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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2766 Views
  • 0 replies
  • 8 likes
  • Security
  • 2766 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454907 Views
  • 973 replies
  • 109 likes
  • Account
  • 454907 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201562 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201562 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110024 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110024 Views
  • 72 replies
  • 12 likes

Unlinking personal account from artist profile

Hello community! So I'm not sure if there's a way to do this, but I would like to unlink my personal listening account on Spotify from the artist profile it's connected to. Does anyone know if there's a way to do this? I'm currently missing out on so...

  • Newbie
  • Hello community!   So I'm not sure if there's a way to do this, but I would like to unlink my personal listening account on Spotify from the artist profile it's connected to.    Do...
  • Maxim
  • Spotify Star
  • 1426 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1426 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Transferring playlists from old to new account and deleting old account

I'm currently on a family plan (old account).I created a premium student account just today.I transferred my playlists from my old account to student account.I want to delete old account because I don't need it and don't want to have two accounts, bu...

  • Casual Listener
  • I'm currently on a family plan (old account). I created a premium student account just today. I transferred my playlists from my old account to student account. I want to delete old account becaus...
  • stackss10
  • Casual Listener
  • 2308 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2308 Views
  • 4 replies
  • 0 likes

Why can does my friends profile show up when i search their display name

I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up

  • Casual Listener
  • I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up
  • MichaelSawers
  • Regular
  • 1085 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1085 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't access my Spotify account

Plan Premium Country Perú Device PC Operating System Windows 8.1 My Question or Issue I cannot access my Spotify account from the Windows application. Some time ago this happened to me, I only listened to music through the web browser. I changed the ...

  • Visitor
  • Plan Premium Country Perú Device PC Operating System Windows 8.1   My Question or Issue I cannot access my Spotify account from the Windows application. Some time ago this ha...
  • Katerina
  • Spotify Legend
  • 778 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 778 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I Can't Change Album Picture

PlanPremiumCountryIDDeviceLenovo idealpad, VIVOOperating SystemWindows 10 , Android 9 My Question or IssueWhy I Can't Change My Album Picture, i already reinstall the software but still same there is no option for me to change the album picture.

  • Visitor
  • Plan Premium Country ID Device Lenovo idealpad, VIVO Operating System Windows 10 , Android 9   My Question or Issue Why I Can't Change My Album Picture, i already reinstall the softwar...
  • Mario
  • Spotify Legend
  • 966 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 966 Views
  • 1 replies
  • 0 likes

Solved!! Can't see my country in the country dropdown

PlanFreeCountryPhilippinesOperating SystemWindows 10My Question or IssueHI all, I can't seem to see my country in the country dropdown menu. The account overview/edit profile only has Taiwan and Germany available, but I've never seen to the latter, n...

  • Visitor
  • Plan Free Country Philippines Operating System Windows 10 My Question or Issue HI all, I can't seem to see my country in the country dropdown menu. The account overview/edit profile only has T...
  • Billy-J
  • Spotify Star
  • 1454 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1454 Views
  • 1 replies
  • 0 likes

Spotify account disabled

My payment provider has accidentally recalled a spotify payment, which then spotify disabled my account. I called the provider to fix the problem but I am still unable to log into my account

  • Visitor
  • My payment provider has accidentally recalled a spotify payment, which then spotify disabled my account. I called the provider to fix the problem but I am still unable to log into my account 
  • Billy-J
  • Spotify Star
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Possible to switch email on my Premium account to an old deleted free account (of mine)?

PlanPremiumCountryUSA My Question or IssueI had two accounts - my current is a family plan premium account. But when I signed up for it I used my work email. I'd like to change that. However the email account I'd like to switch it to was associated w...

  • Casual Listener
  •   Plan Premium Country USA   My Question or Issue I had two accounts - my current is a family plan premium account. But when I signed up for it I used my work email. I'd like to chan...
  • KiloWattson
  • Casual Listener
  • 2404 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2404 Views
  • 4 replies
  • 0 likes

Prevent account termination

PlanPremiumCountryGermany My Question or IssueHi there, I got the following email from your German support:"wir haben vor einiger Zeit deine E-Mail mit deinem Widerspruch zu unseren aktualisierten Nutzungsbedingungen für Spotify Premium Family erhalt...

