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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82060 Views

9 replies

2 likes

Account
Login
  • 82060 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657535 Views

13 replies

4 likes

Account
  • 657535 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738889 Views

18 replies

29 likes

  • 738889 Views
  • 18 replies
  • 29 likes

Superuser Contribution Deleted Playlist

PlanFree/PremiumCountryUKDevice PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I have had a Spotify account for over ten years - Most of which as a premi...

Newbie

Plan Free/Premium Country UK Device PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

CarlosE

Spotify Legend

427 Views

1 replies

0 likes

Account
  • 427 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing Country

PlanPremiumCountryAzerbaijanMy QuestionHello, I previously used Spotify premium in Portugal, and I currently live in Azerbaijan. As Spotify is available here I want to change the country from Portugal to Azerbaijan on Spotify. Although I changed it f...

Newbie

Plan Premium Country Azerbaijan My Question Hello, I previously used Spotify premium in Portugal, and I currently live in Azerbaijan. As Spotify is available here I want to change the country fr...

Eni

Moderator

1148 Views

3 replies

0 likes

Account
Premium
  • 1148 Views
  • 3 replies
  • 0 likes

Superuser Contribution Possible hack - can't change email when logged in with Facebook

I recently noticed an email showing in my Account details that I've never seen before. I want to remove it, but doing this requires a password for confirmation, and I do not have a Spotify password since I log in through Facebook.I submitted a suppor...

Newbie

I recently noticed an email showing in my Account details that I've never seen before. I want to remove it, but doing this requires a password for confirmation, and I do not have a Spotify password s...

Jeremy

Spotify Legend

523 Views

1 replies

0 likes

Account
Login
Security
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs I've never listened to appearing in history

Hello, I've been experiencing this problem for a few months now and am at my limit trying to figure it out. (I'm a premium user, on PC and mobile) It started when one day I logged in and found my music player paused in a song that I'd never heard of ...

Newbie

Hello, I've been experiencing this problem for a few months now and am at my limit trying to figure it out. (I'm a premium user, on PC and mobile)   It started when one day I logged in and fou...

Grace91

Regular

2996 Views

3 replies

0 likes

Account
Security
  • 2996 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY NAME SPELLING SHOWING UP INCORRECTLY

Hey folks, This compilation just came out and my band name came up is 'Dr Sure's Unusual Practise', it is supposed to be spelled 'Practice' with a C. Because of this it's not linking with my bands page. The person who organised it says they spelled i...

Newbie

Hey folks,   This compilation just came out and my band name came up is 'Dr Sure's Unusual Practise', it is supposed to be spelled 'Practice' with a C. Because of this it's not linking with my...

Mihail

Spotify Legend

605 Views

1 replies

0 likes

Account
  • 605 Views
  • 1 replies
  • 0 likes

ELIMINAR DISPOSITIVOS

Cómo puedo eliminar dispositivos conectados q ya no tengo???

Visitor

Cómo puedo eliminar dispositivos conectados q ya no tengo???

Luan

Spotify Star

1667 Views

2 replies

1 likes

  • 1667 Views
  • 2 replies
  • 1 likes

Solved!! When did I sign up for Spotify?

I want to know how long I've used Spotify. I remember getting it back in 2008, but is there anywhere I can find the exact date?

Newbie

I want to know how long I've used Spotify. I remember getting it back in 2008, but is there anywhere I can find the exact date?

Tiona-Rene

Music Fan

539 Views

1 replies

0 likes

Account
Subscription
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something wrong with my account

PlanPremiumCountryPakistan DeviceiPhone 12 / Desktop PcOperating SystemiOS 14 / Windows 10 My Question or IssueSo I tried using a 3rd party tool to help me transfer playlists from another service to spotify. However, that did not work. Now my playlis...

Casual Listener

Plan Premium Country Pakistan  Device iPhone 12 / Desktop Pc Operating System iOS 14 / Windows 10   My Question or Issue So I tried using a 3rd party tool to help me transfer play...

Jeremy

Spotify Legend

747 Views

3 replies

0 likes

Account
  • 747 Views
  • 3 replies
  • 0 likes

Deleted playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI know if a playlist has been shared with you and then deleted it is still accessible because...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I know ...

Billy-J

Spotify Star

372 Views

1 replies

0 likes

Account
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't my listening activity be seen by my friends even though I have set it correctly

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Jeremy

Spotify Legend

396 Views

1 replies

0 likes

Other
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Username Issue, Email Issue.

I am facing issue regarding the USERNAME, last night i delete my account because i couldn't edit my username. i tried to create new account using the same email (Yahoo email) but when enters email then it says this email is already connected to an ac...

Newbie

I am facing issue regarding the USERNAME, last night i delete my account because i couldn't edit my username. i tried to create new account using the same email (Yahoo email) but when enters email th...

AyuTheHuman

Composer

732 Views

1 replies

1 likes

Account
  • 732 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Possible hack or bug

Hi, A couple days a ago I I started experiencing two random albums that I have never played before started to auto play on all of my devices. These two albums are now in my playlist and I never put them there. Now I’ll go to listen to a song and afte...

