Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemWindows 10 My Question or IssueI've had a artist account (claimed) for a while now, but after checking it recently I noticed my latest album has disappeared. This album has been t...
PlanPremiumCountry Deviceiphone 6s PlusOperating SystemiOS 10 My Question or IssueI have two spotify accounts. One under my gmail is a free account. The other is one that I used with a hulu bundle offer and is a premium account. I cannot find the ema...
Hi everyone,I bought a new phone (android) in Vietnam and can not download spotify onto it. I do have a premium account and would like to use it while traveling.. any ideas?Thank you so much!Caro
Spotify says that I have another account tied to my Facebook page. I'm not sure if I tied the account when I used to listen to Spotify for free, but now I have a premium account. How do I delete the old account so it's not tied to my Facebook page an...
i have been sent a premium invite but am having trouble logging in?
Hi!The Spotify app (Android) asked me to confirm my email address which I did, well, tried at least.. When changing from the one who already was registered (I guess) to the one I'm using daily, Spotify said it was already used. (?) Now I'm wondering ...
PlanPremium My Question or Issuelast week I recive a mail from Spotify that told me my account have unusual activity and ask me to reset my password. And when I click it. It’s error and told me to apply again. Then when I click forgot password button...
PlanFreeCountry: Brasil/SP/São PauloDeviceMotorola G5Operating SystemWindows 10 My Question or Issue Eu gostaria de passar todas minhas músicas principalmente a lista de músicas favoritas para a seguinte conta: @gmail pois preciso trocar de conta e n...
Plan Free Country USA. Device Xiaomi Mi 5S plus Operating System MIUI 10 I've got my account through phone application with name {snip - Community Moderator edit} . All was fun, but I wanted more. So, day ago I tried to get the application for Window...
PlanFree/PremiumCountry My Question or Issue Just received a Fan First email from an artist named Dave, thanking me for being a fan and (surprisingly) offering me special access to get tickets to his upcoming tour!Except I've never heard of him and n...
PlanPremiumCountryPolandDevice( Samsung Galaxy S8),Operating System(Android 8.0.0) My Question or IssueSince I have S8 there are some issues connected to spotify player buttons. I can't control it on a locked screen, each time when I want to skip the...
PlanPremiumCountry GermanyDeviceWIndows PCOperating SystemWindows My Question or Issue Hello! I cant play any music at all on my PC. Happened out of nowhere. It works on my Phone but not on my PC. Also tried the Spotify connect function -> music from...
PlanPremiumCountrySingapore My Question or Issuetoday i just receive the email from Spotify"Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. Your previous email address was: *snip* It...
PlanFreeCountryUS DeviceGalaxy S9 Operating SystemAndroid 8.0 I couldn't find a button to upload a picture on my profile. I never have so i wanted to upload a pic for the first time. Is there anyway to do that? there should be...i don't understand so...
One of my family isn't verify the account and she can't use my premium family plan even I have invite her again. The invitation mail already send but when she fill out her information, the system told that she can't use. I try it several times.PlanFa...
PlanPremiumCountryESPAÑADevice Operating SystemWindows 10,etc.) My Question or IssueDESDE HACIA VARIAS SEMANAS NO SE ACTUALIZA EL APARTADO DE "MEJORES RECOMENDACIONES PARA TI" Y SIEMPRE ME APARECE LA MISMA MUSICA.SIN EMBARGO EL APARTADO DE NOVEDADES ...
I would like to chat with customer support but can't find the way to do that,does anyone know how?
PremiumUSA I thought I was the owner of my family account, but in my billing section under payment method it says "Family Plan sub-account" and 0.00 charge. I get charged monthly on PayPal with the same email address associated with this account, so ...
PlanPremiumCountryUkDeviceIphone 8Operating SystemIos 12 My Question or IssueWhen i went to open spotify this morning, it told me i had put in wrong password (never usually asks me for one) so i changed it. When i logged in all my playlists that i ma...
I have a family plan. I listen to Spotify all day at work, at the gym, and other places. My wife stays home and listens to it on the echo, often at the same time. To allow simultaneous playback I have separate accounts for my phone/work computer and ...
Env: prod