Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4502 Views
0 replies
9 likes
Security

4502 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
nolosabemos
Visitor
464143 Views
975 replies
110 likes
Account

464143 Views
975 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205312 Views
119 replies
117 likes
Account

1205312 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113015 Views
72 replies
12 likes
Account
Login
Premium

113015 Views
72 replies
12 likes

Superuser Contribution broken login experience on iphone

PlanPremiumCountryUSADeviceiPhone SEOperating Systemios 14.5.1 My Question or IssueI replaced my iphone SE and restored from backup. All my other apps remembered my login info, except for Spotify. I didn't remember my password, so I tried the Login w...

Xanderstein
Visitor
Plan Premium Country USA Device iPhone SE Operating System ios 14.5.1 My Question or Issue I replaced my iphone SE and restored from backup. All my other apps remembered my login inf...
2021-05-19 5:04:42 PM
2021-05-20 8:54:03 AM
Ivan
Spotify Legend
492 Views
1 replies
0 likes
Login

492 Views
1 replies
0 likes

Superuser Contribution Can't create a new account on web page

Plan PremiumCountryItaly DevicePCOperating SystemWindows 10/Chrome My Question or IssueI was trying to create an account on Chrome/Mozilla on Windows 10, I fill up everything but once you hit subscribe, it goes back to a vanilla empty registration pa...

Ilovetohelp234
Regular
Plan Premium Country Italy Device PC Operating System Windows 10/Chrome My Question or Issue I was trying to create an account on Chrome/Mozilla on Windows 10, I fill up ...
2021-05-11 4:04:58 PM
2021-05-19 6:53:16 PM
CarlosE
Moderator
610 Views
3 replies
0 likes
Account
Free

610 Views
3 replies
0 likes

Superuser Contribution i want my account back, but i have no idea how???

Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i got a preiu update. Then we broke up and when i tried to log in my account...

nadine-2
Newbie
Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i g...
2021-05-19 3:41:41 AM
2021-05-19 4:38:36 PM
Alex
Spotify Legend
490 Views
1 replies
0 likes
Account

490 Views
1 replies
0 likes

Superuser Contribution I can't login on specific account on WIN10 app, when other account works normally

PlanPremium FamilyCountryPoland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I've tried reinstalling the app, but it didn't work. Then i made br...

VonJeger
Visitor
Plan Premium Family Country Poland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I...
2021-05-18 6:52:21 PM
2021-05-19 9:48:59 AM
Jeremy
Spotify Legend
431 Views
1 replies
0 likes
Account
Login
Premium
Security

431 Views
1 replies
0 likes

Superuser Contribution How do I cancel a subscription for someone with Alzheimers when we don't know email, ID or password

My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nursing home. We want to cancel his account/subscription but we don...

Jsalsini
Visitor
My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nu...
2021-05-15 8:24:18 PM
2021-05-16 11:41:04 AM
Alex
Spotify Legend
453 Views
1 replies
0 likes
Account

453 Views
1 replies
0 likes

Solved!!Superuser Contribution How to find people on facebook if i added them in spotify but have no other way to contact them?

back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet since we met everyday, well, i moved to another city bu...

payrim
Casual Listener
back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet sinc...
2021-05-14 9:56:22 AM
2021-05-15 8:53:47 PM
payrim
Casual Listener
689 Views
2 replies
0 likes
Account

689 Views
2 replies
0 likes

How to close an old inactive account that i no longer have the details for

Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. Thanks.

user-removed
Visitor
Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. ...
2021-05-15 12:15:09 PM
2021-05-15 12:28:29 PM
Emilia_8
Community Legend
644 Views
1 replies
0 likes
Account
Login
Other

644 Views
1 replies
0 likes

Options to become completely invisible

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...

Daisy15
Visitor
I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...
2021-05-02 1:51:20 PM
2021-05-14 5:45:45 PM
MattSuda
Spotify Star
1358 Views
1 replies
0 likes

1358 Views
1 replies
0 likes

Solved!!Superuser Contribution Account followers - followers and following tab

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueAfter the new update, the followers and following tab has been changed. I'm not able to see my followers, if I follow them back - the follow button is gone from ones account, an...

Eugenicist
Visitor
Plan Premium Country Denmark Operating System Windows 10 My Question or Issue After the new update, the followers and following tab has been changed. I'm not able to see my fol...
2021-05-12 12:55:32 AM
2021-05-13 12:40:34 AM
Eni
Moderator
1148 Views
1 replies
0 likes
Account

1148 Views
1 replies
0 likes

Superuser Contribution Cannot access some tracks?

I have premium subscription, but for many of the albums, only certain songs are available. Shouldn't I be able to play ALL the tracks on an album if I have premium access? I can see the tracks in faded print and they will not play. Thanks!

losbensons
Newbie
I have premium subscription, but for many of the albums, only certain songs are available. Shouldn't I be able to play ALL the tracks on an album if I have premium access? I can see...
2012-05-29 9:24:11 PM
2021-05-13 10:31:40 AM
Jeremy
Spotify Legend
865 Views
3 replies
1 likes

865 Views
3 replies
1 likes

WARNING - Password Change

On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to go listen to music in the app on May 11, 2021, I r...

Mara629
Visitor
On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to...
2021-05-11 4:13:23 PM
2021-05-12 5:28:09 AM
RB70
Visitor
537 Views
1 replies
1 likes
App & Features

537 Views
1 replies
1 likes

Old, email, not, in, use, cannot, verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Spotify years ago with an old email I no longer use. I have tried updating it to my ...

caddells
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I set ...
2021-05-10 2:54:00 PM
2021-05-11 5:03:32 AM
Billy-J
Spotify Star
634 Views
1 replies
0 likes
Account
Login
Subscription

634 Views
1 replies
0 likes

Pago de dos cuentas

Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium individual, yo solo e contratado el universitario. Y...

Millaray
Visitor
Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium i...
2021-05-10 7:31:41 PM
2021-05-11 5:02:54 AM
Billy-J
Spotify Star
504 Views
1 replies
0 likes
Account

504 Views
1 replies
0 likes

Superuser Contribution Will Spotify ever support unlinking Facebook from an account created with Facebook?

Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technical person, and I can't think of any technical reason this wo...

stetzlaff94
Casual Listener
Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technic...
2021-05-09 3:52:59 AM
2021-05-09 4:32:24 PM
Mario
Spotify Legend
633 Views
1 replies
0 likes
Account
Login

633 Views
1 replies
0 likes

Solved!! Share Premium Duo together with my child who lives with my separated ex partner

Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home address.Country: GermanyOS: both Android

deedee7
Casual Listener
Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home a...
2021-05-06 12:13:29 AM
2021-05-07 4:17:48 PM
Billy-J
Spotify Star
1365 Views
3 replies
0 likes
Account
Premium
Subscription

1365 Views
3 replies
0 likes

Account Email Change

PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...

stijndemilt
Newbie
Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10 My Question or Issue Today I got an message in the app to re-verify my email address. I d...
2021-05-06 2:50:42 PM
2021-05-06 3:38:24 PM
Billy-J
Spotify Star
546 Views
1 replies
0 likes
Account

546 Views
1 replies
0 likes

Superuser Contribution Problem with linking PlayStation and Spotify accounts

PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...

Frischmann
Visitor
Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC) My Question or Issue Hello, I have a problem linking my Spotify acco...
2021-05-04 5:48:43 PM
2021-05-05 4:16:47 PM
Ivan
Spotify Legend
593 Views
1 replies
0 likes
Account
Login
Other

593 Views
1 replies
0 likes

Superuser Contribution Blocked artist list disappeared but artists are still blocked

PlanPremiumDeviceAllOperating SystemAll My Question or IssueBefore upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists hidden that way and after upgrade they stayed hidden. I can't find any way to ...

mike2060
Regular
Plan Premium Device All Operating System All My Question or Issue Before upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists h...
2018-07-29 1:05:06 PM
2021-05-04 7:18:23 PM
ParentalControl
Composer
4965 Views
7 replies
2 likes
Account
Free
Premium

4965 Views
7 replies
2 likes

Superuser Contribution Unlink Samsung account from Deleted Spotify Account

PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...

SQOOODY
Visitor
Plan Premium Country Maldives Device (Samsung Galaxy Note20 Ultra) Operating System (Android) My Question or Issue Before my country had access to premium, I used a 3rd party...
2021-05-04 1:40:49 AM
2021-05-04 6:12:45 PM
Eni
Moderator
3444 Views
1 replies
0 likes
Account
Login
Other
Premium

3444 Views
1 replies
0 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

odalone
Regular
hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...
2021-05-02 6:58:27 PM
2021-05-03 9:07:17 AM
Alex
Spotify Legend
1027 Views
2 replies
0 likes
Account
Other

1027 Views
2 replies
0 likes

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