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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81813 Views

9 replies

2 likes

Account
Login
  • 81813 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657192 Views

13 replies

4 likes

Account
  • 657192 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738447 Views

18 replies

29 likes

  • 738447 Views
  • 18 replies
  • 29 likes

2x geld van de rekening ook al heb ik een Gratis abonnement?

Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.Plan GratisHet land BelgiëHet apparaatSamsung Galaxy HarddiskAndroid Mijn vraag van probleem: al 2x geld van de rekenin...

Visitor

Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis Het land België Het apparaat Samsung Galaxy  ...

Hubo

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

[Desktop] Why is my profile red?

PlanFamily PremiumCountryItaly It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. While every other profile I searched they're always grey. This is ...

Casual Listener

Plan Family Premium Country Italy   It's not really an issue, but I can't get my head over this thing. Why is my profile red? I asked a friend of mine if he sees it like I do, and he does. ...

EthanS1

Community Legend

4236 Views

4 replies

0 likes

Account
Other
  • 4236 Views
  • 4 replies
  • 0 likes

Superuser Contribution What happens to my Spotify Premium Duo/Family account when I move out of the country?

Hello all, My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able to listen to music online/offline? Or will I encounter any ...

Visitor

Hello all,   My brother will pay for a premium Spotify account (duo/family), and he'll stay in our home country. However, I'll move out and won't be back for a year or so. Will I still be able...

Eni

Moderator

1087 Views

2 replies

0 likes

Account
Other
Premium
Subscription
  • 1087 Views
  • 2 replies
  • 0 likes

cant login to my account

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueSo yesterday i updated my client. It was a little bit buggy but was ok then it automatically logged off me from my account and i couldnt log on for like 10 times but in th...

Visitor

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue So yesterday i updated my client. It was a little bit buggy but was ok then it automatically lo...

Luke

Spotify Star

631 Views

1 replies

0 likes

Account
Premium
  • 631 Views
  • 1 replies
  • 0 likes

Another person's account information on my account

PlanFreeCountryUSDeviceSamsung Galaxy 10+, LaptopOperating SystemAndroid 11, Windows 10 My Question or IssueA long time ago I signed up for a Spotify account, which I would occasionally listen to. One day I noticed someone else's account information ...

Visitor

  Plan Free Country US Device Samsung Galaxy 10+, Laptop Operating System Android 11, Windows 10   My Question or Issue A long time ago I signed up for a Spotify account, which I...

Not applicable

1642 Views

2 replies

0 likes

Account
Login
Security
  • 1642 Views
  • 2 replies
  • 0 likes

[Desktop][Friend Feed]

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck still uses Facebook

Casual Listener

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck stil...

Muhammadrios38

Casual Listener

695 Views

2 replies

0 likes

Desktop
Friend Feed
  • 695 Views
  • 2 replies
  • 0 likes

Wrong country name in Account settings

My Question or Issue Hi, In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina. And if you counting on the region that is Bosnia, that is wrong too.The c...

Visitor

My Question or Issue   Hi,  In my profile, setting for "Country or region" is wrong. There is no country on this earth that is called Bosnia, there is only Bosnia and Herzegovina.&nbsp...

Maxim

Spotify Star

733 Views

1 replies

0 likes

Account
  • 733 Views
  • 1 replies
  • 0 likes

Spotify Surveillance

Is there any truth to this? https://www.stopspotifysurveillance.org/

Visitor

Is there any truth to this?   https://www.stopspotifysurveillance.org/

MauriceMV

Spotify Star

682 Views

1 replies

0 likes

Account
Other
Security
  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting "Still sharing your premium account with family?" when I'm the only user

PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueEvery once in a while when opening Spotify on the phone I get a blue box saying something like "Still sharing your premium account with family? Consider ...

Roadie

Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue Every once in a while when opening Spotify on the phone I get a blue box sayi...

AdSR

Roadie

2991 Views

3 replies

1 likes

Premium
  • 2991 Views
  • 3 replies
  • 1 likes

[Desktop][Browse] Si pago por cuenta sin publicidad, por qué aparece Facebook?

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz. Cómo se elimina definitivamente esa publicidad?

Visitor

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz.  Cómo se elimina definitivamente esa publicidad?

Luan

Spotify Star

548 Views

1 replies

0 likes

Browse
Desktop
  • 548 Views
  • 1 replies
  • 0 likes

Can't Reset Password

PlanFree/Premium My Question or Issue The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I have forgotten my password for that account, so I cannot change it to my new email...

Visitor

  Plan Free/Premium   My Question or Issue   The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I hav...

AdamDamon

Spotify Star

748 Views

1 replies

0 likes

Account
Other
  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name is not giving search results

This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I just don't want to dox the account) but we aren't ...

Newbie

This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I...

Novy

Moderator

629 Views

1 replies

0 likes

Account
Other
  • 629 Views
  • 1 replies
  • 0 likes

[Mobile][Search] Add Friends From Search Bar (No Facebook)

The new update making it no longer possible to follow your friends without Facebook should be changed. Allowing the Facebook feature but not limiting users to it would be a better approach. My little brother can't follow me on Spotify and he doesn't ...

Newbie

The new update making it no longer possible to follow your friends without Facebook should be changed. Allowing the Facebook feature but not limiting users to it would be a better approach. My little...

OneByBoo

Roadie

695 Views

1 replies

1 likes

Mobile
Search
  • 695 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify thinks that I'm abroad when I haven't travelled

PlanFree CountryBahrain My Question or IssueBasically, I've been getting the accesspoint17 error where I can't log into my account because it thinks I am abroad. I checked my account settings and the country I set it to is correct, and I've also chec...

Casual Listener

  Plan Free   Country Bahrain    My Question or Issue Basically, I've been getting the accesspoint17 error where I can't log into my account because it thinks I am abroad....

merakispotfybekarhe

Visitor

3786 Views

6 replies

0 likes

Account
Free
Login
  • 3786 Views
  • 6 replies
  • 0 likes

Superuser Contribution Horrible errors upon nick change

HelloI've changed my nick and now I can't find myself or a new playlist I've just made on:https://open.spotify.com/search/ The problem is that the new nick will NOT change on my Spotify page, althoughI've changed it, causing me not to be found by reg...

Roadie

Hello I've changed my nick and now I can't find myself or a new playlist I've just made on: https://open.spotify.com/search/   The problem is that the  new nick will NOT change on my Sp...

Alex

Spotify Legend

901 Views

3 replies

0 likes

Account
  • 901 Views
  • 3 replies
  • 0 likes

Solved!! Premium Family - adding someone who already has a Premium Individual account

PlanPremiumCountryCanadaDeviceiPhoneOperating SystemiOS My Question or IssueWe want to sign up for a Premium Family account but will this mean that my daughter loses all her playlists and music - she is currently on an individual Premium account (whi...

Casual Listener

Plan Premium Country Canada Device iPhone Operating System iOS   My Question or Issue We want to sign up for a Premium Family account but will this mean that my daughter loses all her ...

CBoyd

Casual Listener

3777 Views

2 replies

0 likes

Premium
  • 3777 Views
  • 2 replies
  • 0 likes

Superuser Contribution My activity is not showing to my friends

My activity is not showing to my friends even though its active in my settings.Please help!

Visitor

My activity is not showing to my friends even though its active in my settings.Please help!

Mario

Spotify Legend

472 Views

1 replies

0 likes

Account
Premium
  • 472 Views
  • 1 replies
  • 0 likes

Let people find your profile by typing in your display name

Usernames cannot be changed and that is understandable, for they are your ID on Spotify. And since there are surely many people with the same whole names, your selected username makes you unique and distinguishable on this platform.However, my proble...

Casual Listener

Usernames cannot be changed and that is understandable, for they are your ID on Spotify. And since there are surely many people with the same whole names, your selected username makes you unique and ...

a8owdjog7m5v03i

Casual Listener

2231 Views

2 replies

1 likes

  • 2231 Views
  • 2 replies
  • 1 likes

Account link

PlanPremiumCountryUnited States DeviceiPhone 7 plus and Macbook ProOperating SystemiOS 10 and MacOS? My Question or IssueI wanted to link my spotify profile in the bio of my twitter account, but I don't go by my real name on twitter for privacy reaso...

Newbie

Plan Premium Country United States   Device iPhone 7 plus and Macbook Pro Operating System iOS 10 and MacOS?   My Question or Issue I wanted to link my spotify profile in the bio...

OneByBoo

Roadie

881 Views

1 replies

0 likes

Account
  • 881 Views
  • 1 replies
  • 0 likes

I can't change my e-mail

Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read) Hey there! A few weeks ago already tried to change my e-mail but it was used because of my other old account, so I deleted this old account a...

Newbie

  Hey there!   A few weeks ago  already tried to change my e-mail but it was used because of my other old account, so I deleted this old account and waited for quite a while. ...

OneByBoo

Roadie

577 Views

1 replies

0 likes

Account
Login
  • 577 Views
  • 1 replies
  • 0 likes