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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292342 Views

529 replies

34 likes

Account
Free
  • 292342 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13695 Views

6 replies

11 likes

Security
  • 13695 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541509 Views

990 replies

115 likes

Account
  • 541509 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129680 Views

74 replies

12 likes

Account
Login
Premium
  • 129680 Views
  • 74 replies
  • 12 likes

Solved!! Cant log into Spotify

Spotify wont let me log in it says an account with this email already exists

Casual Listener

Spotify wont let me log in it says an account with this email already exists 

irishbun

Casual Listener

365 Views

2 replies

0 likes

Account
Login
  • 365 Views
  • 2 replies
  • 0 likes

Can't play track - skips through all songs in playlist

My premium sub just ended and now any song in my playlist says can't play song and it just skips through them all. Songs not in my playlist seem to play fine. I've tried setting my audio devices to default and my high quality streaming is unchecked. ...

Casual Listener

My premium sub just ended and  now any song in my playlist says can't play song and it just skips through them all. Songs not in my playlist seem to play fine. I've tried setting my audio device...

305 Views

0 replies

0 likes

Free
Other
  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Something really strange happened to me this morning

Hi, i wanted to share the experience that i had this morning, that really weird me out, in hopes of getting an explanation of what could have happened.So what happened was that i opened up the spotify app in my cell phone to listen to some music, as ...

Casual Listener

Hi, i wanted to share the experience that i had this morning, that really weird me out, in hopes of getting an explanation of what could have happened. So what happened was that i opened up the sp...

beatloafer

Casual Listener

1368 Views

4 replies

0 likes

Account
Login
Other
Premium
Security
  • 1368 Views
  • 4 replies
  • 0 likes

Lost Collaborative Playlist

Hi, I've had a collaborative playlist with my girlfriend for the last 4 years, and in the last couple days it disappeared. How can I get it back? Here are the possibly relevant points I know:- It doesn't appear under Recover Playlist at spotify.com.-...

Newbie

Hi, I've had a collaborative playlist with my girlfriend for the last 4 years, and in the last couple days it disappeared. How can I get it back?   Here are the possibly relevant points I know...

640 Views

0 replies

0 likes

Account
Other
Premium
  • 640 Views
  • 0 replies
  • 0 likes

Account name just showing as a number after latest update

Hi, After the update that installed yesterday (I think....) my account name in my local spotify app now just shows my account number 1131112573 rather than my actual name, nor my profile pic (usually pulled through from FB - Some other friends that I...

Casual Listener

Hi,   After the update that installed yesterday (I think....) my account name in my local spotify app now just shows my account number 1131112573 rather than my actual name, nor my profil...

cyco

Newbie

2073 Views

4 replies

0 likes

Account
Login
Subscription
  • 2073 Views
  • 4 replies
  • 0 likes

Being Charged Twice on Same Card

Hello I have a Credit Card being charged twice for this service once on the 2nd and once on the 7th of each month. I have no idea why I only have one account attached to my FaceBook profile. I need help!

Newbie

Hello I have a Credit Card being charged twice for this service once on the 2nd and once on the 7th of each month. I have no idea why I only have one account attached to my FaceBook profile. I need h...

275 Views

0 replies

0 likes

Subscription
  • 275 Views
  • 0 replies
  • 0 likes

payment was not transfered

for some reason, Spotify could not charge my credit cart with the monthly Premium amount. Will they try again? because the credit card is working properly.. And Spotify only offers the option to alter the payment method instead of confirming the exis...

Casual Listener

for some reason, Spotify could not charge my credit cart with the monthly Premium amount. Will they try again? because the credit card is working properly.. And Spotify only offers the option to alte...

Taylor

Community Legend

177 Views

1 replies

0 likes

Account
Premium
  • 177 Views
  • 1 replies
  • 0 likes

Paid for premium but it still says free

I paid for the student premium and it is saying I'm on the free subscription

Newbie

I paid for the student premium and it is saying I'm on the free subscription

Taylor

Community Legend

153 Views

1 replies

0 likes

Premium
  • 153 Views
  • 1 replies
  • 0 likes

This track is unavailable, if you have the file on your computer you can import it

I am getting this issue again, i have tried everything postedo nt hese frums aside from one thing i cant find that was posted that helped me before, it was something to do with the network adapater settings, if anyone can help please do. I have tried...

Newbie

I am getting this issue again, i have tried everything postedo nt hese frums aside from one thing i cant find that was posted that helped me before, it was something to do with the network adapater s...

169 Views

0 replies

0 likes

Other
Premium
Subscription
  • 169 Views
  • 0 replies
  • 0 likes

Accidentally paid for premium two times

Dear Spotify Team, I have made a mistake. Today, I have subscribed to Spotify Premium Student via paypal AND redeemed my 10€ gift card. BOTH subscriptions are running side by side until february 2015. How do I cancel the gift card subscription withou...

