Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Desktop] Connect App account to online account

[Desktop] Connect App account to online account

I can't cancel Premium from the App and I can't connect online to my App account.

Reply
1 Reply

Hey there @Thunderwood27,

 

Thanks for reaching out to us and welcome to the Community.

 

To cancel your Premium plan you can follow the steps here.

 

If your account is already on Free, you might have logged in to a secondary account. Can you follow these steps and check if you have another account?

 

Keep us posted! If you have more questions, you know where to find us 🙂

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts