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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9029 Views
  • 1 replies
  • 9 likes
  • Security
  • 9029 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481875 Views
  • 979 replies
  • 111 likes
  • Account
  • 481875 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210878 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210878 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120910 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120910 Views
  • 72 replies
  • 12 likes

Passwort reset due to "suspicious activity" happening the third time

I'm recieving mails from spotify saying: "To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in." Until now, this happened the third time, roughly every month....

  • Visitor
  • I'm recieving mails from spotify saying:   "To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in." ...
  • Maxim
  • Spotify Star
  • 1349 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1349 Views
  • 1 replies
  • 0 likes

Region

PlanFreeCountry Bermuda/US DeviceiPhone 8+Operating System(iOS 13) My Question or IssueMy iPhone was running really low on storage and i decided to delete Spotify in the time being while I clear up space on my phone. When I did, I went to the App Sto...

  • Visitor
  • Plan Free Country           Bermuda/US   Device iPhone 8+ Operating System (iOS 13)   My Question or Issue My iPhone was running really low on sto...
  • Keanu_C
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnect from Facebook and login via Apple

Hi, I would like to disconnect my Facebook account from my Spotify account however there is no button to do so from the desktop app as one thread mentions and while turning off Facebook data processing in Privacy settings on the website is the closes...

  • Visitor
  • Hi,   I would like to disconnect my Facebook account from my Spotify account however there is no button to do so from the desktop app as one thread mentions and while turning off Facebook data...
  • user-removed
  • Not applicable
  • 807 Views
  • 3 replies
  • 0 likes
  • Account
  • 807 Views
  • 3 replies
  • 0 likes

Deactivated Account due to declined payment issue

I had Premium for like over two years and my grandpa was paying for it, sadly his memory is very bad and one day forgot what Spotify Premium was and went to the bank to decline payments this made Spotify deactivate my whole account on 07/30 last year...

  • Newbie
  • I had Premium for like over two years and my grandpa was paying for it, sadly his memory is very bad and one day forgot what Spotify Premium was and went to the bank to decline payments this made Spo...
  • Billy-J
  • Spotify Star
  • 495 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 495 Views
  • 1 replies
  • 0 likes

Can't log in or find my site and playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI could not find my account page. When I typed in my email to reset my password, it said ther...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I could...
  • Billy-J
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account hacked

Within the past few days, my Spotify premium account was hacked. Last night I changed my password but woke up this morning and found myself completely locked out of my account. Unfortunately, my Spotify account was made under a university email addre...

  • Visitor
  • Within the past few days, my Spotify premium account was hacked. Last night I changed my password but woke up this morning and found myself completely locked out of my account. Unfortunately, my Spot...
  • Noah
  • Spotify Star
  • 1213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1213 Views
  • 1 replies
  • 0 likes

Spotify Account

Hi guys, I just deleted one of my Spotify Premium. Before deleting it I first cancelled my subscription, to avoid future charges. My question is that will I be charged even tho I cancelled my subscription before deleting the account?

  • Casual Listener
  •   Hi guys, I just deleted one of my Spotify Premium. Before deleting it I first cancelled my subscription, to avoid future charges. My question is that will I be charged even tho I cancelled my...
  • Billy-J
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 365 Views
  • 1 replies
  • 0 likes

Spotify Account

PlanPremium Family CountryPhilippinesDeviceVivoOperating SystemAndroid 9.1 My Question or IssueHi guys, I deleted one of my Spotify Account. Before deleting it I first cancelled my Premium Family Subscription to avoid future charges. My question is t...

  • Casual Listener
  •   Plan Premium Family  Country Philippines Device Vivo Operating System Android 9.1   My Question or Issue Hi guys, I deleted one of my Spotify Account. Before deleting it ...
  • Billy-J
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

Artist vs premium

Why doesn't artists have access to one free premium acc, Spotify could even make a rule that it must be a verified artist and the artist must have activity, like whatever the royalties is worth must eqaul to or for the premium subscription fee, it sh...

  • Music Fan
  • Why doesn't  artists have access to one free premium acc,    Spotify could even make a rule that it must be a verified artist and the artist must have activity, like whatever the roy...
  • thaghostza
  • Music Fan
  • 941 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 941 Views
  • 3 replies
  • 0 likes

I'd like to delete/change my signature

Hello:My Spotify community signature was created years ago and it references an application I developed that is no longer available, so I'd like to change my sig or remove it. I understand signatures are no longer available but older accounts have th...

