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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80474 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654082 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734558 Views
18 replies
29 likes
It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify team has not taken the full measure to implement this for it...
It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify ...
Casual Listener
571 Views
2 replies
0 likes
I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error codes I have gotten in the past couple days are "(a...
I cant login with spotify on any device. My account is a facebook account and on my phone the error message says "something went wrong. please try again later or try using email instead" other error ...
Roadie
1560 Views
1 replies
0 likes
PlanPremiumCountry Italy DeviceHonor 9 LiteOperating SystemAndroid My Question or IssueI find the information to change my display name (here:https://support.spotify.com/it/account_payment_help/account_help/change-my-username/) but from my smartphone...
Plan Premium Country Italy Device Honor 9 Lite Operating System Android My Question or Issue I find the information to change my display name (here:https://support.spotify.c...
Spotify Legend
718 Views
3 replies
0 likes
Hi! So, my account got hacked and the email address was changed to a different one while they used mine for a free account. I got in contact with spotify and they disabled the account that was using my email and secured my Premium account so it'll st...
Hi! So, my account got hacked and the email address was changed to a different one while they used mine for a free account. I got in contact with spotify and they disabled the account that was using ...
Spotify Star
906 Views
1 replies
1 likes
PlanFamilyCountryPhilppinesOperating System(iOS 10, Android) My Question or IssueHow come spotify is always asking for payment updates since I am already a plan holder
Plan Family Country Philppines Operating System (iOS 10, Android) My Question or Issue How come spotify is always asking for payment updates since I am already a plan holder
Spotify Star
559 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a notification a couple of weeks ago that someone had logged into my account from anoth...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a...
Spotify Star
578 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDeviceSamsung S9+Operating SystemAndroid 10 My Question or Issueso i changed my display name and photo profile. but when i search my own profile, it still appear the old name and no photo profile. i tried reinstall, log out > ...
Plan Free Country Indonesia Device Samsung S9+ Operating System Android 10 My Question or Issue so i changed my display name and photo profile. but when i search my own profile, it s...
Composer
3864 Views
1 replies
0 likes
I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up
I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up
Regular
1460 Views
2 replies
0 likes
Somebody is charging my card for a spotify premium subscription, while I'm already getting charged for a student subscription. Is there anything Spotify can do to stop them? I've gotten my bank involved but would like to hear from Spotify how this is...
Somebody is charging my card for a spotify premium subscription, while I'm already getting charged for a student subscription. Is there anything Spotify can do to stop them? I've gotten my bank invol...
Community Legend
775 Views
1 replies
0 likes
I signed up for Spotify using Facebook many years ago. Like many others, I've since deactivated my Facebook account. Now, my username in Spotify is a bunch of random numbers and I can't change my avatar. Is there a way to change this or should I just...
I signed up for Spotify using Facebook many years ago. Like many others, I've since deactivated my Facebook account. Now, my username in Spotify is a bunch of random numbers and I can't change my ava...
Moderator
757 Views
3 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiphone xrOperating System(iOS 10, Android Oreo, Windows 10,etc.) My issueI recently was charged on my Debit Account for A premium to an old account. i don't remember which account it could be, is there anyway I co...
Plan Premium Country United States Device iphone xr Operating System (iOS 10, Android Oreo, Windows 10,etc.) My issue I recently was charged on my Debit Account for A premium to...
Spotify Star
702 Views
3 replies
0 likes
I entered my user with the code spotify:user:julian_hoang (which is my username) and it doesnt show up with anything
I entered my user with the code spotify:user:julian_hoang (which is my username) and it doesnt show up with anything
Composer
597 Views
1 replies
0 likes
I want to make a shared playlist but the playlist cannot be found by everyone when you type the name (both the name of the playlist and the name of my account) in the search bar. The playlist is public. Does anybody know how to improve the findabilit...
I want to make a shared playlist but the playlist cannot be found by everyone when you type the name (both the name of the playlist and the name of my account) in the search bar. The playlist is publ...
Casual Listener
750 Views
4 replies
0 likes
hello I need some help i connect spotify with my FB account and now i wanna delete this FB account its posibble transfer account to another sign up option ? thanks
hello I need some help i connect spotify with my FB account and now i wanna delete this FB account its posibble transfer account to another sign up option ? thanks
Moderator
759 Views
2 replies
0 likes
is it me or has anyone else had their account info leaked online so anyone can use it we need 2 step Authentication
is it me or has anyone else had their account info leaked online so anyone can use it we need 2 step Authentication
Spotify Star
717 Views
1 replies
0 likes
So 2 accounts have the same address mail and I can't log in to the second account.Yes, the password may be different but I know the password but anyway it still doesn't work and even when I trying reset password by log in into second because it says ...
So 2 accounts have the same address mail and I can't log in to the second account. Yes, the password may be different but I know the password but anyway it still doesn't work and even when I trying ...
Roadie
714 Views
1 replies
0 likes
I am trying to get my spotify onto my old email again bc I don't use the email it is on now but when I try and change the email back it says that email is already taken. But when I go to account recovery it says that my email is not attached to any a...
I am trying to get my spotify onto my old email again bc I don't use the email it is on now but when I try and change the email back it says that email is already taken. But when I go to account reco...
Roadie
716 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy account had an unauthorized login from United States which was obviously not where I'm currently in, and my Premium subscription plan has changed to Family...
Plan Premium Country Malaysia Device Galaxy Note 9 Operating System Android 10 My Question or Issue My account had an unauthorized login from United States which was obviously not wh...
Spotify Star
833 Views
2 replies
0 likes
I can't find the "Update" possibility in "My plan" ?Any other who has the same problem?
I can't find the "Update" possibility in "My plan" ? Any other who has the same problem?
Spotify Legend
395 Views
1 replies
0 likes
So I recently got distrokid to get an artist profile for my music platform.I plan on uploading artist music in the near future, but my questions is am i able to link this artist account with my already existing premium user account? I have an existin...
So I recently got distrokid to get an artist profile for my music platform. I plan on uploading artist music in the near future, but my questions is am i able to link this artist account with...
Spotify Star
530 Views
1 replies
0 likes
