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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406228 Views
  • 958 replies
  • 107 likes
  • Account
  • 406228 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175967 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175967 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

don't know my login?

I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed. The problem is I have no idea what my login information is. This account I have isn't it. I am currently logged into the android app but I see...

  • Casual Listener
  • I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed.  The problem is I have no idea what my login information is.  This account I have...
  • argoldst
  • Casual Listener
  • 689 Views
  • 2 replies
  • 0 likes
  • Account
  • 689 Views
  • 2 replies
  • 0 likes

I'm paying but I cannot access Premium.

I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify should return me the money from the months I haven't been able to us Premium spotif...

  • Visitor
  • I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify  should return me the mon...
  • OneByBoo
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
  • 415 Views
  • 1 replies
  • 0 likes

Spotify USA redeeming gift card - whose postal code?

I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I tried replacing my postal code with the PIN from the e-gi...

  • Casual Listener
  • I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I t...
  • SilenceIsG0lden
  • Casual Listener
  • 1558 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
  • 1558 Views
  • 1 replies
  • 2 likes

Accesses no verified to account

PlanFreeCountrySpainDeviceAllOperating SystemAll My Question or IssueHello, first of all thank you very much for the help you can give me.I have received several emails informing me that my account has been accessed. In one week there have been 3 of ...

  • Casual Listener
  • Plan Free Country Spain Device All Operating System All   My Question or Issue Hello, first of all thank you very much for the help you can give me. I have received several emails inf...
  • Emilia_8
  • Community Legend
  • 1050 Views
  • 7 replies
  • 1 likes
  • Account
    Security
  • 1050 Views
  • 7 replies
  • 1 likes

Family Plan

Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...

  • Casual Listener
  • Hi.  I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question.   1. Me and my wife shared our one account, which housed all of our...
  • Emilia_8
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • Account
  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account issue

So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...

  • Visitor
  • So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...
  • Ivan
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files work on pc and mobile, are greyed out on mobile and dont autoplay on mobile

Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...

  • Visitor
  • Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...
  • Ivan
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium
  • 372 Views
  • 1 replies
  • 0 likes

Administrator Password lost

Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....

  • Casual Listener
  • Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....      
  • Paytons98
  • Casual Listener
  • 479 Views
  • 4 replies
  • 0 likes
  • Account
  • 479 Views
  • 4 replies
  • 0 likes

Deleted song, possibility to restore?

PlanPremiumCountryPolandDevice(iPhone 8 plus, Macbook Pro) My Question or IssueThis week I deleted a song by accident from my songs (obviously I don't know which song it was). Are you able to restore this track? I tried to do it by myself but it's sa...

  • Visitor
  •   Plan Premium Country Poland Device (iPhone 8 plus,  Macbook Pro)     My Question or Issue This week I deleted a song by accident from my songs (obviously I don't know ...
  • Billy-J
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • Other
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta familiar y Alexa

PlanPremiumCountrySpain DeviceAlexa, Samsung and Xiaomi My Question or IssueTenemos una cuenta familiar premium y un altavoz Alexa. No tengo ningún problema en utilizar Alexa desde mi móvil, pero desde el movil de mi mujer no aparece la opción de env...

  • Visitor
  • Plan Premium Country Spain  Device Alexa, Samsung and Xiaomi  My Question or Issue Tenemos una cuenta familiar premium y un altavoz Alexa.   No tengo ningún problema en utiliz...
  • Xenia
  • Moderator
  • 15784 Views
  • 1 replies
  • 7 likes
  • Premium
  • 15784 Views
  • 1 replies
  • 7 likes

Name and Avatar not shiwng

It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine.PlanPremium CountryMalaysiaDevicePCOperating SystemWin10My Question or IssueI reinstalled windows and I installed spoti...

  • Casual Listener
  • It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine. Plan Premium  Country Malaysia Device PC Operating Syst...
  • OneByBoo
  • Roadie
  • 474 Views
  • 3 replies
  • 0 likes
  • Account
  • 474 Views
  • 3 replies
  • 0 likes

Going from individual to family plan

Hello,My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over. If I turn mine into a family plan, and then invite him and he accepts, does he then just close down his and everything is ok? ...

