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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223492 Views
  • 732 replies
  • 70 likes
  • Account
  • 223492 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111986 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111986 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58864 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58864 Views
  • 61 replies
  • 8 likes

Can’t correct country. Went on vacation and when I came back it seems to show the US as my vacation.

I went on vacation and now Spotify has my home country, US, as the vacation location. I have updated my profile but I am still locked out. How can I fix this?

  • Casual Listener
  • I went on vacation and now Spotify has my home country, US, as the vacation location. I have updated my profile but I am still locked out. How can I fix this?  
  • ListenToGlobal
  • Composer
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
  • 299 Views
  • 3 replies
  • 0 likes

Solved!! Benutzer in Winwows App wechseln

Hallo,ich benutze Spotify Family mit der Windows-App auf meinem PC. Ist es möglich mehrere Benutzen in der APP anzumelden die ich dann in der App auswählen kann? Diese Funktion ist zum Beispiel von Netflix bekannt. Da wird beim Start erst gefragt, we...

  • Newbie
  • Hallo, ich benutze Spotify Family mit der Windows-App auf meinem PC.    Ist es möglich mehrere Benutzen in der APP anzumelden die ich dann in der App auswählen kann?    Diese...
  • ListenToGlobal
  • Composer
  • 2106 Views
  • 2 replies
  • 1 likes
  • Login
  • 2106 Views
  • 2 replies
  • 1 likes

Different name shown

Plan: FreeCountry: ItalyDevice: PC & Huawei P9LiteOperating System: Windows 10 & Android 7 Hi.When I registered, one of the fields to fill was:"What should we call you on Spotify", and I entered a name.Why when I access the program or the application...

  • Visitor
  • Plan: Free Country: Italy Device: PC & Huawei P9Lite Operating System: Windows 10 & Android 7   Hi. When I registered, one of the fields to fill was: "What should we call you on S...
  • ListenToGlobal
  • Composer
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 391 Views
  • 1 replies
  • 0 likes

Can't log in to facebook & i don't have an email or i can't edit my profile?

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI logged in with facebook before on my laptop but when i got my new PC, I tried to log in by clicking facebook but nothing happened. I tried to ask for help by using sp...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue I logged in with facebook before on my laptop but when i got my new PC, I tried to log in by...
  • ListenToGlobal
  • Composer
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Can't play any songs

Free/Premium:FreeCountry:Taiwan DevicePCOperating SystemWindows 7 My Question or IssueI can't play any songs , it play for 5 seconds then just stopped, and show the message " Can't play the current song "I have already reinstalled Spotify, but the pr...

  • Newbie
  • Free/Premium:Free Country:Taiwan   Device PC Operating System Windows 7   My Question or Issue I can't play any songs , it play for 5 seconds then just stopped, and show the m...
  • ListenToGlobal
  • Composer
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Delete or merge old account with new one - cant access email

Hello,I need help. I have an old account on hzl_34 (at) windowslive.com, but I cant access this email anymore and I dont remember my password for this spotify account either. I used facebook to log in. I have this new account, but since my facebook i...

  • Casual Listener
  • Hello, I need help. I have an old account on hzl_34 (at) windowslive.com , but I cant access this email anymore and I dont remember my password for this spotify account either. I used facebook to ...
  • ListenToGlobal
  • Composer
  • 605 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 605 Views
  • 3 replies
  • 0 likes

Facebook Re-Connect

Hello guys, when i sign up to spotify, i signed up with my Facebook account. Few months ago i bored with my name i search for how to change my name on spotify and they said "u can't. u signed up with facebook account." so i disconnected from my faceb...

  • Casual Listener
  • Hello guys, when i sign up to spotify, i signed up with my Facebook account. Few months ago i bored with my name i search for how to change my name on spotify and they said "u can't. u signed up with...
  • ListenToGlobal
  • Composer
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Forgot Password and Email

My Question: Hello, i recently have a probleme i forgot my Email and Password (i think) and i don't know how to look it up. And for luck I'm still loged in my phone so i can hear atlease somwhere a litle music so yeah can somone help me? LG JT (Alt) ...

  • Casual Listener
  • My Question:   Hello,   i recently have a probleme i forgot my Email and Password (i think) and i don't know how to look it up. And for luck I'm still loged in my phone so i can hear at...
  • JT_Alt
  • Casual Listener
  • 628 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 628 Views
  • 4 replies
  • 0 likes

Can’t find settings on iPhone XS Max

I went to my library and there is no gear anywhere for me to tap. I’m trying to sign out

  • Newbie
  • I went to my library and there is no gear anywhere for me to tap. I’m trying to sign out
  • Loxer
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Desktop shows numbers instead of facebook username&profile picture

Hi, I use Spotify Free on win10 desktop ONLY. I don't use it on mobile.I login with Facebook.From some time now, my (facebook) username and (facebook) profile picture disappeared and now I can see only numbers and no profile picture.So, I tried the t...

