Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryDenmark My Question or IssueI have changed my email on Facebook a long time ago, but my Spotify still hasn't updated it?
Plan/PremiumCountry Device(Honor 9 lite)Operating System(Android) My Question or IssueUnknown phone is playing music through my account, when I switch on my device it switches back and I got no idea what to do with it.
PlanPremium familyCountryU.KDeviceiPhone 7 (daughter) samsung s10 (me)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I sent the family link to my daughter,she logged in as me by mistake,now every time I send her the ...
Plan: Family PremiumUK Device AppleMacbook ProCatalina 10.15.1 I just changed my Spotify password. I had forgotten it and I needed to log in to another computer to print out my receipts. Now Spotify has erased the details of my Family account and tel...
BackgroundSo recently i moved from my old long standing premium account to a new one as I was given a 6 month premium free voucher when I bought my new headphones. Basically the voucher only works with new accounts and not currently running premium a...
Hello, I have a big problem, i can't log in in any way on spotify. I try with facebook log in and say to try later or with email adress. I go to mail log in and i can't log in because say im offline or somthing like that, i dont know what to do...
PremiumUSA Every time I try to upload a different profile picture on the spotify desktop app, it will change but when I reopen the profile page or my profile picture on the mobile app its still the old photo.My spotify is not connected to a Facebook,...
So, I am from Norway and have been a free user, but when I moved to California for some time Spotify detected that and told me to change my country in the account settings. I did that, and I also subscribed to the premium version. Now that I'm home i...
PlanPremiumCountryHUDevice(iPhone 5s, Macbook late 2013, Windows PC) My Question or Issue Hi, I noticed my account was compromised, I fixed the issue, but looked a bit further, and found the page where my credentials were publicly posted - along with...
PlanPremiumCountryUK -> Austria My Question or Issue Hello, I created my Spotify account in the UK, and am subscribed to Spotify Premium Students + Headspace for £4,99 a month at the moment. Because I no longer live in the UK, I want to change the co...
I'm using the web player in Brave browser, and about every hour or so, I am inexplicably logged out of my account. PlanFreeCountryUnited States DeviceDell LaptopOperating SystemWindows 10
PlanPremiumCountryUSADevice(iPhone XR & Macbook Pro 2017)Operating System(iOS 13) My Question or IssueHi there, I was looking at my personal information online yesterday while on Spotify and I noticed that someone has changed the email associated wit...
PlanPremium Country - USA DeviceiPhone 8, HP LaptopOperating SystemiOS, Windows 10 My Question or IssueMy Recently Played Artist's tab on my profile is not updating with any artist's.I've tried toggling the feature on and off, deleting/reinstalling. ...
PlanPremiumCountryUK My Question or IssueI recently attempted to log in to spotify on my PSN account however I was not allowed as my account is already connected to one. I have never actually done this so is there any way to unlink these accounts see...
I signed out on all my devices on my account page and then changed my password. Hopefully this works. Please let me know if there is anything else I can do to make this issue go away. There is music in my “Recently Played” section that I have never l...
Someone has access to my account and has renewed a previously canceled subscription. I have changed the password to my account which is linked to facebook. I have signed out of all devices multiple times daily for a week now. Please help as i cannot ...
Hi,I signed up for the premium offer. After almost a month, I changed devices, so I uninstalled the app in the first device. But when I logged into the new device I was surprised that my account is no longer premium. I thought about doing a premium r...
PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10+Operating SystemWindows 10 My IssueI have created a playlist long time ago and I decided to make it collaborative so my friend can add some songs too. But since I did that the playlist is not showing o...
PlanPremiumCountryIsraelDeviceOne Plus 7 pro and windows pcOperating SystemAndroid 10, Windows 10 My Question or IssueI think that someone has access to my account. I have some weird songs on my hope page and some weird stuff that I have never played...