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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1748 Views
  • 0 replies
  • 8 likes
  • Security
  • 1748 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446965 Views
  • 970 replies
  • 108 likes
  • Account
  • 446965 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199448 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199448 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108571 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108571 Views
  • 72 replies
  • 11 likes

Subscription from Africa

Hi.I live in Senegal but I'm from Spain. I have a problem when signing out or upgrading to premium from Africa.Is there any solution?Regards

  • Casual Listener
  • Hi. I live in Senegal but I'm from Spain. I have a problem when signing out or upgrading to premium from Africa. Is there any solution? Regards
  • MattSuda
  • Spotify Star
  • 1501 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1501 Views
  • 4 replies
  • 0 likes

Login negato causa paese diverso

Spotify non mi fa più accedere, mi dice che il paese non corrisponde a quello sul mio profilo, penso sia perchè io abito a san marino e sull'account spotify c'è scritto italia, solo che non mi permettono di modificare il paese come posso fare?

  • Newbie
  • Spotify non mi fa più accedere, mi dice che il paese non corrisponde a quello sul mio profilo, penso sia perchè io abito a san marino e sull'account spotify c'è scritto italia, solo che non mi permet...
  • MattSuda
  • Spotify Star
  • 1824 Views
  • 5 replies
  • 4 likes
  • Account
    Free
    Login
  • 1824 Views
  • 5 replies
  • 4 likes

Your Country does not match....

Today I tried to open Spotify like normal and it had logged me out on my PC, so I hit the login with facebook and now im getting a message saying "Your country does not match the one set in your profile. To continue use, update your profile or upgrad...

  • Regular
  • Today I tried to open Spotify like normal and it had logged me out on my PC, so I hit the login with facebook and now im getting a message saying "Your country does not match the one set in your prof...
  • MattSuda
  • Spotify Star
  • 2962 Views
  • 11 replies
  • 0 likes
  • Free
    Login
  • 2962 Views
  • 11 replies
  • 0 likes

Cannot updgrade

Hello!I want to updgrade but after the payment with paypal the page goes white and stops. Could it be that I have registered my account in Germany but live in Kenya? Thanks! regards, Katrin

  • Casual Listener
  • Hello! I want to updgrade but after the payment with paypal the page goes white and stops.   Could it be that I have registered my account in Germany but live in Kenya?   Thanks! &nbs...
  • MattSuda
  • Spotify Star
  • 289 Views
  • 4 replies
  • 0 likes
  • 289 Views
  • 4 replies
  • 0 likes

Superuser Contribution can't update my profile (change country)

Hi, I have recently moved to Kenya from Sweden. I cannot open Spotify (I get the following error: Your country does not match the one set in your profile. To continue use, update your profile or upgrade your spotify account) error code: 408). I canno...

  • Casual Listener
  • Hi,    I have recently moved to Kenya from Sweden. I cannot open Spotify (I get the following error: Your country does not match the one set in your profile. To continue use, update your ...
  • MattSuda
  • Spotify Star
  • 1069 Views
  • 10 replies
  • 1 likes
  • 1069 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Using spotify in unlaunched country (Kenya)

So i got my spotify account while in AU, moved to Kenya 2 months ago for work. I had the premium account but downgraded to the free account. But im having trouble loggin in even onto the web player. SO what do i do. Should i just get the premium acco...

  • Newbie
  • So i got my spotify account while in AU, moved to Kenya 2 months ago for work. I had the premium account but downgraded to the free account. But im having trouble loggin in even onto the web player. ...
  • MattSuda
  • Spotify Star
  • 2094 Views
  • 2 replies
  • 0 likes
  • 2094 Views
  • 2 replies
  • 0 likes

Solved!! Subscription

I am from Jamaica and Spotify says my card is a non Spotify country so is there any other way to pay

  • Visitor
  • I am from Jamaica and Spotify says my card is a non Spotify country so is there any other way to pay
  • MattSuda
  • Spotify Star
  • 419 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 419 Views
  • 2 replies
  • 0 likes

Spotify login - Error 408

So, I live in Cali, but I'm doing a work project in Jamaica for the next 9-10 month so I'm here tryna login to my Spotify using my facebook and I said your country does not match the one set in your profile and I went to my profile trying to set it t...

  • Newbie
  • So, I live in Cali, but I'm doing a work project in Jamaica for the next 9-10 month so I'm here tryna login to my Spotify using my facebook and I said your country does not match the o...
  • MattSuda
  • Spotify Star
  • 465 Views
  • 2 replies
  • 0 likes
  • 465 Views
  • 2 replies
  • 0 likes

Solved!! Why there is no spotify in georgia ?

can anyone tell me why spotify isnt in my country ???? i want to buy premium and it isnt even allowing me to pay. explain to me somebody why there is no spotify in georgia ?????????????????????

