Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi Spotify, I have an exisiting spotify free account which I wanted to link to my facebook account. My exsisitng spotify account is set up on a yahoo email address and my facebook account is linked to a gmail account. When I intall the facebook app i...
I tried mailing support yesterday but never got a reply. Is it possible for a mod to tell me how old my account is?
I'd have listened music by spotify when I was in Czech Rep and now i came back to Korea six months ago. It was not problem during the time, however, When I listened as usual, they said; spotify abroad is only use during 14days. Even i've paid as Prem...
Someone is using my account, I've changed my password but I can't get rid of them. It's really irritating what do I do?
VENHO FALAR COM A COMUNIDADE SPOTIFYQUE ESTOU PASSANDO POR UM TRANSTORNOPAGUEI O SPOTIFY PREMIUM MAS NAO LIBEROU PRA MIM E JA FAZ 3 DIAS UTEISESTAVA GOSTANDO MUITO DO SPOTIFY ESPERO QUE ALGUEM OU A COMUNIDADE DO SPOTIFY ME AJUDEMMMMMMMMMMMM
Hello,Here is my problem : most of the time I use spotify in offline mode on my mobile, and I have a lot of playlists synchronized offline. After a crash of the spotify app, or an update, or after nothing, some of my playlists get desynchronized, par...
I don't know if anyone can help me but I have been trying to figure this out for the last few months, Sometime in september, my bank put a stop payment on my accout and I wasn't "allowed" to sign in to my account because it would redirect the site an...
My Spotify keeps saying I'm abroad ? I think cause I downloaded it in Amsterdam, now I'm in England and it's not allowing me to login ...the language is in Dutch but I'm here In the uk
Hi, I have a problem with my login. I have forgotten my password to my spotify and the e-mail I used to register my spotify account does no longer exist. Up until now I have been logging in with my facebook. And since I do not remember the password a...
I tried subscribing for the student membership, everything went fine but I guess spotify can't find me as a student, and now they've taken money out of my account and my account isnt upgradedanyone know what's going on!?!
I am being charged 9.99 for Spotify Premium, which I didn't upgrade to. And also, I am listening with the free version where there is only shuffle play, not premium access at all. So I am being charged for unreceived services. How do I reverse the ch...
says wrong id. after 5 times I cant write my id then says wrong. but isnt. why???
I have had a US student account with the discount for the past 8 months, being charged $4.99 every month. Then, this month it started charging me $9.99 out of nowhere. I have since gotten my student status reapproved the same way I did before, but do...
Hello!Yesterday I upgraded to premium using the student discount, I was charged the premium fee to my debit card however, nothing has changed on my actual spotify. I have tried signing in and out, nothing changed. please help!
was charged twice this month! once on the 11th and I have a pending charge that I noticed today (the 24th). I checked my old account and it says "get premium" on the side bar, so its not that account causing the second charge. I sent an email to supp...
Es que, no sé si recordarán que en Diciembre había una promoción que decía que si compraba 1 mes de suscripción me regalaban 3 meses, y que era válido solo hasta el 31, esa promoción yo la compré el 24 de Diciembre, y tuve todo este tiempo la duda de...
Hi! I want to use spotify premium but when i want to use my credit card it says that is not possible. Why?? I dont have another credit card and i want to use premium!! Help!!!
Are you able to use a family gift card to pay for a family membership?
Hello guys. My name is oceane. I have a problem. I can't delete my free spotify account. Please help me!!