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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256195 Views
  • 783 replies
  • 81 likes
  • Account
  • 256195 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126622 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126622 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69862 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69862 Views
  • 63 replies
  • 8 likes

Update billing account

PlanPremium familyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to update my billing account, there is no option to update under my plan???

  • Casual Listener
  • Plan Premium family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ...
  • rigs82
  • Casual Listener
  • 529 Views
  • 2 replies
  • 0 likes
  • Account
  • 529 Views
  • 2 replies
  • 0 likes

Superuser Contribution Username

Family plan Country Samsung galaxy 8 Operating System Android Oreo, My Question or Issue 'Edited out for security'. I've cancelled my account several times but it still finds my email address. I cant sign up again to create a new name. Is it because ...

  • Casual Listener
  • Family plan Country Samsung galaxy 8 Operating System Android Oreo,   My Question or Issue 'Edited out for security'. I've cancelled my account several times but it still find...
  • Lisa1
  • Casual Listener
  • 328 Views
  • 4 replies
  • 0 likes
  • Account
  • 328 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cant find my

Hi , i cant find my account after i log out . I just know my number of credit card in it . Please help

  • Casual Listener
  • Hi , i cant find my account after i log out . I just know my number of credit card in it . Please help 
  • Petya
  • Community Legend
  • 313 Views
  • 4 replies
  • 0 likes
  • Account
  • 313 Views
  • 4 replies
  • 0 likes

Superuser Contribution Username not changing back even after disconnecting from Facebook

PlanPremium CountrySingapore DeviceiPhone X, desktop My Question or IssueAfter I connected to Facebook, my username changed. I read the threads and figured out how to disconnect it. I managed to do so. However, my username has not changed back despit...

  • Visitor
  •   Plan Premium   Country Singapore   Device iPhone X, desktop   My Question or Issue After I connected to Facebook, my username changed. I read the threads and figured ...
  • Petya
  • Community Legend
  • 678 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 678 Views
  • 3 replies
  • 0 likes

Request to please remove all devices associated to account

PremiumMy Question or IssueHi Team, Request to please delete/remove all devices associated with this account; I have the problem where unknown devices are taking over my play time. (I believe someone broke into my account and associated devices witho...

  • Visitor
  • Premium My Question or Issue Hi Team,   Request to please delete/remove all devices associated with this account; I have the problem where unknown devices are taking over my play time. (I be...
  • OneByBoo
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! Family premium - new family members can't be intived (accounts not created in the same countries)

Hi there, I've converted my premium account to a family account today. So far so good. I've invited my wife (till now: free Spotify account) as a Spotify family member. When she tries to accept the invitation, she gets the following error: In German:...

  • Regular
  • Hi there,   I've converted my premium account to a family account today. So far so good. I've invited my wife (till now: free Spotify account) as a Spotify family member. When she tries to acc...
  • YanB
  • Newbie
  • 2091 Views
  • 19 replies
  • 2 likes
  • Account
    Premium
  • 2091 Views
  • 19 replies
  • 2 likes

Entering adress to manage Premium Family does not work

PlanPremiumCountryThe NetherlandsDeviceMacbook Pro 2016Operating SystemMacOS Mojave My Question or IssueI tried managing my premium family. When I click on the 'Premium Family' link in the 'My Account' page, it prompts me to enter my adress. When I d...

  • Visitor
  • Plan Premium Country The Netherlands Device Macbook Pro 2016 Operating System MacOS Mojave   My Question or Issue I tried managing my premium family. When I click on the 'Premium Famil...
  • DanielTham
  • Composer
  • 259 Views
  • 1 replies
  • 0 likes
  • Premium
  • 259 Views
  • 1 replies
  • 0 likes

Solved

Solved

  • Visitor
  • Solved
  • DanielTham
  • Composer
  • 236 Views
  • 1 replies
  • 0 likes
  • Other
  • 236 Views
  • 1 replies
  • 0 likes

Não encontro meus amigos do Facebook

Entro em minha conta (tanto pelo app, quanto nas versões web), mas ao tentar encontrar meus amigos do Facebook, não aparecem nenhum. Como se eu não tivesse amigos. Testei no spotfy de amigos, e não apareço na listas deles (somente eu não apareço na l...

  • Newbie
  • Entro em minha conta (tanto pelo app, quanto nas versões web), mas ao tentar encontrar meus amigos do Facebook, não aparecem nenhum. Como se eu não tivesse amigos. Testei no spotfy de amigos, e não a...
  • INSANEXD1953
  • Casual Listener
  • 825 Views
  • 1 replies
  • 3 likes
  • 825 Views
  • 1 replies
  • 3 likes

Unable to link Spotify premium to Google Home

Just setup Spotify premium family, in UK. Have latest Google home on a Samsung S9+. Tried linking from Google Home appTried linking from Google AssistantTried linking from Google Assistant in Sonos app In each case it opens the Authorize page on acco...

  • Visitor
  • Just setup Spotify premium family, in UK.   Have latest Google home on a Samsung S9+.   Tried linking from Google Home app Tried linking from Google Assistant Tried linking from Googl...
  • user-removed
  • Not applicable
  • 1924 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1924 Views
  • 3 replies
  • 0 likes

Solved!! Spotify thinks partner is already on duo plan.

PlanDuoCountryIrelandDeviceGalaxy s9AndroidI amended my subscription from premium to duo and invited my wife. (WhatsApp to her phone) When she clicked accept she then entered my existing password and login. I re-sent the invitation but now Spotify wo...

  • Casual Listener
  • Plan Duo Country Ireland Device Galaxy s9 Android I amended my subscription from premium to duo and invited my wife. (WhatsApp to her phone) When she clicked accept she then entered my existin...
  • Luan
  • Spotify Star
  • 1688 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1688 Views
  • 3 replies
  • 0 likes

Solved!! Transfer main account for premium

PlanPremiumCountryNetherlandsDeviceMacbook Pro 2017Operating System(Catalina) My Question or IssueI want to transfer my main account (the account with payment info etc.) to another family account. The reason is that my son now uses the main account a...

  • Newbie
  •   Plan Premium Country Netherlands Device Macbook Pro 2017 Operating System (Catalina)   My Question or Issue I want to transfer my main account (the account with payment info et...
  • Emilia_8
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 568 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family

My Question or IssueWhat happens to the other people's Spotify Family members account when you cancel family, do their accounts get deleted or is it just disconnected from yours?

  • Casual Listener
  • My Question or Issue What happens to the other people's Spotify Family members account when you cancel family, do their accounts get deleted or is it just disconnected from yours?
  • user-removed
  • Not applicable
  • 409 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 409 Views
  • 3 replies
  • 0 likes

I am not able to play some songs even though I have premium account

PlanPremiumCountryIndia DeviceEvery DeviceOperating SystemEvery OS My Question or IssueI am trying to find this song from Ed Sheeran and Justin Bieber: I don't care. But I couldn't and then I google the spotify link and open that in my mobile and it ...

  • Casual Listener
  • Plan Premium Country India   Device Every Device Operating System Every OS   My Question or Issue I am trying to find this song from Ed Sheeran and Justin Bieber: I don't care. B...
  • OneByBoo
  • Community Legend
  • 1007 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1007 Views
  • 3 replies
  • 0 likes

Stream from multiple devices on family plan?

I just upgraded to the Family plan, but my wife and I still can't stream on the same account from separate devices, which was the whole reason I upgraded. Do I have to create a separate account now? I'd really prefer not to.

  • Newbie
  • I just upgraded to the Family plan, but my wife and I still can't stream on the same account from separate devices, which was the whole reason I upgraded. Do I have to create a separate account now? ...
  • jenhunt
  • Casual Listener
  • 706 Views
  • 4 replies
  • 5 likes
  • Account
  • 706 Views
  • 4 replies
  • 5 likes

Offline 30 day issue for travellers!

I am adicted to Spotify and love you. I am on a challange to mysself now and am sailing around the world and then from Pole to Pole. I cant access the internet every 30 days as sometimes we are in very remote locations. My music is then wiped and i s...

  • Newbie
  • I am adicted to Spotify and love you. I am on a challange to mysself now and am sailing around the world and then from Pole to Pole. I cant access the internet every 30 days as sometimes we are in ve...
  • osornios
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

I can’t search for my artist profile

I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!! Because I can’t find my profile, I can’t share lin...

  • Visitor
  • I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!!...
  • OneByBoo
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

merge Spotify account and Facebook account

I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account So bring all the playlist and all the saved songs in one account only

  • Casual Listener
  • I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account  So bring all the playlist and all the saved songs in one account only 
  • OneByBoo
  • Community Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

I can´t Enter „Premium Family“ in my account

I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“.PlanPremiumCountryPolandDeviceProblem occurs on any deviceOperating SystemProblem occurs on any operating system Problem occurs on any ...

  • Visitor
  • I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“. Plan Premium Country Poland Device Problem occurs on any device Operating Sy...
  • OneByBoo
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

display name

DeviceLaptopOperating SystemWindows 10 My Question or IssueI connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook name than my Spotify username.

  • Newbie
  •   Device Laptop Operating System Windows 10   My Question or Issue I connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook...
  • OneByBoo
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 224 Views
  • 1 replies
  • 0 likes