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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Casual Listener
12290 Views
8 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Newbie
60503 Views
80 replies
10 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
60377 Views
9 replies
2 likes
PlanFreeCountryBelgiumDevice(Desktop)Operating System(Windows 10, Ubuntu 18.04) My Question or IssueI opened spotify and in devices there was a device I did not know (Family Room Display, Google Cast). I changed my password and logged out from all my...
Plan Free Country Belgium Device (Desktop) Operating System (Windows 10, Ubuntu 18.04) My Question or Issue I opened spotify and in devices there was a device I did not know (Family ...
Spotify Legend
1158 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceSurface Book 3, iPhone 11Operating SystemWindows 10, IOS My Question or IssueI have created my account with Facebook when Spotify first started. There were more use cases for this in the past then now. At the moment, I want...
Plan Premium Country USA Device Surface Book 3, iPhone 11 Operating System Windows 10, IOS My Question or Issue I have created my account with Facebook when Spotify first started. Th...
Spotify Star
603 Views
1 replies
0 likes
I logged in to Spotify on my PC and someone was logged in to Chrome Web Player playing some awful music.I immediately removed all access to my account via 3rd party apps, change password, signed out all devices. What I would like to know is, to be ab...
I logged in to Spotify on my PC and someone was logged in to Chrome Web Player playing some awful music. I immediately removed all access to my account via 3rd party apps, change password, signed ...
Spotify Star
1249 Views
3 replies
0 likes
So me and another person had got logged out but for some reason with "session terminated" as one of the error messages and tried to log back on with the correct user login and it kept saying "the username and password is incorrect" it only took a pas...
So me and another person had got logged out but for some reason with "session terminated" as one of the error messages and tried to log back on with the correct user login and it kept saying "the use...
Spotify Star
1501 Views
1 replies
0 likes
my app kept crashing so i deleted the app and reinstalled it hoping it work. After doing so, i cannot log in nor log in without password and i keep getting “something went wrong”i cleared the cache, deleted and reinstalled, re started my phone, tried...
my app kept crashing so i deleted the app and reinstalled it hoping it work. After doing so, i cannot log in nor log in without password and i keep getting “something went wrong” i cl...
Spotify Legend
838 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 7 My Question or IssueUp until now my display name has been my name, but today it has changed to my username; a series of letters and numbers.I have checked https://support.spotify.com/us/art...
Plan Premium Country Australia Device PC Operating System Windows 7 My Question or Issue Up until now my display name has been my name, but today it has changed to my username; a ser...
Casual Listener
862 Views
1 replies
0 likes
Spotify Star
2101 Views
3 replies
3 likes
Hi! i have someone on my spotify who constantly stalks me, i'm unsure how to block them/Make them unfollow me or make my account private! Thanks in advance, i appreciate it
Hi! i have someone on my spotify who constantly stalks me, i'm unsure how to block them/Make them unfollow me or make my account private! Thanks in advance, i appreciate it 🙂
Spotify Star
15702 Views
1 replies
0 likes
Hello,we tried to confirm our podcast via RSS feed within https://podcasters.spotify.com. The feed ist valid and tested with w3c Validator, but the confirmation process always says, that it needs a "Author". The Author is included and we aren't sure ...
Hello, we tried to confirm our podcast via RSS feed within https://podcasters.spotify.com. The feed ist valid and tested with w3c Validator, but the confirmation process always says, that it...
Newbie
8571 Views
5 replies
1 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueOn "connected devices" list in the desktop app I found a device called "PS4-821". I don't have PS4 and don't know who can own this device. I also found that feature "Log o...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue On "connected devices" list in the desktop app I found a device called "PS4-821". I don't have ...
Spotify Star
1582 Views
5 replies
0 likes
PlanFree/PremiumCountryFinlandDevice(iPhone SE (2020) / (PC)Operating System(iOS 14.3) / (Windows 10) My Question or IssueSo, I try to sign in to spotify for artists and spotify both, it says spotify account doesn't exist, so ok I go and test registe...
Plan Free/Premium Country Finland Device (iPhone SE (2020) / (PC) Operating System (iOS 14.3) / (Windows 10) My Question or Issue So, I try to sign in to spotify for artists and spot...
Spotify Star
756 Views
1 replies
0 likes
they changed the email to log in and password, but they are still using my credit card. I need this resolved IMMEDIATELY
they changed the email to log in and password, but they are still using my credit card. I need this resolved IMMEDIATELY
Community Legend
577 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevice(iPhone Operating System(iOS 13 My Question or IssueI just upgraded my account to a family member account.I sent an invite to the other 4 family members. 3 joined the family account succesfully. However 1 keeps gett...
Plan Premium Country Netherlands Device (iPhone 😎 Operating System (iOS 13 My Question or Issue I just upgraded my account to a family member account. I sent an invite to the other...
Moderator
893 Views
3 replies
0 likes
Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
Spotify Star
572 Views
1 replies
0 likes
Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! My current account is in Germany whilst the family premium is in Switzerland...
Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! M...
Spotify Legend
513 Views
1 replies
0 likes
DeviceMacbook Pro late 2016Operating SystemOSX whatever, Chrome 87.0.4280.88 My Question or IssueI just registered an account to file a separate bug. The community verification email was a bit slow so I assumed it wasn't necessary and tried to post a...
Device Macbook Pro late 2016 Operating System OSX whatever, Chrome 87.0.4280.88 My Question or Issue I just registered an account to file a separate bug. The community verification ...
Spotify Star
636 Views
1 replies
0 likes
I noticed that someone has been using my music and renaming it to sell."A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name to sell on multiple platforms, one of them being Prime...
I noticed that someone has been using my music and renaming it to sell. "A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name t...
Visitor
4163 Views
3 replies
0 likes
Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... ... the only Podcast I listen to is Joe Rogan... and it seems Spotify is inputting an ad right in the middle of it. It'...
Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... .....
Spotify Star
812 Views
1 replies
2 likes
Several years ago I've created my account via facebook.Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in a form) and enabling facebook data processing obviou...
Several years ago I've created my account via facebook. Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in...
Spotify Star
1744 Views
8 replies
0 likes
Plan: not sure which (read below why)Free/Premium: Premium (one type of...)Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My wife made two payments by accident from her account. One with my credit card (a payment for a family...
Plan: not sure which (read below why) Free/Premium: Premium (one type of...) Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My...
Moderator
529 Views
1 replies
0 likes
