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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • bmrussell
  • Newbie
  • 173626 Views
  • 698 replies
  • 57 likes
  • Account
  • 173626 Views
  • 698 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091245 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091245 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52075 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52075 Views
  • 58 replies
  • 8 likes

Artist page and album have been split up into two seperate accounts.

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI've had a artist account (claimed) for a while now, but after checking it recently I noticed my latest album has disappeared. This album has been t...

  • Visitor
  •   Plan Premium Country United Kingdom Device Samsung Galaxy S8 Operating System Windows 10   My Question or Issue I've had a artist account (claimed) for a while now, but after c...
  • Brunelicia
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes

Cannot find email associated with premium account

PlanPremiumCountry Deviceiphone 6s PlusOperating SystemiOS 10 My Question or IssueI have two spotify accounts. One under my gmail is a free account. The other is one that I used with a hulu bundle offer and is a premium account. I cannot find the ema...

  • Visitor
  • Plan Premium Country   Device iphone 6s Plus Operating System iOS 10   My Question or Issue I have two spotify accounts. One under my gmail is a free account. The other is one tha...
  • Brunelicia
  • Spotify Star
  • 515 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 515 Views
  • 3 replies
  • 0 likes

Download spotify on new phone in Vietnam

Hi everyone,I bought a new phone (android) in Vietnam and can not download spotify onto it. I do have a premium account and would like to use it while traveling.. any ideas?Thank you so much!Caro

  • Newbie
  • Hi everyone, I bought a new phone (android) in Vietnam and can not download spotify onto it. I do have a premium account and would like to use it while traveling.. any ideas? Thank you so much! Ca...
  • isaumyam
  • Composer
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Facebook

Spotify says that I have another account tied to my Facebook page. I'm not sure if I tied the account when I used to listen to Spotify for free, but now I have a premium account. How do I delete the old account so it's not tied to my Facebook page an...

  • Newbie
  • Spotify says that I have another account tied to my Facebook page. I'm not sure if I tied the account when I used to listen to Spotify for free, but now I have a premium account. How do I delete the ...
  • isaumyam
  • Composer
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

premium

i have been sent a premium invite but am having trouble logging in? 

  • Newbie
  • i have been sent a premium invite but am having trouble logging in?  
  • isaumyam
  • Composer
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Confirm E-mail

Hi!The Spotify app (Android) asked me to confirm my email address which I did, well, tried at least.. When changing from the one who already was registered (I guess) to the one I'm using daily, Spotify said it was already used. (?) Now I'm wondering ...

  • Newbie
  • Hi! The Spotify app (Android) asked me to confirm my email address which I did, well, tried at least.. When changing from the one who already was registered (I guess) to the one ...
  • isaumyam
  • Composer
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Can’t receive password reset email

PlanPremium My Question or Issuelast week I recive a mail from Spotify that told me my account have unusual activity and ask me to reset my password. And when I click it. It’s error and told me to apply again. Then when I click forgot password button...

  • Casual Listener
  • Plan Premium   My Question or Issue last week I recive a mail from Spotify that told me my account have unusual activity and ask me to reset my password.  And when I click it. It’s erro...
  • rankiexu
  • Casual Listener
  • 458 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 458 Views
  • 2 replies
  • 0 likes

Quero passar todas músicas incluindo as favoritas para outra conta do spotify.

PlanFreeCountry: Brasil/SP/São PauloDeviceMotorola G5Operating SystemWindows 10 My Question or Issue Eu gostaria de passar todas minhas músicas principalmente a lista de músicas favoritas para a seguinte conta: @gmail pois preciso trocar de conta e n...

  • Visitor
  • Plan Free Country: Brasil/SP/São Paulo Device Motorola G5 Operating System Windows 10   My Question or Issue   Eu gostaria de passar todas minhas músicas principalmente a lista de ...
  • Brunelicia
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Spotify says that I don't have account. But I have!

Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10 I've got my account through phone application with name {snip - Community Moderator edit} . All was fun, but I wanted more. So, day ago I tried to get the application for Window...

  • Casual Listener
  • Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10   I've got my account through phone application with name {snip - Community Moderator edit} . All was f...
  • Brunelicia
  • Spotify Star
  • 3827 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 3827 Views
  • 3 replies
  • 0 likes

Fan First Email

PlanFree/PremiumCountry My Question or Issue Just received a Fan First email from an artist named Dave, thanking me for being a fan and (surprisingly) offering me special access to get tickets to his upcoming tour!Except I've never heard of him and n...

  • Casual Listener
  • Plan Free/Premium Country   My Question or Issue  Just received a Fan First email from an artist named Dave, thanking me for being a fan and (surprisingly) offering me special access t...
  • isaumyam
  • Composer
  • 1213 Views
  • 1 replies
  • 0 likes
  • Other
  • 1213 Views
  • 1 replies
  • 0 likes

Samsung S8: spotify buttons problems

PlanPremiumCountryPolandDevice( Samsung Galaxy S8),Operating System(Android 8.0.0) My Question or IssueSince I have S8 there are some issues connected to spotify player buttons. I can't control it on a locked screen, each time when I want to skip the...

  • Visitor
  • Plan Premium Country Poland Device ( Samsung Galaxy S8), Operating System (Android 8.0.0)   My Question or Issue Since I have S8 there are some issues connected to spotify player butto...
  • OneByBoo
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Premium
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not play a single song

PlanPremiumCountry GermanyDeviceWIndows PCOperating SystemWindows My Question or Issue Hello! I cant play any music at all on my PC. Happened out of nowhere. It works on my Phone but not on my PC. Also tried the Spotify connect function -> music from...

  • Casual Listener
  •   Plan Premium Country  Germany Device WIndows PC Operating System Windows   My Question or Issue  Hello! I cant play any music at all on my PC. Happened out of nowhere...
  • Peter
  • Spotify Legend
  • 991 Views
  • 5 replies
  • 2 likes
  • Account
  • 991 Views
  • 5 replies
  • 2 likes

receive email for email changed

PlanPremiumCountrySingapore My Question or Issuetoday i just receive the email from Spotify"Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. Your previous email address was: *snip* It...

  • Visitor
  • Plan Premium Country Singapore    My Question or Issue today i just receive the email from Spotify "Hello, Spotify here. We wanted to let you know that the email address on your Spot...
  • OneByBoo
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Security
  • 361 Views
  • 1 replies
  • 0 likes

help with uploading a profile pic on my spotify account

PlanFreeCountryUS DeviceGalaxy S9 Operating SystemAndroid 8.0 I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a pic for the first time. Is there anyway to do that? there should be...i don't understand so...

  • Gig Goer
  •   Plan Free Country US  Device Galaxy S9  Operating System Android 8.0  I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a p...
  • OneByBoo
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 328 Views
  • 1 replies
  • 0 likes

Why I can't invite my family to my premium

One of my family isn't verify the account and she can't use my premium family plan even I have invite her again. The invitation mail already send but when she fill out her information, the system told that she can't use. I try it several times.PlanFa...

  • Casual Listener
  • One of my family isn't verify the account and she can't use my premium family plan even I have invite her again. The invitation mail already send but when she fill out her information, the system tol...
  • user-removed
  • Not applicable
  • 290 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 290 Views
  • 4 replies
  • 0 likes

Superuser Contribution MEJORES RECOMENDACIONES PARA TI

PlanPremiumCountryESPAÑADevice Operating SystemWindows 10,etc.) My Question or IssueDESDE HACIA VARIAS SEMANAS NO SE ACTUALIZA EL APARTADO DE "MEJORES RECOMENDACIONES PARA TI" Y SIEMPRE ME APARECE LA MISMA MUSICA.SIN EMBARGO EL APARTADO DE NOVEDADES ...

  • Casual Listener
  • Plan Premium Country ESPAÑA Device   Operating System Windows 10,etc.)   My Question or Issue DESDE HACIA VARIAS SEMANAS NO SE ACTUALIZA EL APARTADO DE "MEJORES RECOMENDACIONES PA...
  • Peter
  • Spotify Legend
  • 289 Views
  • 3 replies
  • 0 likes
  • Premium
  • 289 Views
  • 3 replies
  • 0 likes

How to reach human customer support?

I would like to chat with customer support but can't find the way to do that,does anyone know how?

  • Visitor
  • I would like to chat with customer support but can't find the way to do that, does anyone know how?  
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! How do I find Family Plan Owner account?

PremiumUSA I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal with the same email address associated with this account, so ...

  • Casual Listener
  • Premium USA   I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal...
  • Bittencourt
  • Spotify Star
  • 1921 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1921 Views
  • 3 replies
  • 0 likes

All my music disappearead

PlanPremiumCountryUkDeviceIphone 8Operating SystemIos 12 My Question or IssueWhen i went to open spotify this morning, it told me i had put in wrong password (never usually asks me for one) so i changed it. When i logged in all my playlists that i ma...

  • Casual Listener
  • Plan Premium Country Uk Device Iphone 8 Operating System Ios 12   My Question or Issue When i went to open spotify this morning, it told me i had put in wrong password (never usually a...
  • SusieH1
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • Account
  • 392 Views
  • 2 replies
  • 0 likes

Spotify on Multiple Devices, controlled from my phone

I have a family plan. I listen to Spotify all day at work, at the gym, and other places. My wife stays home and listens to it on the echo, often at the same time. To allow simultaneous playback I have separate accounts for my phone/work computer and ...

  • Casual Listener
  • I have a family plan. I listen to Spotify all day at work, at the gym, and other places. My wife stays home and listens to it on the echo, often at the same time. To allow simultaneous playback I hav...
  • OneByBoo
  • Community Legend
  • 400 Views
  • 4 replies
  • 1 likes
  • Account
    Subscription
  • 400 Views
  • 4 replies
  • 1 likes

Env: prod