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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553792 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131186 Views
74 replies
12 likes
Tengo plan familia, y desde hace mucho uso premiun, y ahora me dice que la tarjeta con la que pago no funciona, y e registrado 5 tarjetas de credito Visa/MasterCard y NADA, dice que hubo un error.. que paso?? ayuda por favor
Tengo plan familia, y desde hace mucho uso premiun, y ahora me dice que la tarjeta con la que pago no funciona, y e registrado 5 tarjetas de credito Visa/MasterCard y NADA, dice que hubo un error.. q...
Moderator
2048 Views
7 replies
0 likes
I am getting Ads in other languages which I do not know or use.It's losing the purpose of advertisement.Can you add a level of filtering based on the song language we hear. For example, I hear songs mostly in English, Tamil and Spanish but I hear ads...
I am getting Ads in other languages which I do not know or use. It's losing the purpose of advertisement. Can you add a level of filtering based on the song language we hear. For example, I ...
Spotify Star
598 Views
1 replies
0 likes
Hello everyone, I've created a new account recently. When i search for it on search bar, it doesn't appear. I've tried with 2 different accounts, on mozilla, chrome and app. I've made a test playlist, it also doesn't appear on search bar. Search bar ...
Hello everyone, I've created a new account recently. When i search for it on search bar, it doesn't appear. I've tried with 2 different accounts, on mozilla, chrome and app. I've made ...
Spotify Star
535 Views
1 replies
0 likes
I am a new user in the platform and I've been having some trouble understanding how does it work, my question is: how do y'all get the title next to your name? I've seen some like "rookie" or "casual listener"
I am a new user in the platform and I've been having some trouble understanding how does it work, my question is: how do y'all get the title next to your name? I've seen some like "rookie" or "c...
Spotify Star
532 Views
1 replies
0 likes
First, I want to tell you how it probably started. My assumptions: this happened after, after I complained about the presence of two tracks of other artists in my profile, the tracks seemed to have been removed, but I do not remember in which date, I...
First, I want to tell you how it probably started. My assumptions: this happened after, after I complained about the presence of two tracks of other artists in my profile, the tracks seemed ...
Spotify Star
727 Views
1 replies
0 likes
I was happy with Spotify until I upgraded to the premium package. As soon as I did that the site deleted ALL my saved music, over 750 songs from back in the day till now. I was so **bleep** words can't explain. Instead of trying to re-download all th...
I was happy with Spotify until I upgraded to the premium package. As soon as I did that the site deleted ALL my saved music, over 750 songs from back in the day till now. I was so **bleep...
Spotify Legend
451 Views
2 replies
0 likes
I can't cancel Premium from the App and I can't connect online to my App account.
I can't cancel Premium from the App and I can't connect online to my App account.
Moderator
400 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceRedmi 6Operating SystemAndroid 8.1.0 My Question or Issue I am trying to change my initial profile name using the following methodhttps://support.spotify.com/in/article/change-my-username/ But my profile name is not appearin...
Plan Free Country India Device Redmi 6 Operating System Android 8.1.0 My Question or Issue I am trying to change my initial profile name using the following method https://s...
Spotify Legend
808 Views
4 replies
1 likes
PlanPremiumCountryUnited StatesDeviceOnePlus 6 and Windows PCOperating SystemAndroid v10, Windows 10 My Question or IssueI have several friends who use Spotify only occasionally, and it seems as though if they haven't used Spotify in maybe a month or...
Plan Premium Country United States Device OnePlus 6 and Windows PC Operating System Android v10, Windows 10 My Question or Issue I have several friends who use Spotify only occasiona...
Casual Listener
817 Views
2 replies
0 likes
PlanPremiumCountry DeviceiPhone and laptopOperating SystemIOS 14.1 and windows 10 My Question or Issuewhen I try to open my list of friends that I'm following, an error occurs. On my phone it says "something went wrong. Have another go?" while on my ...
Plan Premium Country Device iPhone and laptop Operating System IOS 14.1 and windows 10 My Question or Issue when I try to open my list of friends that I'm following, an error ...