  • Visitor
  • Plan Premium Country Germany   My Question or Issue Hi there,   I got the following email from your German support: "wir haben vor einiger Zeit deine E-Mail mit deinem Widerspruch ...
  • Billy-J
  • Spotify Star
  • 541 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disconnect starbucks from Facebook

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The account which was setup through Starbucks won't let me disconnect from facebook, an...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Elena
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local desktop files won't sync with android phone

PlanPremiumCountryUnited StatesDeviceSamsung galaxy S7Operating SystemAndroid Oreo My Question or IssueI put my local files from my desktop into a playlist, but when i go to download that playlist on my phone, it doesn't download the local files. The...

  • Casual Listener
  • Plan Premium Country United States Device Samsung galaxy S7 Operating System Android Oreo   My Question or Issue I put my local files from my desktop into a playlist, but when i go to ...
  • 13xyccg-_xh3k
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting logged out on Xbox

I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I try to listen to music on my Xbox, it works for a whi...

  • Visitor
  • I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I tr...
  • Ivan
  • Spotify Legend
  • 1496 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 1496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name

PlanPremiumCountry Italy DeviceHonor 9 LiteOperating SystemAndroid My Question or IssueI find the information to change my display name (here:https://support.spotify.com/it/account_payment_help/account_help/change-my-username/) but from my smartphone...

  • Casual Listener
  • Plan Premium Country Italy   Device Honor 9 Lite Operating System Android   My Question or Issue I find the information to change my display name (here:https://support.spotify.c...
  • Katerina
  • Spotify Legend
  • 605 Views
  • 3 replies
  • 0 likes
  • Account
  • 605 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duplicate Albums

PlanPremiumCountryEngland My Question or IssueThis problem was marked as fixed in January but I am still having this issue. I have saved an album a while back, and when I go on an artist's page it is marked as unsaved, and when I save that one I have...

  • Casual Listener
  •   Plan Premium Country England   My Question or Issue This problem was marked as fixed in January but I am still having this issue. I have saved an album a while back, and when I go ...
  • Mario
  • Spotify Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • Other
  • 330 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Se puede esconder el genero reggaetón?

Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.

  • Newbie
  • Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.  
  • Mario
  • Spotify Legend
  • 769 Views
  • 1 replies
  • 1 likes
  • Account
  • 769 Views
  • 1 replies
  • 1 likes

announcements

Plan PremiumCountryPolandDevice(Macbook Pro late 2016)Operating System(iOS 10)My Question or Issue Why do I see ads disguised as "annoucements" in paid plan. Why those ads are so irrelevant to my intrests (Spotify exactly knows what do I like and wha...

  • Newbie
  • Plan Premium Country Poland Device (Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue   Why do I see ads disguised as "annoucements" in paid plan. Why those ads are ...
  • planet_
  • Casual Listener
  • 1113 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1113 Views
  • 2 replies
  • 0 likes

Superuser Contribution E-Mail Adress not changeable

hello, i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone. Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. When i want to do so it only says "e-mail already in use". Also contacted spo...

  • Newbie
  • hello,   i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone.   Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. &nb...
  • Mario
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes

Please fully implement "Sign-in with Apple", add ability to disable Spotify credentials.

It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify team has not taken the full measure to implement this for it...

  • Casual Listener
  • It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials.   The problem here is however, the Spotify ...
  • mil1i
  • Casual Listener
  • 413 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 413 Views
  • 2 replies
  • 0 likes

Cannot login with facebook

I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error codes I have gotten in the past couple days are "(a...

  • Visitor
  • I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error ...
  • OneByBoo
  • Roadie
  • 1412 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1412 Views
  • 1 replies
  • 0 likes

Impossible to change mail, signed in with email

Hello. I will first clarify that my account was not created with Facebook, I don't even have Facebook (every topic I've found on this subject is related to Facebook login, hence why I make a new thread). Despite this, I am unable to change my account...

  • Casual Listener
  • Hello. I will first clarify that my account was not created with Facebook, I don't even have Facebook (every topic I've found on this subject is related to Facebook login, hence why I make a new thre...
  • Billy-J
  • Spotify Star
  • 521 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 521 Views
  • 3 replies
  • 0 likes