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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198907 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198907 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Acount gehackt

Hoi ls, help!!mijn premium account is gehackt en mijn e-mailadres is daarbij veranderd.... ik kom dus nu al ik inlog op een free account maar mijn betaling gaat gwn door ... heb al van alles geprobeerd maar krijg nergens een terugkoppeling van vanuit...

  • Casual Listener
  • Hoi ls, help!! mijn premium account is gehackt en mijn e-mailadres is daarbij veranderd.... ik kom dus nu al ik inlog op een free account maar mijn betaling gaat gwn door ... heb al van alles geprob...
  • Billy-J
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Acount hacked

Hi people help !!my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried everything but I get no feedback from spotify NL is ther...

  • Casual Listener
  • Hi people help !! my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried eve...
  • Billy-J
  • Spotify Star
  • 652 Views
  • 1 replies
  • 0 likes
  • 652 Views
  • 1 replies
  • 0 likes

Artist profile doesn't show up in searches despite being verified.

Hello,I've released my first single on Spotify three days ago through the distributor Distrokid.My Problem is that my artist profile can only be accessed through a direct link on third party websites or if I send the link directly to someone.I tried ...

  • Visitor
  • Hello, I've released my first single on Spotify three days ago through the distributor Distrokid. My Problem is that my artist profile can only be accessed  through a direct link on third part...
  • Billy-J
  • Spotify Star
  • 579 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 579 Views
  • 1 replies
  • 0 likes

Can't invite more family members

PlanPremiumCountrySwitzerlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I can't in invite additional family members; it doesn't give me the option even thou...

  • Visitor
  • Plan Premium Country Switzerland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I c...
  • Maxim
  • Spotify Star
  • 548 Views
  • 1 replies
  • 0 likes
  • Premium
  • 548 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change location to the UK

Hello everyone, I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK for a few months now so I want to change my location here (b...

  • Casual Listener
  • Hello everyone,   I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK ...
  • Ver
  • Spotify Legend
  • 1026 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1026 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot edit profile

PlanPremiumCountryUsa DeviceLG Rebel 4Operating SystemAndroid My Question or IssueCannot edit profile althrough info on Facebook is correct, which is how I lpg in to Spotify.

  • Casual Listener
  • Plan Premium Country Usa   Device LG Rebel 4 Operating System Android   My Question or Issue Cannot edit profile althrough info on Facebook is correct, which is how I lpg in to S...
  • Ver
  • Spotify Legend
  • 2350 Views
  • 6 replies
  • 0 likes
  • Account
  • 2350 Views
  • 6 replies
  • 0 likes

Superuser Contribution Turn off Suggested Podcasts

PlanPremiumCountryCanadaDevicePC, Samsung S10, Roku TV, iPhone 8Operating SystemAny My Question or IssueLately I've been getting podcasts recommended to me with Adult Content that I don't want (ie. Erotic stories). Is there a way to turn off the sugg...

  • Visitor
  • Plan Premium Country Canada Device PC, Samsung S10, Roku TV, iPhone 8 Operating System Any   My Question or Issue Lately I've been getting podcasts recommended to me with Adult Content...
  • Xenia
  • Moderator
  • 763 Views
  • 2 replies
  • 0 likes
  • Other
  • 763 Views
  • 2 replies
  • 0 likes

Solved!! Change account and transfer playlist?

Hello.I have Premium account for a while now. I login via Facebook. For some reason, Facebook added here my very old email and i dont have access to it or I cant even change email.(So i made new account (this one) to be able ask question, because i c...

  • Visitor
  • Hello. I have Premium account for a while now. I login via Facebook. For some reason, Facebook added here my very old email and i dont have access to it or I cant even change email. (So i made new ...
  • ChrisPeris
  • Casual Listener
  • 8525 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 8525 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Integration inside NetCast 4.0

Dear Support! Your platform is wonderful. But I'd love to listen to music on my TV that doesn't have Spotify application. I've tried to run Web Player, but TV's browser doesn't support itIs there any chance to integrate an application inside "Smart T...

  • Casual Listener
  • Dear Support!  Your platform is wonderful. But I'd love to listen to music on my TV that doesn't have Spotify application. I've tried to run Web Player, but TV's browser doesn't support it😢 I...
  • Mihail
  • Spotify Legend
  • 860 Views
  • 1 replies
  • 0 likes
  • Other
  • 860 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Search a User Account on Spotify

Plan Premium CountryHong Kong Device(iPhone XR, iPhone 11, iMac)Operating System(iOS 11.1) My Question or IssueI tried to look up an account called HKU MUSE (spotify:user:hxb2pscqyncmkayc21vjamzuc) but I can't find it on Spotify.

  • Newbie
  • Plan  Premium  Country Hong Kong   Device (iPhone XR, iPhone 11, iMac) Operating System (iOS 11.1)   My Question or Issue I tried to look up an account called HKU MUSE ...
  • Mihail
  • Spotify Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • Account
  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random shuffle

Hi. My spotify decides to default to shuffle. Very frustrating if you're listening to an album. Is there any way to contact spotify directly? If not is there any way to turn shuffle OFF?