Newbie

Hi,   A couple days a ago I I started experiencing  two random albums that I have never played before started to auto play on all of my devices. These two albums are now in my playlist an...

Jeremy

Spotify Legend

846 Views

3 replies

1 likes

Account
Other
Subscription
  • 846 Views
  • 3 replies
  • 1 likes

Superuser Contribution Account changed from premium to free

My password was automatically reset by spotify. When I log back in my account name is a long strange number and has been changed from premium family to free. All playlists are gone. Anyone knows how to get into my premium account?

Visitor

My password was automatically reset by spotify. When I log back in my account name is a long strange number and has been changed from premium family to free. All playlists are gone. Anyone knows how ...

Ver

Spotify Legend

645 Views

2 replies

1 likes

Account
  • 645 Views
  • 2 replies
  • 1 likes

Superuser Contribution My account is being really weird and I don't know how to fix it.

PlanPremiumCountryThe NetherlandsDeviceiPhone 7 / desktop pcOperating SystemiOS 14.4 / windows 10 My Question or IssueSo I switched to Spotify yesterday and added all my playlists and stuff but the next morning they were gone. I still saw them but th...

Casual Listener

Plan Premium Country The Netherlands Device iPhone 7 / desktop pc Operating System iOS 14.4 / windows 10   My Question or Issue So I switched to Spotify yesterday and added all my play...

Jeremy

Spotify Legend

1067 Views

7 replies

0 likes

Account
  • 1067 Views
  • 7 replies
  • 0 likes

Superuser Contribution Account hacked

Hello to the whole community.The past three days I noticed an external access to my Spotify account and track scrobbles I never done. It’s like as if my account is being used by another user.I tried to reset password a couple of times, but the next d...

Visitor

Hello to the whole community. The past three days I noticed an external access to my Spotify account and track scrobbles I never done. It’s like as if my account is being used by another user. I tr...

Novy

Moderator

584 Views

2 replies

1 likes

Account
Security
  • 584 Views
  • 2 replies
  • 1 likes

Superuser Contribution Locked out of email associated with my family premium account- HELP

Hi, I can no longer access my email that is associated with my main family plan premium account. I am using a temporary login so I can access support, however, I would REALLY like to not have to start fresh and lose all of my music and playlists. Is ...

Visitor

Hi, I can no longer access my email that is associated with my main family plan premium account. I am using a temporary login so I can access support, however, I would REALLY like to not have to star...

Alex

Spotify Legend

877 Views

1 replies

2 likes

Account
Login
  • 877 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't login through proxy

PlanPremiumCountryPorutgalDeviceLaptopOperating SystemWindows 10 v1909Spotify version My Question or IssueI must use a proxy to access the internet because of restrictions on my company, but I can't login with this configuration.In Chrome everything ...

Casual Listener

Plan Premium Country Porutgal Device Laptop Operating System Windows 10 v1909 Spotify version     My Question or Issue I must use a proxy to access the internet because of restr...

reisept

Casual Listener

3715 Views

6 replies

1 likes

Login
  • 3715 Views
  • 6 replies
  • 1 likes

Superuser Contribution how can i transfer my actual entire spotify account to a new account?

PlanFreeCountryUS I'm just wondering if i can transfer my entire spotify account such as my playlists, songs, followers, following and albums to a new account? do i need to do it with facebook? please i need help

Casual Listener

Plan Free Country US   I'm just wondering if i can transfer my entire spotify account such as my playlists, songs, followers, following and albums to a new account? do i need to do it with ...

Jeremy

Spotify Legend

1103 Views

5 replies

1 likes

Account
Login
Other
  • 1103 Views
  • 5 replies
  • 1 likes

Random Songs Keep Playing

Hi, When im using spotify on any device, ( wndows 10 or Oneplus 5 ) i keep getting random songs playing ( skipping my existing song ) and loads of random songs into the queue, I have followed the usual guidance to solve this ( change password, log ou...

Newbie

Hi,  When im using spotify on any device, ( wndows 10 or Oneplus 5 ) i keep getting random songs playing ( skipping my existing song ) and loads of random songs into the queue,   I have ...

Billy-J

Spotify Star

771 Views

1 replies

0 likes

Account
Security
  • 771 Views
  • 1 replies
  • 0 likes

Cant login

PlanPremiumCountryNorwayDeviceSamsung S8Operating SystemAndroid My Question or IssueI got a old account that i cant get into anymore from new devices as i've lost the password and the email is an old one that i also dont have access to anymore, any h...

Newbie

Plan Premium Country Norway Device Samsung S8 Operating System Android   My Question or Issue I got a old account that i cant get into anymore from new devices as i've lost the passwor...

AdamDamon

Spotify Star

609 Views

1 replies

0 likes

Account
Login
Premium
  • 609 Views
  • 1 replies
  • 0 likes