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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

82920 Views

29 replies

0 likes

  • 82920 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103741 Views

10 replies

3 likes

Account
Login
  • 103741 Views
  • 10 replies
  • 3 likes

Can playlists transfer when changing from an individual to family account

My daughter has an individual account. We want to end her individual account and create a family account instead for 3 members. Can she transfer her playlists to the family account ? If yes how do we do this?

Visitor

My daughter has an individual account. We want to end her individual account and create a family account instead for 3 members. Can she transfer her playlists to the family account ? If yes how do...

Maxim

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Usernames

I have a family plan with multiple users. My partner wants to start his own account completely. However he can’t sign up right now, as he is currently using his email that’s still under my master account. I would like to go down to just 1 user. If I ...

Visitor

I have a family plan with multiple users. My partner wants to start his own account completely. However he can’t sign up right now, as he is currently using his email that’s still under my master acc...

Maxim

Spotify Star

304 Views

1 replies

0 likes

Other
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?

Newbie

Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?

osornios

Spotify Star

1008 Views

7 replies

0 likes

Subscription
  • 1008 Views
  • 7 replies
  • 0 likes

Superuser Contribution Comment inscrire un mineur de 13 ans en France ?

Au moment de l'inscription, lors de la saisie de la date de naissance on m'indique que l'âge ne correspond pas aux conditions générales

Newbie

Au moment de l'inscription, lors de la saisie de la date de naissance on m'indique que l'âge ne correspond pas aux conditions générales

Elena

Moderator

1650 Views

1 replies

0 likes

  • 1650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot email address associated with premium account. Still being

Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new premium account, but need to figure out the old acco...

Visitor

Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new p...

Elena

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot update my credit card details

PlanPremium Operating SystemNot related with OS My Question or Issue Hello, Due to a change in my credit card information, I need to be able to update my payment details, but there is no update button under my plan. The screenshot I provided is in Tu...

Casual Listener

Plan Premium   Operating System Not related with OS   My Question or Issue   Hello,   Due to a change in my credit card information, I need to be able to update my payme...

Yordan

Moderator

1149 Views

4 replies

0 likes

Account
  • 1149 Views
  • 4 replies
  • 0 likes

Someone else's email address is in my account

Someone has hacked mg account and replaced my email address

Visitor

Someone has hacked mg account and replaced my email address

Maxim

Spotify Star

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Family setup getting stuck in address

PlanFamily Premium (One time payment) CountryIndia DeviceiPhone, Laptop, iPad Operating SystemiOS 15.4, iPadOS 15.x, Windows 10 My Question or Issue Hello Team, I have been on the premium plan for last 2 years and decided to upgrade to Family plan. A...

Casual Listener

Plan Family Premium (One time payment)   Country India   Device iPhone, Laptop, iPad   Operating System iOS 15.4, iPadOS 15.x, Windows 10   My Question or Issue &nbsp...

skunknown

Casual Listener

1607 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1607 Views
  • 4 replies
  • 0 likes

Superuser Contribution CANT LOGIN USING GOOGLE

When I first made my account I didn't create a password I simply used my Google account and it automatically link now I think they did an update and I cannot get back into my account I want to avoid starting all over what should I do thanks in advanc...

Newbie

When I first made my account I didn't create a password I simply used my Google account and it automatically link now I think they did an update and I cannot get back into my account I want to avoid ...

AndresM

Moderator

10993 Views

9 replies

2 likes

  • 10993 Views
  • 9 replies
  • 2 likes

Superuser Contribution Password change

I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my spotify?

Casual Listener

I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my s...

Alex

Spotify Legend

558 Views

2 replies

0 likes

Account
Login
Security
  • 558 Views
  • 2 replies
  • 0 likes

Superuser Contribution New billing address

PlanPremiumCountry DeviceiPhone 13 pro maxOperating System(iOS 10) My Question or IssueWhen I try to upgrade my account to premium, I am prompted to enter my billing address to enter my card info. When I enter my new billing address, Spotify will not...

Visitor

Plan Premium Country   Device iPhone 13 pro max Operating System (iOS 10)   My Question or Issue When I try to upgrade my account to premium, I am prompted to enter my billing add...

AndresM

Moderator

778 Views

1 replies

0 likes

Account
  • 778 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had my spotify connected to my school mail, but i cant get in

I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices

Visitor

I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices

Elena

Moderator

425 Views

1 replies

1 likes

  • 425 Views
  • 1 replies
  • 1 likes

Superuser Contribution Je ne reçois pas votre mail pour que je puisse changer mon mot de passe

Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialiser mais vous devez m'envoyer un mail que je n'ai jam...

Visitor

Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialise...

Elena

Moderator

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

Superuser Contribution Я не могу зайти в аккаунт чтобы поменять страну

Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .

Visitor

Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .

Alex

Spotify Legend

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I notice on my account you all took out two payments why is that ????

Visitor

I notice on my account you all took out two payments why is that ????

Mario

Spotify Legend

563 Views

1 replies

0 likes

Premium
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change duo billing details

I am the plan manager and I can see no way to change the billing details

Casual Listener

I am the plan manager and I can see no way to change the billing details

Jeremy

Spotify Legend

347 Views

2 replies

0 likes

  • 347 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't log in with email + password

If I try to log in with my email + password the app tells me I didn't use the correct email or password.When I reset my password in a new password the app still tells me it's wrong (error code 3) What to do?

Newbie

If I try to log in with my email + password the app tells me I didn't use the correct email or password. When I reset my password in a new password the app still tells me it's wrong (error code 3)&n...

Jeremy

Spotify Legend

10797 Views

5 replies

1 likes

  • 10797 Views
  • 5 replies
  • 1 likes

how does the second person listen to the account? t

How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts

Visitor

How does the plan member listen to the account at the same time as the plan manager in premium duo? I don't know how to separate the two accounts

Maxim

Spotify Star

2383 Views

1 replies

0 likes

  • 2383 Views
  • 1 replies
  • 0 likes