  • Gig Goer
  • Hello: My Spotify community signature was created years ago and it references an application I developed that is no longer available, so I'd like to change my sig or remove it. I understand signat...
  • Luan
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use staionary streaming device abroad

Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premium acoount anywhere and with any device (one at a t...

  • Casual Listener
  • Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premi...
  • Alex
  • Spotify Legend
  • 1011 Views
  • 5 replies
  • 0 likes
  • Account
  • 1011 Views
  • 5 replies
  • 0 likes

Account linked to ex

I have Spotify premium that goes through the phone company EE. I've rang them and asked to cancel my subscription. They told me they couldn't do anything.Unfortunately it's linked to my Ex's Facebook account which I cant log into to unlink it. So im ...

  • Newbie
  • I have Spotify premium that goes through the phone company EE. I've rang them and asked to cancel my subscription. They told me they couldn't do anything. Unfortunately it's linked to my Ex's Facebo...
  • Billy-J
  • Spotify Star
  • 730 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 730 Views
  • 3 replies
  • 0 likes

Signed in on old phone but now that's dead. I didn't sign out in that phone,unable to log into new 1

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • Account
  • 384 Views
  • 1 replies
  • 0 likes

Registration of a new Account

PlanFree/PremiumCountry DeviceComputerOperating SystemWindows My Question or IssueI've tried to register an new Spotify account with an email account I have created just minutes ago. Spotify tells me that the email-adress has already been used, which...

  • Visitor
  • Plan Free/Premium Country   Device Computer Operating System Windows   My Question or Issue I've tried to register an new Spotify account with an email account I have created just...
  • Luan
  • Spotify Star
  • 888 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change e-mail and can't login with Facebook.

Spotify won't allow me to change my e-mail, on the help page tells me to change it via Facebook. But when I try to login with Facebook it says I have no account associated! Please someone help me change or connect with my account, thanks!

  • Casual Listener
  • Spotify won't allow me to change my e-mail, on the help page tells me to change it via Facebook. But when I try to login with Facebook it says I have no account associated! Please someone help me cha...
  • Ver
  • Spotify Legend
  • 1120 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1120 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to Deleted a Submitted Podcast

have two podcasts that were being added to Spotify through Buzzsprout but with Buzzsprouts free account it only allows uploading about two episodes a month. Now that Spotify has opened it up to add a podcast directly with an RSS feed, I deleted the p...

  • Casual Listener
  • have two podcasts that were being added to Spotify through Buzzsprout but with Buzzsprouts free account it only allows uploading about two episodes a month. Now that Spotify has opened it u...
  • Xenia
  • Moderator
  • 1509 Views
  • 3 replies
  • 0 likes
  • Other
  • 1509 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Ver
  • Spotify Legend
  • 548 Views
  • 2 replies
  • 0 likes
  • Premium
  • 548 Views
  • 2 replies
  • 0 likes

Solved!! It doesn't recognize my username / No reconoce mi usuario

I recovered my username from the Android cache following the guide, but when I want to recover my password it says that there is no email associated with that user, I even just purchased the 3-month free promotion for Samsung,I leave my username for ...

  • Casual Listener
  • I recovered my username from the Android cache following the guide, but when I want to recover my password it says that there is no email associated with that user, I even just purchased the 3-month ...
  • Billy-J
  • Spotify Star
  • 895 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 895 Views
  • 3 replies
  • 0 likes

Spotify account cancelled out of the blue

PlanPremiumCountryUS My Question or Issue I had a premium account connected to the email *snip* that essentially disappeared a few days ago. I didn't unsubscribe or discontinue payment- I literally opened the app on my phone just like every other mor...

  • Visitor
  • Plan Premium Country US   My Question or Issue   I had a premium account connected to the email *snip* that essentially disappeared a few days ago. I didn't unsubscribe or disco...
  • Billy-J
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 380 Views
  • 1 replies
  • 0 likes

How cancel subscribe instantly?

PlanPremiumCountryRussiaDeviceiPhone 11, Windows 10My Question or IssueHey. Today I canceled my subscription, which was valid until October 25th, in order to activate the free 6 month promotion for my region. But after cancellation, I still have a pr...

  • Visitor
  • Plan Premium Country Russia Device iPhone 11, Windows 10 My Question or Issue Hey. Today I canceled my subscription, which was valid until October 25th, in order to activate the free 6 month p...
  • Billy-J
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 341 Views
  • 1 replies
  • 0 likes