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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554384 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat. Why is it so hard to make a simple and accessible contact form?
Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat. Why is it so hard to make a simple and accessible contact form?
Casual Listener
939 Views
2 replies
1 likes
I had created an account in 2015/2016, not really sure about it, which is still active and useable atm. Back then I wanted to change my profile name, but it was impossible. So, I created a new account and continued with it after couple of years until...
I had created an account in 2015/2016, not really sure about it, which is still active and useable atm. Back then I wanted to change my profile name, but it was impossible. So, I created a ne...
Spotify Legend
1812 Views
3 replies
1 likes
Hello,I had a playlist a year ago (2019) and I think around November or December it just disappeared. I'm pretty sure I didn't delete it myself, since there was absolutely no reason for that. I am aware of the Restore-Playlist-Feature, but it doesn't...
Hello, I had a playlist a year ago (2019) and I think around November or December it just disappeared. I'm pretty sure I didn't delete it myself, since there was absolutely no reason for that. I am ...
Spotify Star
731 Views
3 replies
0 likes
I recently moved from Sweden to the UK and need to change the country of my Spotify account but it won't let me do it. I've tried changing my payment plan to use my UK bank account and I've checked that my IP adress is a UK one but it still says that...
I recently moved from Sweden to the UK and need to change the country of my Spotify account but it won't let me do it. I've tried changing my payment plan to use my UK bank account and I've checked t...
Spotify Star
449 Views
1 replies
0 likes
I have a family plan with Premium access and the users on that account are able to use those premium features in the standard Spotify app and player. One of my family members downloaded the Spotify Stations app in iOS and logged in with that same acc...
I have a family plan with Premium access and the users on that account are able to use those premium features in the standard Spotify app and player. One of my family members downloaded the Spotify S...
Spotify Star
525 Views
1 replies
0 likes
PremiumCountryFranceMy Question or IssueJe n'arrive pas à me connecter à mon compte car il est en mode hors connexion
Premium Country France My Question or Issue Je n'arrive pas à me connecter à mon compte car il est en mode hors connexion
Spotify Star
461 Views
1 replies
0 likes
Is there a way to view your email account or username (not display name) in the app? I've tried searching the in app Settings and cannot find that info. I am trying to log in on my desktop app or online and can't remember which email account I use fo...
Is there a way to view your email account or username (not display name) in the app? I've tried searching the in app Settings and cannot find that info. I am trying to log in on my desktop app or onl...
Not applicable
544 Views
1 replies
0 likes
When I tried to sign up I got an error that an account with my email already exists. However when I tried to reset the password I got an error that there are no accounts with my email registered. I'm not sure what are my next steps here.
When I tried to sign up I got an error that an account with my email already exists. However when I tried to reset the password I got an error that there are no accounts with my email registered. I'm...
Spotify Star
588 Views
1 replies
0 likes
Newlyweds here! Have purchased a new premium DUO account for husband and I but my husband is currently part of a family account. I want to send him the invite to join our new DUO account but will that bring along all of his playlists etc. - we don't ...
Newlyweds here! Have purchased a new premium DUO account for husband and I but my husband is currently part of a family account. I want to send him the invite to join our new DUO account but will tha...
Spotify Star
933 Views
1 replies
0 likes
My account is not active PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,I WANT MY ACCOUNT ACTIVATED NOW
My account is not active Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,I WANT MY ACCOUNT ACTIVATE...
Spotify Star
481 Views
1 replies
0 likes
PlanPremiumCountryAUTDevice(iPhone XS, Mac mini Late 2014, Lenovo T590)Operating System(iOS 14.01, MacOS version 10.15.7, Windows 10) My Question or IssueWhen I try to login to my Spotify App on my Mac mini I get always an Error Message Username or P...
Plan Premium Country AUT Device (iPhone XS, Mac mini Late 2014, Lenovo T590) Operating System (iOS 14.01, MacOS version 10.15.7, Windows 10) My Question or Issue When I try to l...
Spotify Legend
1142 Views
5 replies
0 likes
PlanPremiumCountryTurkeyMy Question or Issue As you can see spotify charged me 2 times in a month and i don’t accept that. Pls give my money back. Also sorry if i made any mistake im Turkish and don’t really know how to explain myself. Thx
Plan Premium Country Turkey My Question or Issue As you can see spotify charged me 2 times in a month and i don’t accept that. Pls give my money back. Also sorry if i made a...
Spotify Legend
1496 Views
5 replies
2 likes
Someone has claimed my Spotify for artists account. How do I get it back? Or at least remove my music from their account and onto my own.
Someone has claimed my Spotify for artists account. How do I get it back? Or at least remove my music from their account and onto my own.
Spotify Star
518 Views
1 replies
0 likes
I’ve tried everything in the past threads and google searches to get tracks that I posted on Spotify through distrokid to play. I can’t even click the cover art to pick a song in a new window. So far:- I have emailed distrokid: response was to try re...
I’ve tried everything in the past threads and google searches to get tracks that I posted on Spotify through distrokid to play. I can’t even click the cover art to pick a song in a new window. ...
Spotify Star
575 Views
1 replies
0 likes
PlanPremiumCountrychileDevicehuawei mate 10 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemientras reproduzco una cancion momentos depues empiezan a reproducir otras canciones de una lista proveniente de una playlist...
Plan Premium Country chile Device huawei mate 10 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue mientras reproduzco una cancion momentos depu...
Spotify Star
1067 Views
1 replies
0 likes
PlanFreeCountry IndonesiaDevicePC, SmartphoneOperating SystemWondows 10, Android My Question or Issue Hello guys,I am having touble with logging into spotify on my PC and smartphone.Tried both ways og logging in with facebook and email, both doesnt w...
Plan Free Country Indonesia Device PC, Smartphone Operating System Wondows 10, Android My Question or Issue Hello guys, I am having touble with logging into spotify on m...
Spotify Star
848 Views
4 replies
0 likes
PlanPremiumCountryHK DeviceiPhone 11 pro maxOperating Systemios13.1.3 My Question or IssueHow to get the group session feature available my device.I have already update the application to the latest version, but I still don't get this feature on all ...
Plan Premium Country HK Device iPhone 11 pro max Operating System ios13.1.3 My Question or Issue How to get the group session feature available my device. I have already upd...
Newbie
25647 Views
8 replies
2 likes
my uncle rip, what will happen to the spotify account should be shared with his family
my uncle rip, what will happen to the spotify account should be shared with his family
Spotify Star
613 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung s10Operating SystemAndroid My Question or Issue So i refunded my payment for this month and the next day I was logged off suddenly. I can not login since then. If i try to login it takes me to my email to ve...
Plan Premium Country Netherlands Device Samsung s10 Operating System Android My Question or Issue So i refunded my payment for this month and the next day I was logge...
Spotify Star
994 Views
4 replies
0 likes
Is there any way that a spotify employee can help me transfer my spotify library (my playlists and saved albums) to a new profile with no followers?
Is there any way that a spotify employee can help me transfer my spotify library (my playlists and saved albums) to a new profile with no followers?
Spotify Star
487 Views
1 replies
0 likes