  • Newbie
  • Hello, My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over.  If I turn mine into a family plan, and then invite him and he acce...
  • Emilia_8
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 509 Views
  • 1 replies
  • 0 likes

Spotify Username Showing Up Wrong

PlanFreeCountryUSADeviceDesktop/iPhone 8Operating SystemWindows 10 My Question or Issuehello, so my username is depressedspacecowboy. just made a new spotify account and it says my username is vyyr9amoy74thsoaqtpe72wcc, but my actual name also shows ...

sadspacecowboy_1-1584520028047.png
  • Casual Listener
  • Plan Free Country USA Device Desktop/iPhone 8 Operating System Windows 10   My Question or Issue hello,   so my username is depressedspacecowboy. just made a new spotify account...
  • Emilia_8
  • Community Legend
  • 1361 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 1361 Views
  • 5 replies
  • 0 likes

Solved!! Did my student subscription but i'm not getting premium and it wont let me pay the $6

I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.

  • Casual Listener
  • I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.
  • chainguncharlie
  • Casual Listener
  • 473 Views
  • 2 replies
  • 0 likes
  • Account
  • 473 Views
  • 2 replies
  • 0 likes

Password reset email not sending

Hi, I am having issues resetting my password for my account. Initially, my issue was that I wasn't receiving the reset email (I checked my junk and all sub-folders). Then when I logged into the community it said my email wasn't verified, so I thought...

  • Casual Listener
  • Hi, I am having issues resetting my password for my account. Initially, my issue was that I wasn't receiving the reset email (I checked my junk and all sub-folders). Then when I logged into the commu...
  • madeleinejacobs
  • Casual Listener
  • 10478 Views
  • 6 replies
  • 0 likes
  • Login
  • 10478 Views
  • 6 replies
  • 0 likes

Reusing a old password

PlanFreeCountryUSADeviceSamsung Galaxy s9, Xbox one, and ChromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to reuse a old password If I do not use that password I will most likely have to make a new account ...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy s9, Xbox one,  and Chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to reuse a ol...
  • OneByBoo
  • Roadie
  • 2622 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 2622 Views
  • 1 replies
  • 1 likes

I can't find my username on Search

PlanPremiumCountryMéxicoDevice(iPhone 8 Plus, Windows 7)Operating System(iOS 13.3.1, Windows 7.) My Question or Issue I just created a Spotify account. And I was setting up the account. When a friend wants to search for my Spotify account by the user...

  • Visitor
  • Plan Premium Country México Device (iPhone 8 Plus, Windows 7) Operating System (iOS 13.3.1, Windows 7.)   My Question or Issue   I just created a Spotify account. And I was setti...
  • OneByBoo
  • Roadie
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
  • 378 Views
  • 1 replies
  • 0 likes

Changing to country where Spotify is unavailable

PlanFreeCountryMyanmar, MalaysiaDevice(Samsung A 51)Operating System(Windows 10) My Question or IssueHi. I moved from Malaysia (where I made my account) to Myanmar (where until now Spotify is unavailable). When I try to change my country setting in m...

  • Newbie
  • Plan Free Country Myanmar, Malaysia Device (Samsung A 51) Operating System (Windows 10)   My Question or Issue Hi. I moved from Malaysia (where I made my account) to Myanmar (where unt...
  • OneByBoo
  • Roadie
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Wrong song on my artist profile

In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have to do to apart wrong songs off my artist's catalog...

  • Music Fan
  • In last december my artist FIGA released a song and verified artist' profile. However, there was another 'FIGA' artist and songs of both artists were mixed under my artist's catalogue. What do I have...
  • OneByBoo
  • Roadie
  • 439 Views
  • 1 replies
  • 0 likes
  • Other
  • 439 Views
  • 1 replies
  • 0 likes

Somebody is paying for Spotify with my money

PlanPremium, but not by choice CountryUSA DeviceUnsureOperating SystemUnsure My Question or IssueSomeone, I suspect my sister-in-law, is paying for Spotify at $9.99/month out of mom's checking account. Obviously I don't have the ability to log into t...

  • Visitor
  •   Plan Premium, but not by choice  Country USA  Device Unsure Operating System Unsure    My Question or Issue Someone, I suspect my sister-in-law, is paying for Sp...
  • OneByBoo
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 366 Views
  • 1 replies
  • 0 likes