  • Casual Listener
  • Hi. My spotify decides to default to shuffle. Very frustrating if you're listening to an album. Is there any way to contact spotify directly? If not is there any way to turn shuffle OFF?
  • Mihail
  • Spotify Legend
  • 4922 Views
  • 6 replies
  • 2 likes
  • Other
  • 4922 Views
  • 6 replies
  • 2 likes

Superuser Contribution Profile and Likes unavailable due to username

PlanFreeCountryUnited StatesDeviceDell Inspiron 5567Operating SystemWindows 10 My Question or IssueHello! I've posted about my username before (which got fixed), but the gist of it is that I created my Spotify account back in 2011, when special symbo...

  • Casual Listener
  • Plan Free Country United States Device Dell Inspiron 5567 Operating System Windows 10   My Question or Issue Hello! I've posted about my username before (which got fixed), but the gist...
  • Mihail
  • Spotify Legend
  • 879 Views
  • 3 replies
  • 0 likes
  • Account
  • 879 Views
  • 3 replies
  • 0 likes

Solved!! Why I'm not getting new login emails?

I'm no more getting login alert emails from spotify. I never unsubscribed to those emails but still I'm not recieving. I'd be very greatful if you take time in helping me

  • Casual Listener
  • I'm no more getting login alert emails from spotify.  I never unsubscribed to those emails but still I'm not recieving.  I'd be very greatful if you take time in helping me 🙂
  • Maxim
  • Spotify Star
  • 758 Views
  • 1 replies
  • 0 likes
  • Security
  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to move playlists and data to new account?

I've fallen into that group that signed up with Facebook and cannot for the life of me remove it from the equation. It creates many issues when logging in and sharing playlists with friends. A few years ago, they had options on exporting playlists an...

  • Visitor
  • I've fallen into that group that signed up with Facebook and cannot for the life of me remove it from the equation. It creates many issues when logging in and sharing playlists with friends.   ...
  • Ivan
  • Spotify Legend
  • 1268 Views
  • 2 replies
  • 1 likes
  • 1268 Views
  • 2 replies
  • 1 likes

Superuser Contribution I've deleted my Facebook and also transitioning all my stuff to a new email address.

Plan Premium/StudentCountry USDeviceOperating SystemMy Question or IssueI've deleted my Facebook and also transitioning all my stuff to a new email address. My account settings doesn't give an option to change my email address. How can I go about cha...

  • Casual Listener
  • Plan Premium/Student Country US Device Operating System My Question or Issue I've deleted my Facebook and also transitioning all my stuff to a new email address. My account settings do...
  • Mihail
  • Spotify Legend
  • 730 Views
  • 5 replies
  • 0 likes
  • Account
  • 730 Views
  • 5 replies
  • 0 likes

Superuser Contribution New Spotify Account - Premium Trial Not Available

PlanFree - trying to get premium trial My IssueI just signed up for a Spotify account (free). Got emails about the 3 month free premium trial. When I go in to input my payment detail it says that I have already tried premium. When I created the accou...

  • Casual Listener
  • Plan Free - trying to get premium trial   My Issue I just signed up for a Spotify account (free).  Got emails about the 3 month free premium trial.  When I go in to input my paymen...
  • CarlosE
  • Moderator
  • 1775 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1775 Views
  • 5 replies
  • 0 likes

Superuser Contribution Own Listening Activity not Updated for Friends

Hey.
A week ago my listening activity stopped being updated for my friends and completely vanished from their side bars today, although I have been listening to music via Spotify almost every day. The settings remained unchanged and the same on each ...

  • Regular
  • Hey.
 A week ago my listening activity stopped being updated for my friends and completely vanished from their side bars today, although I have been listening to music via Spotify almost every day. ...
  • Ver
  • Spotify Legend
  • 2580 Views
  • 13 replies
  • 2 likes
  • Account
    Other
  • 2580 Views
  • 13 replies
  • 2 likes

Solved!! Accidentally removed family member

Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add her to our family plan again without lose her data ...

  • Visitor
  • Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add ...
  • user-removed
  • Not applicable
  • 5346 Views
  • 1 replies
  • 0 likes
  • Account
  • 5346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows app not working properly

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueHi Community, happy 2021!I have been using Spotify on my PC without any issues. Suddenly, it doesn't play ANY music. A blue bar appears on top saying "Spotify can't play this r...

  • Regular
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Hi Community, happy 2021! I have been using Spotify on my PC without any issues. Suddenly, it ...
  • cmgpimenta
  • Regular
  • 1155 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1155 Views
  • 2 replies
  • 0 likes

Superuser Contribution JRE podcast not working in car

hi, I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work. Music and all other podcasts are fine. Is anyone else having this issue?None of the below information is required. However, the more you provide t...

  • Regular
  • hi,   I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work.  Music and all other podcasts are fine.  Is anyone else having this issue? ...
  • GorillaSWE
  • Newbie
  • 3489 Views
  • 8 replies
  • 3 likes
  • Premium
  • 3489 Views
  • 8 replies
  • 3 likes