  • Newbie
  • can anyone tell me why spotify isnt in my country ???? i want to buy premium and it isnt even allowing me to pay. explain to me somebody why there is no spotify in georgia ?????????????????????
  • MattSuda
  • Spotify Star
  • 1254 Views
  • 2 replies
  • 0 likes
  • 1254 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why can't my listening activity be seen by my friends even though I have set it correctly

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

D74E6050-8E05-444C-9F0E-CD3B2849F86B.jpeg
  • Newbie
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...
  • Jeremy
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Other
  • 302 Views
  • 1 replies
  • 0 likes

Confused Change Country

Hi Guys, I have spotify for almost 6 years I guess. Started back in Holland. 4 years ago I moved to Curacao. ( dutch Carribean ) I had Spotify without any problems. Past month I went back to holland for 3 weeks. Now that I'm back, they signed me out ...

  • Newbie
  • Hi Guys,   I have spotify for almost 6 years I guess. Started back in Holland. 4 years ago I moved to Curacao. ( dutch Carribean ) I had Spotify without any problems. Past month I went back to...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Solved!! Policy Change of Spotify Credit card

Hi! I live on a small island called Curacao that is part of The Netherlands. I have a CC from Curacao and i always used it for the premium but now i want to purchase it again and it says its not allowed because its not the same country bla bla bla Pr...

  • Casual Listener
  • Hi!   I live on a small island called Curacao that is part of The Netherlands. I have a CC from Curacao and i always used it for the premium but now i want to purchase it again and it says i...
  • MattSuda
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Curaçao

Spotify has not been rolled out in Curaçao yet. Can I still use all Spotify functionalities there? I have a Premium account.

  • Newbie
  • Spotify has not been rolled out in Curaçao yet. Can I still use all Spotify functionalities there? I have a Premium account.
  • MattSuda
  • Spotify Star
  • 2827 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2827 Views
  • 3 replies
  • 0 likes

I can't change the country I am in.

I've been out if my country (Belgium) for more 14 days and I am not able to get connected of Spotify anymore (I am currently living in Burkina Faso more several months). Spotify suggested to change the country (from Belgium to Burkina Faso), but it i...

  • Casual Listener
  • I've been out if my country (Belgium) for more 14 days and I am not able to get connected of Spotify anymore (I am currently living in Burkina Faso more several months).    Spotify sugges...
  • MattSuda
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

No postal codes here!

Hi! I'm currently studying abroad in Gaborone, Botswana, where they do not use postal codes. I don't know how to let Spotify know that I'm not in America anymore, and that I am, in fact, in Africa. I've tried all of the suggestions, but the lack of p...

  • Newbie
  • Hi! I'm currently studying abroad in Gaborone, Botswana, where they do not use postal codes. I don't know how to let Spotify know that I'm not in America anymore, and that I am, in fact, in Africa. I...
  • MattSuda
  • Spotify Star
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Superuser Contribution Community login and captcha keep kicking me out

PlanPremiumCountryPolandDeviceWeb Browser (Google Chrome)Operating SystemWindows 10 My Question or IssueWhen I try to write and post messages in the Community forum I keep getting a message to log back in and the "I'm not a robot" captcha expires eve...

  • Roadie
  • Plan Premium Country Poland Device Web Browser (Google Chrome) Operating System Windows 10   My Question or Issue When I try to write and post messages in the Community forum I keep ge...
  • Ivan
  • Spotify Legend
  • 794 Views
  • 7 replies
  • 0 likes
  • Login
  • 794 Views
  • 7 replies
  • 0 likes

Travelled from Canada to The Bahamas(will be here a few months)country wont change and it wont work

Yeah, I'll be in The Bahamas for the next 4 months but I cannot get my spotify account to work at all in this country. I signed up in Canada.

  • Newbie
  • Yeah, I'll be in The Bahamas for the next 4 months but I cannot get my spotify account to work at all in this country. I signed up in Canada.
  • MattSuda
  • Spotify Star
  • 918 Views
  • 2 replies
  • 0 likes
  • 918 Views
  • 2 replies
  • 0 likes

Solved!! Add The Bahamas to your countries list

Will Spotify be adding The Bahamas to thier Countries List I live here and I am unable to use my Spotify because my country The Bahamas is not on the Countries list.

  • Newbie
  • Will Spotify be adding The Bahamas to thier Countries List I live here and I am unable to use my Spotify because my country The Bahamas is not on the Countries list.
  • MattSuda
  • Spotify Star
  • 1337 Views
  • 2 replies
  • 3 likes
  • Account
  • 1337 Views
  • 2 replies
  • 3 likes

Solved!! Moving to Armenia w/ billing address in US

I am moving to Armenia for a few years. I know Spotify is not currently available in Armenia, but I will be keeping my permanent billing address in the US. Will I have any problems? I have used it in the past with no issues for shorter trips outside ...

  • Newbie
  • I am moving to Armenia for a few years. I know Spotify is not currently available in Armenia, but I will be keeping my permanent billing address in the US. Will I have any problems? I have used it in...
  • MattSuda
  • Spotify Star
  • 1380 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1380 Views
  • 3 replies
  • 0 likes