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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414867 Views
  • 965 replies
  • 108 likes
  • Account
  • 414867 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181559 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181559 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102146 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102146 Views
  • 68 replies
  • 10 likes

Switch credit card info to a new account?

If I somehow manage to delete my credit card info from my current account, will I be able to use it on a newer account? I would just delete the old one but Spotify makes you jump through a lot of hoops just to try and delete something that they shoul...

  • Newbie
  • If I somehow manage to delete my credit card info from my current account, will I be able to use it on a newer account? I would just delete the old one but Spotify makes you jump through a lot of hoo...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Disconnecting Facebook from a free account

I had a free account for Spotify through Facebook. I made a premium account and it won't let me connect to Facebook on the new one. how do I disconnect Facebook from the other account so I can connect on the new premium one that I made?

  • Newbie
  • I had a free account for Spotify through Facebook. I made a premium account and it won't let me connect to Facebook on the new one. how do I disconnect Facebook from the other account so I can connec...
  • Jason
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Doble cuenta y no puedo dar de baja

Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver a poner los datos de la tarjeta de crédito lo cual ...

  • Casual Listener
  • Hola. Que tal ? Hace meses tengo un problema con spotify. Cambie el equipo de celular y no me acordaba la cuenta ,cuando entró me aparecía que era free y no premium. Me dijieron que tenía que volver ...
  • Jason
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
    Unlimited
  • 176 Views
  • 1 replies
  • 0 likes

Premium Spotify acct through sprint

I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?

  • Newbie
  • I got my premium Spotify acct through sprint and I have another phone with T-Mobile but when I sign in on the T-Mobile for my Spotify acct is the free version,why?
  • Jason
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Premium

At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing is working I don't know what to do.

  • Newbie
  • At first I thought there was an issue with my card because there had been trouble with that card but then I got a new card today and it wasn't working. I keep trying and trying and literally nothing ...
  • Bittencourt
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 93 Views
  • 1 replies
  • 0 likes

password confusion/missing playlists

So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to add music to my playlists I'm told they don't exis...

  • Casual Listener
  • So recently I updated the Spotify app on my iPhone, and now I can't find any of my playlists under "playlists" on the phone. They're there on my Spotify on my Mac, but when I'm on my phone and try to...
  • Bittencourt
  • Spotify Star
  • 169 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 169 Views
  • 3 replies
  • 0 likes

Can't change account from US

I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada

  • Newbie
  • I am unable to change my account from US. I have never used a US account and it seems to be the only option in the dropdown? Can you please reset to Canada
  • Bittencourt
  • Spotify Star
  • 133 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Subscription
  • 133 Views
  • 1 replies
  • 1 likes

Can't log in to app

Can't log in to the app because the email I use was used to sign in with an old Facebook account.What should I do, this is so annoying

  • Casual Listener
  • Can't log in to the app because the email I use was used to sign in with an old Facebook account. What should I do, this is so annoying
  • dylanbarnes75
  • Casual Listener
  • 132 Views
  • 2 replies
  • 0 likes
  • Login
  • 132 Views
  • 2 replies
  • 0 likes

Implemented ideas and updates

Hey, everyone. I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com/t5/Implemented-Ideas/Shuffle-all-music-on-mobile-device/idi...

  • Roadie
  • Hey, everyone.   I have a question, about the application updates, in reference, to our ideas. I noticed, that someone's idea status is posted, as "implemented". (https://community.spotify.com...
  • 156 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 156 Views
  • 0 replies
  • 1 likes

Error message when I try to set password

I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a link for help. I am about to just cancel spotify all t...

  • Newbie
  • I am trying to set a device password so my spotify premium account will work without facebook. I follow the link and the email and delete it tells me there is an error without an explanation or a lin...
  • Bittencourt
  • Spotify Star
  • 317 Views
  • 4 replies
  • 0 likes
  • Premium
  • 317 Views
  • 4 replies
  • 0 likes

'protect your selfie' commercial

Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !

  • Newbie
  • Did anyone find this commercial very noisy and annoying? Please don't play noise for listeners !
  • megzfultz
  • Newbie
  • 2911 Views
  • 3 replies
  • 12 likes
  • Other
  • 2911 Views
  • 3 replies
  • 12 likes

Payed the December's 3 months premium for $99MXN offer, but today I'm no longer premium

I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity.Now, one month later, I'm a free subscriptor again.

  • Music Fan
  • I already have used a December's promotion in the 2014 and this year it showed that I could use the 3mo. for $99MXN and took the oportunity. Now, one month later, I'm a free subscriptor again. &n...
  • 330 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 330 Views
  • 0 replies
  • 0 likes

Can't play Current Track

I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(which I don't) I don't have any playlists. Yes, I am c...

  • Newbie
  • I have Spotify Premium and am running OSX El Captiain. Every time i click on a searched song, playlist, you name it it will not play. No sound. Nothing. It doesn't matter if I have local files...(whi...
  • aaronrgray
  • Newbie
  • 256 Views
  • 2 replies
  • 1 likes
  • Premium
  • 256 Views
  • 2 replies
  • 1 likes

I'm being overcharged, again.

So i signed up for the 99p deal for three months not that long ago (Just before christmas) All was well, and i thought i was getting a good deal until i received my bank statement, and i was charged £9.99 I am a student and before signing up to the 9...

  • Casual Listener
  • So i signed up for the 99p deal for three months not that long ago (Just before christmas)  All was well, and i thought i was getting a good deal until i received my bank statement, and i was c...
  • ZakDendy
  • Casual Listener
  • 150 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 150 Views
  • 2 replies
  • 0 likes

Family - can't choose plan type?

Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options. I already have premium and am logged in. Does family plan not exist in Canada yet?

  • Newbie
  • Hi - am trying to upgrade to a family plan but when I click on the "upgrade" link it takes me to a payment page to sign up for premium with no plan options.   I already have premium and am log...
  • Cylac
  • Gig Goer
  • 465 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 465 Views
  • 7 replies
  • 0 likes

My Account Hacked

Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek: Γεια χαρά. Εδώ Spotify.Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση email στο λογαριασμό σου στο Spotify άλλαξε πρόσφατα.Η προηγο...

  • Regular
  • Hi i have an account " and someone hacked my account and changed my email and password. I got the following email in Greek:   Γεια χαρά. Εδώ Spotify. Θέλαμε να σε ενημερώσουμε ότι η διεύθυνση...
  • OviiiOne
  • Community Legend
  • 210 Views
  • 3 replies
  • 0 likes
  • Account
  • 210 Views
  • 3 replies
  • 0 likes

Facebook friend

Hi Everybody, Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook Spotify application : Since there the unchecked option has juste disapeared and I can't get it back !The checkbox is juste missing... And I Can'...

2016-01-28_17h25_40.png tepo.png
  • Casual Listener
  • Hi Everybody,   Here's my problem, I have (by mistake) unchecked the "share friend option " in the facebook  Spotify application :  Since there the unchecked option has jus...
  • 216 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Other
  • 216 Views
  • 0 replies
  • 0 likes

Changing Country from US to CAN bug

When I try to change my country of residence from US to Canada, the process never succeeds. I suspect it has to do with the fact that it is automatically selecting Euros (which is not the right currency for Canada): Change payment details9.99 EUR + t...

  • Casual Listener
  • When I try to change my country of residence from US to Canada, the process never succeeds.   I suspect it has to do with the fact that it is automatically selecting Euros (which is not t...
  • OviiiOne
  • Community Legend
  • 203 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 203 Views
  • 3 replies
  • 0 likes

Contact Form Link is Broken - need email address released

I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.I could create a new account, but I only have one email address, and I am not intereste...

  • Visitor
  • I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently. I could create a new account, bu...
  • user-removed
  • Not applicable
  • 319 Views
  • 2 replies
  • 0 likes
  • Account
  • 319 Views
  • 2 replies
  • 0 likes

Premium is not working (HELP!!)

I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version

  • Visitor
  • I purchased premium threw iTunes and now when I go on Spotify it's showing they I have the free version
  • KatesHere
  • Community Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes