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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405837 Views
  • 958 replies
  • 107 likes
  • Account
  • 405837 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175564 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175564 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99963 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99963 Views
  • 68 replies
  • 10 likes

Location and streaming

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I was traveling out of the country a while back and used Spotify while overseas. My account i...

  • Visitor
  • Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello I was travel...
  • OneByBoo
  • Roadie
  • 2334 Views
  • 1 replies
  • 0 likes
  • Account
  • 2334 Views
  • 1 replies
  • 0 likes

Account hacked and email unavailable

PlanStudent PremiumCountryUK Device(iPhone 7) My Question or IssueI had been logged out from my phone and noticed the last played song was something I had never played or seen before. I am now unable to login on any other devices as my password was a...

  • Visitor
  • Plan Student Premium Country UK   Device (iPhone 7)   My Question or Issue I had been logged out from my phone and noticed the last played song was something I had never played or ...
  • OneByBoo
  • Roadie
  • 654 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 654 Views
  • 1 replies
  • 0 likes

Solved!! Je ne reçois pas l'email de réinitialisation du password

PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueBonjourJ'ai 2 comptes Spotify1 PREMIUM (mail *snip*)1 free (mail *snip*)Je reçois bien le mail de réinitialisation du password pour le compte free (via provider gmail)...

  • Casual Listener
  • Plan Premium Country France Device iPhone 8 Operating System iOS 13.3   My Question or Issue Bonjour J'ai 2 comptes Spotify 1 PREMIUM (mail *snip*) 1 free (mail *snip*) Je reçois b...
  • Luan
  • Spotify Star
  • 3219 Views
  • 5 replies
  • 0 likes
  • Account
  • 3219 Views
  • 5 replies
  • 0 likes

Premium is not working

PlanFree/PremiumCountryNetherlandsDevice(iPhone 8, Imac My Question or IssueHello, I ordered Spotify premium, with one month free.However, Premium doesn't work. My account also say that I'm a free member. But there's a invoice in my account of €0,-

  • Casual Listener
  • Plan Free/Premium Country Netherlands Device (iPhone 8, Imac     My Question or Issue Hello,   I ordered Spotify premium, with one month free. However, Premium doesn't work...
  • OneByBoo
  • Roadie
  • 572 Views
  • 3 replies
  • 0 likes
  • Premium
  • 572 Views
  • 3 replies
  • 0 likes

My payment method does not work

PlanPremium StudentCountryUSDevice(iPhone 11Operating System(iOS 10 My Question or IssueMy card information is all correct, but I think there is an issue with the vendors needing to update certain things. My card is from the US; however it says that’...

  • Visitor
  • Plan Premium Student Country US Device (iPhone 11 Operating System (iOS 10   My Question or Issue My card information is all correct, but I think there is an issue with the vendors ne...
  • OneByBoo
  • Roadie
  • 671 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 671 Views
  • 1 replies
  • 0 likes

I keep getting hacked

Hi, yesterday, March 20th, I received three emails about Russians logging on my account. I changed my password after the first time and clicked on the button to log off on every device. I could not do the same for the other two emails as it happened ...

  • Newbie
  • Hi,   yesterday, March 20th, I received three emails about Russians logging on my account. I changed my password after the first time and clicked on the button to log off on every device. I co...
  • OneByBoo
  • Roadie
  • 721 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 721 Views
  • 1 replies
  • 0 likes

Keep getting hacked

My account is constantly used by someone other than myself. When I am playing music, it will stop and play something different from a computer other than my own. It constantly interrupts my listening and the problem is not resolved when I change my p...

  • Newbie
  • My account is constantly used by someone other than myself. When I am playing music, it will stop and play something different from a computer other than my own. It constantly interrupts my listening...
  • OneByBoo
  • Roadie
  • 582 Views
  • 1 replies
  • 0 likes
  • Account
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo puedo escuchar la misma música en dos perfiles simultáneamente?

Hola! Me gustaría saber si existe alguna forma de escuchar la misma música simultáneamente en dos lugares o dispositivos distintos, ya sea con el mismo perfil, con dos perfiles distintos del mismo plan familiar o con dos perfiles totalmente independi...

  • Casual Listener
  • Hola! Me gustaría saber si existe alguna forma de escuchar la misma música simultáneamente en dos lugares o dispositivos distintos, ya sea con el mismo perfil, con dos perfiles distintos del mismo pl...
  • Peter
  • Spotify Legend
  • 1213 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 1213 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect Autoplays Wrong Device

PlanPremiumCountry USDeviceiPhone, iMac, Bose My Question or IssueI leave a phone connected in my car specifically to stream music while I drive. When I start my car, the bluetooth connects to the phone and it begins to play where I left Spotify the ...

  • Newbie
  • Plan Premium Country  US Device iPhone, iMac, Bose     My Question or Issue I leave a phone connected in my car specifically to stream music while I drive.  When I start ...
  • Peter
  • Spotify Legend
  • 2577 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 2577 Views
  • 3 replies
  • 0 likes

[Subscription] can't change email

The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the account linked to that email but it still says that ...

  • Visitor
  • The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the a...
  • Luan
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me aparecen playlists que no son mías

PlanFreeCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueHola.No uso mucho Spotify, aunque se mantiene abierto junto con el PC, pero de un tiempo a esta parte cada vez que lo uso observo que se han añadido playlists que yo no he cre...

  • Casual Listener
  • Plan Free Country Spain Device PC Operating System Windows 10   My Question or Issue Hola. No uso mucho Spotify, aunque se mantiene abierto junto con el PC, pero de un tiempo a esta p...
  • txokok
  • Casual Listener
  • 985 Views
  • 4 replies
  • 0 likes
  • Account
  • 985 Views
  • 4 replies
  • 0 likes

Need to change my original account's email address and password

PlanPremiumCountryUS DeviceGalaxy S8Operating SystemAndroid Pie My Question or IssueMy original premium account is linked to my student email account. My student email expired a while ago. I forgot to change the email address while I still had access...

  • Visitor
  •   Plan Premium Country US   Device Galaxy S8 Operating System Android Pie   My Question or Issue My original premium account is linked to my student email account. My stude...
  • Maxim
  • Spotify Star
  • 569 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 569 Views
  • 1 replies
  • 0 likes

don't know my login?

I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed. The problem is I have no idea what my login information is. This account I have isn't it. I am currently logged into the android app but I see...

  • Casual Listener
  • I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed.  The problem is I have no idea what my login information is.  This account I have...
  • argoldst
  • Casual Listener
  • 689 Views
  • 2 replies
  • 0 likes
  • Account
  • 689 Views
  • 2 replies
  • 0 likes

I'm paying but I cannot access Premium.

I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify should return me the money from the months I haven't been able to us Premium spotif...

  • Visitor
  • I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify  should return me the mon...
  • OneByBoo
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
  • 415 Views
  • 1 replies
  • 0 likes

Spotify USA redeeming gift card - whose postal code?

I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I tried replacing my postal code with the PIN from the e-gi...

  • Casual Listener
  • I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I t...
  • SilenceIsG0lden
  • Casual Listener
  • 1558 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
  • 1558 Views
  • 1 replies
  • 2 likes

Accesses no verified to account

PlanFreeCountrySpainDeviceAllOperating SystemAll My Question or IssueHello, first of all thank you very much for the help you can give me.I have received several emails informing me that my account has been accessed. In one week there have been 3 of ...

  • Casual Listener
  • Plan Free Country Spain Device All Operating System All   My Question or Issue Hello, first of all thank you very much for the help you can give me. I have received several emails inf...
  • Emilia_8
  • Community Legend
  • 1048 Views
  • 7 replies
  • 1 likes
  • Account
    Security
  • 1048 Views
  • 7 replies
  • 1 likes

Family Plan

Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...

  • Casual Listener
  • Hi.  I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question.   1. Me and my wife shared our one account, which housed all of our...
  • Emilia_8
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • Account
  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account issue

So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...

  • Visitor
  • So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...
  • Ivan
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files work on pc and mobile, are greyed out on mobile and dont autoplay on mobile

Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...

  • Visitor
  • Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...
  • Ivan
  • Spotify Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • Premium
  • 371 Views
  • 1 replies
  • 0 likes

Administrator Password lost

Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....

  • Casual Listener
  • Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....      
  • Paytons98
  • Casual Listener
  • 479 Views
  • 4 replies
  • 0 likes
  • Account
  • 479 Views
  • 4 replies
  • 0 likes