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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 322 Views
  • 0 replies
  • 6 likes
  • Security
  • 322 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436596 Views
  • 971 replies
  • 108 likes
  • Account
  • 436596 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194131 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194131 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106421 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106421 Views
  • 70 replies
  • 11 likes

Superuser Contribution Inaccessible Spotify account on TV after login

PlanFreeCountrySlovakiaDevicePhilips Pus7304/12Operating SystemAndroid My Question or IssueHello, When i sign in to my Spotify account on the TV, it show only "Get spotify premium" (screen see attachment). I have no problems on other devices (PC, mob...

  • Visitor
  •   Plan Free Country Slovakia Device Philips Pus7304/12 Operating System Android   My Question or Issue Hello,   When i sign in to my Spotify account on the TV, it show onl...
  • Jeremy
  • Spotify Legend
  • 614 Views
  • 3 replies
  • 1 likes
  • Account
  • 614 Views
  • 3 replies
  • 1 likes

Solved!! My Facebook was hacked

Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or anything. Please help me resolve this issue because ...

  • Casual Listener
  • Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or a...
  • Billy-J
  • Spotify Star
  • 3244 Views
  • 5 replies
  • 1 likes
  • 3244 Views
  • 5 replies
  • 1 likes

Never received password reset email

I created a new account so i can post here because i have an account linked to another email that i want to recover. But when i follow the procedure to recover it i never receive the password reset email. (and yes i double checked into the spam folde...

  • Visitor
  • I created a new account so i can post here because i have an account linked to another email that i want to recover. But when i follow the procedure to recover it i never receive the password reset e...
  • AdamDam
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can enter to my account on the website

When I try to log into the website to play my music it says that "something went wrong" and from there it doesn't happen, even if I refresh the page again, I deleted google chrome and I reinstalled it and not even so, I tried in safari and neither, a...

  • Casual Listener
  • When I try to log into the website to play my music it says that "something went wrong" and from there it doesn't happen, even if I refresh the page again, I deleted google chrome and I reinstalled i...
  • Maaar
  • Casual Listener
  • 812 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 812 Views
  • 7 replies
  • 0 likes

test404

test404

  • Visitor
  • test404
  • Billy-J
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Random music changes

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSo whenever I'm listening to music, my regular playlist or just not listening to anything at all, it'll just sometimes change, to some random Russian music or just a weird song....

  • Visitor
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue So whenever I'm listening to music, my regular playlist or just not listening to anything at all, it'...
  • Billy-J
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played, playlists, followers, liked songs not mine

I've just logged in and all the recently played are another user.All the playlists are different (mine are still there but there are 10 other playlists of someone elses)I am now following 73 random artists compared to a few of my friends previously. ...

  • Visitor
  • I've just logged in and all the recently played are another user. All the playlists are different (mine are still there but there are 10 other playlists of someone elses) I am now following 73 rand...
  • Elena
  • Moderator
  • 1596 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 1596 Views
  • 3 replies
  • 1 likes

How do I find the username (random letters/numbers) not my display name of my account?

PlanPremiumCountryUnited StatesDeviceAndroidMy Question or IssueI'm trying to let my younger brother use my Spotify premium account on his cellphone and I've given him my email and password already but it doesn't seem to work for him. Every time he t...

  • Regular
  • Plan Premium Country United States Device Android My Question or Issue I'm trying to let my younger brother use my Spotify premium account on his cellphone and I've given him my email and pass...
  • Maxim
  • Spotify Star
  • 505 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 505 Views
  • 1 replies
  • 1 likes

He cambiado de email principal en facebook pero no cambia en mi cuenta de spotify

PlanFreeCountrySpainDevice Operating SystemWindows 10 My Question or IssueHace unos días cambíe el email principal de facebook a uno que uso con más frecuencia. Pensaba que el email se cambiaría automáticamente en spotify también pero no lo ha hecho ...

  • Casual Listener
  • Plan Free Country Spain Device   Operating System Windows 10   My Question or Issue Hace unos días cambíe el email principal de facebook a uno que uso con más frecuencia. Pensaba ...
  • Billy-J
  • Spotify Star
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 385 Views
  • 1 replies
  • 0 likes

I can't to listen to my music !!

Hi I'm from Egypt I can't to listen to my country songs This songs is by Egyptian singer And I can't to listen it why ?  

Screenshot_20201206-144740.png Screenshot_20201206-144735.png
  • Regular
  • Hi  I'm from Egypt  I can't to listen to my country songs  This songs is by Egyptian singer  And I can't to listen it why ?    
  • MustafaSayed811
  • Regular
  • 699 Views
  • 4 replies
  • 0 likes
  • 699 Views
  • 4 replies
  • 0 likes

Solved!! Discover weekly not updating

PlanPremiumCountryTurkeyDeviceAll devices (iPhone XR, Desktop PC, Macbook Air late 2013)Operating System(iOS 14.2, Windows 10,MACOS) My Question or IssueThe reason I left spotify in 2017 was this issue. I decided to join back and the issue still is t...