Music Fan

Dear Spotify Team,   I have made a mistake. Today, I have subscribed to Spotify Premium Student via paypal AND redeemed my 10€ gift card. BOTH subscriptions are running side by side u...

Gloria420

Newbie

657 Views

2 replies

0 likes

Premium
Subscription
  • 657 Views
  • 2 replies
  • 0 likes

You can only use spotify abroad for 14 days

Is their an actual way to fix this error, I have my account in Canada and my phone works perfectly fine, but it will not work on the Playstation 4. I looked up this error and nothing was useful. Is there an actual way to fix this. I don't want to pay...

Newbie

Is their an actual way to fix this error, I have my account in Canada and my phone works perfectly fine, but it will not work on the Playstation 4. I looked up this error and nothing was useful. Is t...

261 Views

0 replies

0 likes

Login
Premium
  • 261 Views
  • 0 replies
  • 0 likes

Wrong name and picture associated with my account

I've never logged into my spotify account on another computer/phone, I have no facebook account myself so I have no idea how this happened. I'm not following 300+ people and this guy is adding songs to my list. -.-I've changed my password and logged ...

Newbie

I've never logged into my spotify account on another computer/phone, I have no facebook account myself so I have no idea how this happened. I'm not following 300+ people and this guy is adding songs ...

131 Views

0 replies

0 likes

Account
  • 131 Views
  • 0 replies
  • 0 likes

Changing my email, says it is taken, but clearly it is not.

At some point in the past I had spotify via facebook. Now my email is taken, and I can't recover the acct, as it says to use facebook, and after trying that spotify says no account is link to facebook. How can I free my email so that I can use it wit...

Newbie

At some point in the past I had spotify via facebook. Now my email is taken, and I can't recover the acct, as it says to use facebook, and after trying that spotify says no account is link to faceboo...

132 Views

0 replies

0 likes

Account
  • 132 Views
  • 0 replies
  • 0 likes

Buying spotify premium with paypal without credit card

Today I added some paypal dollars to my paypal account to buy spotify premium, I have enough money on the account to buy the premium subscription, but it asks me to insert a credit card... so technically speaking, adding paypal to the paying methods ...

Newbie

Today I added some paypal dollars to my paypal account to buy spotify premium, I have enough money on the account to buy the premium subscription, but it asks me to insert a credit card... so technic...

408 Views

0 replies

0 likes

Account
Premium
Subscription
  • 408 Views
  • 0 replies
  • 0 likes

I paid for premium still on free account

I see the money came out of my checking account for the premium and I'm still on the free account I have logged out and logged back on I have uninstall the app and reinstall the app and I'm still on the free account please help

Newbie

I see the money came out of my checking account for the premium and I'm still on the free account I have logged out and logged back on I have uninstall the app and reinstall the app and I'm still on ...

KatesHere

Community Legend

246 Views

1 replies

0 likes

Premium
  • 246 Views
  • 1 replies
  • 0 likes

Why did I even buy premium???

I payed for premium a week ago and the app on my phone is still on free. I've uninstalled the app multiple times, I've logged out and back in over and over. I contacted support two seperate times and the issue still isn't resolved. They just keep rep...

Newbie

I payed for premium a week ago and the app on my phone is still on free.  I've uninstalled the app multiple times, I've logged out and back in over and over.  I contacted support two sepera...

KatesHere

Community Legend

252 Views

2 replies

0 likes

Account
Premium
  • 252 Views
  • 2 replies
  • 0 likes

Facebook blocked at school. Can not login to premium

Is there was any way I could login to my premium accont that is linked to my facebook if my school has facebook blocked?thanks, anything helps!

Casual Listener

Is there was any way I could login to my premium accont that is linked to my facebook if my school has facebook blocked? thanks, anything helps!

285 Views

0 replies

0 likes

Login
Premium
  • 285 Views
  • 0 replies
  • 0 likes

Subsciption Problems

I am having issues with my spotify premium account. It is not allowing me to use any payment method in order to renew my subscription. This has been going on for some time now and I cannot find a solution.

Newbie

I am having issues with my spotify premium account. It is not allowing me to use any payment method in order to renew my subscription. This has been going on for some time now and I cannot find a sol...

xlo

Casual Listener

227 Views

1 replies

0 likes

Account
Premium
Subscription
  • 227 Views
  • 1 replies
  • 0 likes

I paid

I paid for service on my old line tried too pay on my new number it won't let me pay on new line

Visitor

I paid for service on my old line tried too pay on my new number it won't let me pay on new line

120 Views

0 replies

0 likes

Premium
  • 120 Views
  • 0 replies
  • 0 likes