Spotify Legend
395 Views
1 replies
0 likes
hey guys' i had a spotify premium account (that i bought with a year token 3 months ago) and now the app wont let me in and when they send me a link to recover its written that the link is expired (eve though i enter the link right away)how can i get...
hey guys' i had a spotify premium account (that i bought with a year token 3 months ago) and now the app wont let me in and when they send me a link to recover its written that the link is expi...
Spotify Star
406 Views
1 replies
0 likes
I clicked help, it took me to all the help threads but I can't start a post. Other than here for some reason. The problem I am having is that I have an artist I am following "Leo" and he does heavy metal covers of songs. But I am constantly getting (...
I clicked help, it took me to all the help threads but I can't start a post. Other than here for some reason. The problem I am having is that I have an artist I am following "Leo...
Spotify Legend
408 Views
1 replies
0 likes
Hi, after logging in, I would like to enter My Account menu to look at invoices, maybe change to Duo etc. But I keep getting the Unexpected Error page. Any guidance? B.
Hi, after logging in, I would like to enter My Account menu to look at invoices, maybe change to Duo etc. But I keep getting the Unexpected Error page. Any guidance? B.
Casual Listener
668 Views
2 replies
0 likes
PlanFreeCountryUnited StatesDeviceI use a Samsung Galaxy 10s and my PC (Mostly my PC)Operating SystemAndroid and Windows 10 My Question or IssueI think my account has been either hacked or tampered with Mainly because my name has been changed and on ...
Plan Free Country United States Device I use a Samsung Galaxy 10s and my PC (Mostly my PC) Operating System Android and Windows 10 My Question or Issue I think my account has...
Spotify Star
700 Views
3 replies
0 likes
Plan—> PremiumCountry—> Canada DeviceiPhone 7PLUS, Samsung SmartTV, MacBook AirOperating System(Idk what systems) My Question or IssueHi! I have a problem that I desperately need fixed. I’ll be playing songs/playlist/artist, whatever it may be, and t...
Plan—> Premium Country—> Canada Device iPhone 7PLUS, Samsung SmartTV, MacBook Air Operating System (Idk what systems) My Question or Issue Hi! I have a problem that ...
Spotify Legend
21538 Views
20 replies
2 likes
Planpremium Operating SystemANDROID sony xperia A couple of weeks now a device unknown to me is connected to my account and changes my recently played songs and most played songs. I have changed my password and used the sign out everywhere option. It...
Plan premium Operating System ANDROID sony xperia A couple of weeks now a device unknown to me is connected to my account and changes my recently played songs and most playe...
Regular
19349 Views
6 replies
1 likes
Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat. Why is it so hard to make a simple and accessible contact form?
Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat. Why is it so hard to make a simple and accessible contact form?
Casual Listener
938 Views
2 replies
1 likes
I had created an account in 2015/2016, not really sure about it, which is still active and useable atm. Back then I wanted to change my profile name, but it was impossible. So, I created a new account and continued with it after couple of years until...
I had created an account in 2015/2016, not really sure about it, which is still active and useable atm. Back then I wanted to change my profile name, but it was impossible. So, I created a ne...
Spotify Legend
1812 Views
3 replies
1 likes
Hello,I had a playlist a year ago (2019) and I think around November or December it just disappeared. I'm pretty sure I didn't delete it myself, since there was absolutely no reason for that. I am aware of the Restore-Playlist-Feature, but it doesn't...
Hello, I had a playlist a year ago (2019) and I think around November or December it just disappeared. I'm pretty sure I didn't delete it myself, since there was absolutely no reason for that. I am ...
Spotify Star
727 Views
3 replies
0 likes
I recently moved from Sweden to the UK and need to change the country of my Spotify account but it won't let me do it. I've tried changing my payment plan to use my UK bank account and I've checked that my IP adress is a UK one but it still says that...
I recently moved from Sweden to the UK and need to change the country of my Spotify account but it won't let me do it. I've tried changing my payment plan to use my UK bank account and I've checked t...
Spotify Star
449 Views
1 replies
0 likes
