
  • I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!!...
  • OneByBoo
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

merge Spotify account and Facebook account

I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account So bring all the playlist and all the saved songs in one account only

  • Casual Listener
  • I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account  So bring all the playlist and all the saved songs in one account only 
  • OneByBoo
  • Community Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

I can´t Enter „Premium Family“ in my account

I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“.PlanPremiumCountryPolandDeviceProblem occurs on any deviceOperating SystemProblem occurs on any operating system Problem occurs on any ...

  • Visitor
  • I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“. Plan Premium Country Poland Device Problem occurs on any device Operating Sy...
  • OneByBoo
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

display name

DeviceLaptopOperating SystemWindows 10 My Question or IssueI connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook name than my Spotify username.

  • Newbie
  •   Device Laptop Operating System Windows 10   My Question or Issue I connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook...
  • OneByBoo
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 227 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how to kick someone from my account ?

so a couple of weeks ago i started seeing wierd playlists on my recent played so i think someone is using my account. i change my password and also used the button for closing all sesions but neither on my phone or pc spotify ask me to log in again a...

  • Casual Listener
  • so a couple of weeks ago i started seeing wierd playlists on my recent played so i think someone is using my account. i change my password and also used the button for closing all sesions but neither...
  • Luan
  • Spotify Star
  • 22437 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 22437 Views
  • 4 replies
  • 0 likes

Unable to join Family premium, error location

PlanPremium FamilyCountryAustraliaDeviceiPhone Xs My Question or IssueMy wife is unable to join the family plan. When Spotify confirms location it gives an error message "Unable to confirm location" please try again later.I am at the home address wit...

  • Casual Listener
  • Plan Premium Family Country Australia Device iPhone Xs   My Question or Issue My wife is unable to join the family plan. When Spotify confirms location it gives an error message "Unable ...
  • Luan
  • Spotify Star
  • 1516 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1516 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: What is wrong with Spotify?

It is really making me want to switch to pandora. Or any other streaming service. Keeps saying I'm not connected to the internet. It it just stops playing after like 2 songs. What the **bleep** is going on?

  • Newbie
  • It is really making me want to switch to pandora. Or any other streaming service. Keeps saying I'm not connected to the internet. It it just stops playing after like 2 songs. What the **bleep** is go...
  • Peter
  • Spotify Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Login on iPhone Browser

Cannot login on iphone browser. I get an "oops something went wrong" error.PlanPremiumUS - Country Device(iphone 11, ios 13.2.3

  • Casual Listener
  • Cannot login on iphone browser. I get an "oops something went wrong" error. Plan Premium US - Country   Device (iphone 11, ios 13.2.3
  • Katerina
  • Spotify Legend
  • 437 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 437 Views
  • 4 replies
  • 0 likes

Superuser Contribution My account has been hacked by some kind of BOT

I started Spotify today and saw another unit used my account when I checked who it was I saw there was about 8-12 unknown units that was changing song and change listening unit. I've change password 3-4 times on both spotify and facebook, logged out ...

  • Visitor
  • I started Spotify today and saw another unit used my account when I checked who it was I saw there was about 8-12 unknown units that was changing song and change listening unit. I've change password ...
  • Katerina
  • Spotify Legend
  • 2678 Views
  • 3 replies
  • 2 likes
  • Account
    Login
    Premium
  • 2678 Views
  • 3 replies
  • 2 likes