  • Regular
  • Hi, I use Spotify Free on win10 desktop ONLY. I don't use it on mobile. I login with Facebook. From some time now, my (facebook) username and (facebook) profile picture disappeared and now I can se...
  • kejt_
  • Community Legend
  • 452 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 452 Views
  • 3 replies
  • 0 likes

Cobrança de R$10 reais após troca de cartão

Mudei a forma de pagamento (cartão de debito para crédito) e me foi cobrado uma taxa no valor de R$10,00 reais. Realizei o pagamento sem ter muita noção do motivo pela cobrança. Estava dando uma lida em alguns tópicos na comunidade e vi várias pessoa...

2E40D737-66D4-46C1-A7EE-29BA3EDB1D91.jpeg
  • Newbie
  • Mudei a forma de pagamento (cartão de debito para crédito) e me foi cobrado uma taxa no valor de R$10,00 reais. Realizei o pagamento sem ter muita noção do motivo pela cobrança. Estava dando uma lida...
  • Bittencourt
  • Spotify Star
  • 477 Views
  • 2 replies
  • 0 likes
  • Account
  • 477 Views
  • 2 replies
  • 0 likes

My premium account has been taken over

PlanPremiumCountryUKDeviceSamsung GalaxyOperating SystemUnknown My Question or IssueI have a premium spotify account that was hacked, the individual logged me out of all my devices then changed the asscoiated email with the account so I cant log back...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy Operating System Unknown    My Question or Issue I have a premium spotify account that was hacked, the individual logged me out of al...
  • Markbizz
  • Gig Goer
  • 1177 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1177 Views
  • 4 replies
  • 0 likes

Someone else is using my account

Hi, Have a strange situation, Someone else currently is playing songs on my account, if running through Alexa my music will pause and be replaced by whatever he/she is listening to and randomly on my phone it will start showing what they are playing ...

  • Casual Listener
  • Hi,   Have a strange situation,    Someone else currently is playing songs on my account, if running through Alexa my music will pause and be replaced by whatever he/she is listeni...
  • Markbizz
  • Gig Goer
  • 394 Views
  • 3 replies
  • 0 likes
  • Account
  • 394 Views
  • 3 replies
  • 0 likes

Security concerns with spotify connect

I have read https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 but unfortunately cannot reply there. I had a guest connected to my receiver via spotify connect. He is still able to co...

  • Newbie
  • I have read https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 but unfortunately cannot reply there.   I had a guest con...
  • Ethan_Moore004
  • Composer
  • 193 Views
  • 1 replies
  • 0 likes
  • Security
  • 193 Views
  • 1 replies
  • 0 likes

My account has been replaced

Hello, I had a free Facebook account with all my playslits, my musics on My Phone in France. Today I could not connect with my Facebook account so I created a new account and I logged in with Facebook on this one. I then saw that I no longer had my a...

  • Casual Listener
  • Hello, I had a free Facebook account with all my playslits, my musics on My Phone in France. Today I could not connect with my Facebook account so I created a new account and I logged in with Faceboo...
  • NoeGogo
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 177 Views
  • 2 replies
  • 0 likes

Web Player won't work

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueSo basically web player doesn't work at all. I try to log in with facebook and it just takes me to a page that states ''An error occurred Something went wrong. Try reloading the page....

  • Newbie
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue So basically web player doesn't work at all. I try to log in with facebook and it just takes me to a page that ...
  • Billy-J
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Invasão de conta

Bom, tem dois dias que alguém tem acessado minha conta, eh um usuário gringo, eu já troquei de senha e continua acessando, ele excluiu TODAS minhas playlist e o Spotify tem uma inacessível plataforma de ajuda para casos como este. e agora?

  • Newbie
  • Bom, tem dois dias que alguém tem acessado minha conta, eh um usuário gringo, eu já troquei de senha e continua acessando, ele excluiu TODAS minhas playlist e o Spotify tem uma inacessível plataforma...
  • Luan
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • Security
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Problem with a Sonos sound system

Hi people, i got a quit annoying problem.I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my discoveries. I tried to reset all the devices i was logg...

  • Casual Listener
  • Hi people, i got a quit annoying problem. I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my dis...
  • Jeanbaleyun
  • Casual Listener
  • 3311 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 3311 Views
  • 2 replies
  • 0 likes

I have access to someone else's account

Spoiler (Highlight to read)Reset the wrong accountReset the wrong accountMy Question or IssueSo I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email that wa...

  • Casual Listener
  • Reset the wrong account My Question or Issue So I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email th...
  • unimpresseduser
  • Casual Listener
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
  • 364 Views
  • 1 replies
  • 0 likes

Media keys

PlanPremiumCountryGermany Operating System( Windows 10) My Question or IssueHello,Recently i had a lot of issues with my media keys. They are working, but what annoys me that they prioritize youtube or any other chrome tab before spotify. So I have t...

  • Newbie
  • Plan Premium Country Germany   Operating System ( Windows 10)   My Question or Issue Hello, Recently i had a lot of issues with my media keys. They are working, but what annoys me...
  • Jᴀᴄᴋ
  • Roadie
  • 1330 Views
  • 2 replies
  • 0 likes
  • Account
  • 1330 Views
  • 2 replies
  • 0 likes