  • Casual Listener
  • Plan Premium Country Turkey Device All devices (iPhone XR, Desktop PC, Macbook Air late 2013) Operating System (iOS 14.2, Windows 10,MACOS)   My Question or Issue The reason I left spo...
  • OneByBoo
  • Roadie
  • 440 Views
  • 3 replies
  • 0 likes
  • Premium
  • 440 Views
  • 3 replies
  • 0 likes

Cuenta de facebook

Si ya inicie sesion con una cuenta de facebook que no deseaba, como hago para qe cuando vuelva a intentar iniciar sesion, no se vuelva a iniciar con esa cuenta?

  • Visitor
  • Si ya inicie sesion con una cuenta de facebook que no deseaba, como hago para qe cuando vuelva a intentar iniciar sesion, no se vuelva a iniciar con esa cuenta?
  • OneByBoo
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Wifi connection issue

PlanPremiumCountrySwedenOperating SystemWindows 10 Using my WiFi, I can't get Spotify to work on my phone, on desktop, or even enter the Spotify website on phone or computer. It just says I'm offline or that it can't connect to the server (on mobile ...

  • Visitor
  • Plan Premium Country Sweden Operating System Windows 10   Using my WiFi, I can't get Spotify to work on my phone, on desktop, or even enter the Spotify website on phone or computer. It ju...
  • OneByBoo
  • Roadie
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 493 Views
  • 1 replies
  • 0 likes

Invite opening on the wrong account?

PlanFree/PremiumCountryAUSTRALIA My Question or IssueTrying to add my sister to my family account using her new email and when i go to accept the invite, it has the old email she used. Cant get rid of it.

  • Newbie
  • Plan Free/Premium Country AUSTRALIA     My Question or Issue Trying to add my sister to my family account using her new email and when i go to accept the invite, it has the old email...
  • Billy-J
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 319 Views
  • 1 replies
  • 0 likes

how long will Wrapped be available for?

does anyone know for how long the Wrapped 2020 will be available for? i don't mean the playlist - but the actual slideshow thing.thanks!

  • Roadie
  • does anyone know for how long the Wrapped 2020 will be available for? i don't mean the playlist - but the actual slideshow thing. thanks!
  • Billy-J
  • Spotify Star
  • 2995 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2995 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change language on account

When I created my Spotify account I was connected to a VPN in the Netherlands. Now every time I log into my account everything is in Dutch and the emails I receive from Spotify are in Dutch. I don't speak Dutch so I have to change it every time I log...

  • Casual Listener
  • When I created my Spotify account I was connected to a VPN in the Netherlands. Now every time I log into my account everything is in Dutch and the emails I receive from Spotify are in Dutch. I don't ...
  • Alex
  • Spotify Legend
  • 2583 Views
  • 6 replies
  • 0 likes
  • Account
  • 2583 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Account's username

PlanFreeCountryItalyDevicePcOperating SystemWindows 10 My Question or IssueHello, I have a question. Why, when I access spotify from the browser, does it tell me that I have a strange username full of letters and numbers? My username should actually ...

  • Visitor
  • Plan Free Country Italy Device Pc Operating System Windows 10   My Question or Issue Hello, I have a question. Why, when I access spotify from the browser, does it tell me that I have ...
  • Elena
  • Moderator
  • 948 Views
  • 8 replies
  • 0 likes
  • Account
    Free
  • 948 Views
  • 8 replies
  • 0 likes

Solved!! Other people are using my account

PlanPremiumCanadaMy Question or IssueHi everyone!I’ve been having some issues with my account for the past month. Random songs and playlists are being added to my library and are re-added after I remove them. When I’m connected to wifi and am playing...

  • Casual Listener
  • Plan Premium Canada My Question or Issue Hi everyone!I’ve been having some issues with my account for the past month. Random songs and playlists are being added to my library and are re-added aft...
  • hellogotohell
  • Casual Listener
  • 579 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 579 Views
  • 2 replies
  • 0 likes

Superuser Contribution problem Signing up to 3month trial ?

It looks like you've taken trial before, ------- but you can still get premium.click this but go to same area as before.But have not signed up to premium before ever. what happens now?

  • Casual Listener
  • It looks like you've taken trial before, ------- but you can still get premium. click this but go to same area as before. But have not signed up to premium before ever.  what happens now?
  • Mario
  • Spotify Legend
  • 708 Views
  • 5 replies
  • 0 likes
  • Free
    Subscription
  • 708 Views
  • 5 replies
  • 0 likes

Samsung 6 month trial

PlanFreeCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Galaxy s20 fe Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueI have a Samsung 6 month trial subscription and would like to add my wife to...

  • Visitor
  • Plan Free Country USA  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Galaxy s20 fe  Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android  My Que...
  • Billy-J
  • Spotify Star
  • 393 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 393 Views
  • 2 replies
  • 0 likes