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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396414 Views
  • 943 replies
  • 107 likes
  • Account
  • 396414 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170514 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170514 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98843 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98843 Views
  • 68 replies
  • 10 likes

Charged extra

PlanFree/PremiumCountryUnited StatesDeviceGoogle pixel 2XLOperating SystemANDROID My Question or Issue Charged an extra $41 on top of my $9.99... any reason for this I cannot find one in my agreement?

  • Visitor
  • Plan Free/Premium Country United States Device Google pixel 2XL Operating System ANDROID   My Question or Issue   Charged an extra $41 on top of my $9.99... any reason for this I...
  • Billy-J
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 346 Views
  • 1 replies
  • 0 likes

Can't Change My Account's Email

Hi, When I go to: https://www.spotify.com/us/account/profile/ I can't update my email address. I created my account through Facebook and have since updated the email I use for my Facebook account. I also would like to change my username which right n...

  • Casual Listener
  • Hi,   When I go to:    https://www.spotify.com/us/account/profile/   I can't update my email address. I created my account through Facebook and have since updated the email ...
  • Billy-J
  • Spotify Star
  • 691 Views
  • 3 replies
  • 0 likes
  • Account
  • 691 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to login and change my password

PlanPremium on family plan Country DeviceiPhone 11Operating SystemiOS 13.6.1 My Question or IssueI went to play music on my phone today and I saw that I had been logged out of my account. Everything was completely fine yesterday and I had no problems...

  • Visitor
  •   Plan Premium on family plan  Country   Device iPhone 11 Operating System iOS 13.6.1   My Question or Issue I went to play music on my phone today and I saw that I had...
  • Ivan
  • Spotify Legend
  • 396 Views
  • 2 replies
  • 0 likes
  • 396 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't create a brand new free account

I have upgraded to a Family Plan and send my son an invitation. Immediate problem is that the link from the "invitation" email takes me to a login page. So problem one - what account do I login with? He doesn't have an account. So after digging aroun...

  • Regular
  • I have upgraded to a Family Plan and send my son an invitation. Immediate problem is that the link from the "invitation" email takes me to a login page. So problem one - what account do I login with?...
  • Mihail
  • Spotify Legend
  • 18753 Views
  • 11 replies
  • 2 likes
  • Account
  • 18753 Views
  • 11 replies
  • 2 likes

Superuser Contribution Premiumu iptal etmeme rağmen para çekmeye devam ediyor.

PlanFreeCountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid 6.1 My Question or IssueMerhabalar, spotify üyeliğimden çift ödeme alındığını yaklaşık 5-6 ay önce öğrendim sıkıntı etmedim fakat daha sonra istediğim müziklerin olmadığını görünce i...

  • Newbie
  • Plan Free Country Turkey Device Samsung Galaxy S5 Operating System Android 6.1   My Question or Issue Merhabalar, spotify üyeliğimden çift ödeme alındığını yaklaşık 5-6 ay önce öğrendi...
  • Xenia
  • Moderator
  • 1705 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot log in

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueI cannot log into my account, though I know that my login information is correct. I get a message displaying "The username or password is incorrect (Error code: auth: 2)" I've ...

  • Visitor
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue I cannot log into my account, though I know that my login information is correct. I get a messa...
  • Ivan
  • Spotify Legend
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 accounts one email adress

HiI have a problem, because I made (not on purpose) two accounts on the same email address. I didn't know it was possible. My problem is one of the account is Spotify free and the second one which I use all the time is Spotify premium. Sometimes I lo...

  • Visitor
  • Hi I have  a problem, because I made (not on purpose) two accounts on the same email address. I didn't  know it was possible. My problem is one of the account is Spotify free and the secon...
  • Alex
  • Spotify Legend
  • 692 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 692 Views
  • 3 replies
  • 0 likes

My Parent's Spotify Plays and Likes are appearing on my account

PlanMums: FreeMine: PremiumCountryEnglandDeviceMums: Huawei P9 LiteMine: Huawei Y6 2019 & Google Home MiniOperating SystemMums: UnknownMine: Android 9 My Question or IssueA week or so ago I was on the plane and noticed there were random songs in my l...

