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My account is damaged and I cannot edit it. Where can I find support chat or contact email?

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My account is damaged and I cannot edit it. Where can I find support chat or contact email?

Casual Listener

Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat.

 

Why is it so hard to make a simple and accessible contact form?

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Re: My account is damaged and I cannot edit it. Where can I find support chat or contact email?

Rock Star 18
Rock Star 18

Hi there @sebastianpi,

thanks for reaching out here !

pic

I'm sorry to hear you're having an issue with your account, however I'm sure I'll be able to land a hand here.

 

Could you please let me know if you account is Facebook/Email based and to share a screenshot of what you see on your screen while trying ?

Note: make sure to hide any sensitive info while uploading your screenshot

 

Thanks for your cooperation 🙂

OneByBooRock Star 18
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Re: My account is damaged and I cannot edit it. Where can I find support chat or contact email?

Casual Listener

My account is email based. Looks like it works fine now, I don't know somebody done something, but the error message is gone. Thanks anyway.

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