  • Visitor
  • Plan Mums: Free Mine: Premium Country England Device Mums: Huawei P9 Lite Mine: Huawei Y6 2019 & Google Home Mini Operating System Mums: Unknown Mine: Android 9   My Question or ...
  • Jose_M
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 551 Views
  • 1 replies
  • 0 likes

Van premium naar free account

Hallo! Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook bestaat mijn gebruikersnaam uit cijfers en niet uit mijn gew...

  • Visitor
  • Hallo!   Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook ...
  • OneByBoo
  • Roadie
  • 520 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
  • 520 Views
  • 1 replies
  • 0 likes

Receipt for $9.90 SGD Charge for $10 in my bank statement

Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of money if they overcharge everyone in Singapore and exp...

  • Visitor
  • Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of mon...
  • OneByBoo
  • Roadie
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

I cannot change any account data

My Spotify account was created with Facebook one about 6 maybe 7 years ago, and I decided to delete it and only thing which can do is obviously change pass in app, avatar, username. Through this years security of this gmail acc rly worries me(got not...

Screenshot_2020-08-25-04-36-08.png
  • Visitor
  • My Spotify account was created with Facebook one about 6 maybe 7 years ago, and I decided to delete it and only thing which can do is obviously change pass in app, avatar, username. Through this year...
  • OneByBoo
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium

PlanPremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 10 My Question or IssueI've been enjoying spotify premium account on the android app and had made a payment for a year. However today i had to res...

  • Casual Listener
  • Plan Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 10   My Question or Issue I've been enjoying spotify premium account on t...
  • nitishpai20
  • Casual Listener
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

Change username

Hello, i want to change my username as i just tried to register my account but got message that my email was already in use, so i restored the password because i thought forgot the account information, but it just someone used my email to sign up. Do...

  • Visitor
  • Hello, i want to change my username as i just tried to register my account but got message that my email was already in use, so i restored the password because i thought forgot the account informatio...
  • Joel-M
  • Composer
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify nickname is random numbers and letters

PlanPremium My Question or IssueHi, my Spotify username changed to random numbers and letters. I didn't do anything.I didn't wanted to change my username. Is my account hacked? How can I fix this?

  • Visitor
  • Plan Premium   My Question or Issue Hi, my Spotify username changed to random numbers and letters. I didn't do anything. I didn't wanted to change my username. Is my account hacked? How can...
  • Ivan
  • Spotify Legend
  • 465 Views
  • 2 replies
  • 0 likes
  • 465 Views
  • 2 replies
  • 0 likes

Edit Profile completely grayed out! Help!

As the title says, the edit profile portion is completely grayed out. I can't change my email, I can't change my password, I can't change my username, it's just grayed out. And no, I do not have Facebook and I do not want to link to Facebook. I just ...

  • Casual Listener
  • As the title says, the edit profile portion is completely grayed out. I can't change my email, I can't change my password, I can't change my username, it's just grayed out. And no, I do not have...
  • Jose_M
  • Spotify Star
  • 945 Views
  • 6 replies
  • 0 likes
  • Account
  • 945 Views
  • 6 replies
  • 0 likes

Account

I Changed my password and signed out of all devices but if they know my email can they use the sign in without password button?

  • Casual Listener
  • I Changed my password and signed out of all devices but if they know my email can they use the sign in without password button?    
  • Billy-J
  • Spotify Star
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 307 Views
  • 3 replies
  • 0 likes

Password change

Premium Estonia Sony Xperia Android------Hello! Hope all having a great day. The issue is I cannot access my account. It says password/username is incorrect. I try to reset my password with my current email (which I have used to get in here as well) ...

  • Casual Listener
  •     Premium   Estonia    Sony Xperia    Android ------ Hello!    Hope all having a great day.    The issue is I cannot access my a...
  • Billy-J
  • Spotify Star
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't delete my account because email doesn't work.

My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old account. I tried to delete my old account, but in or...

  • Casual Listener
  • My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old a...
  • TommyBoyx014
  • Casual Listener
  • 816 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 816 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't update creditcard details

Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this: How can I fix this? PlanFree/PremiumCountry Thanks.Joost

JLBOB_0-1598182044915.png
  • Visitor
  • Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this:  ...
  • Ivan
  • Spotify Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Collaborative album problem

I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as well as the group page? I tried to use the group name...

  • Gig Goer
  • I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as we...
  • Emilia_8
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes