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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386714 Views
  • 920 replies
  • 107 likes
  • Account
  • 386714 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167379 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167379 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97722 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97722 Views
  • 68 replies
  • 10 likes

Spotify silently played music for hours, worried about my 2020 Wrapped

Hi! I mistakenly left Spotify playing at 0% volume for several hours, and now I'm worried that my eventual 2020 wrapped playlist is gonna be full of songs I've never actually heard. Is there a way around this?

  • Casual Listener
  • Hi! I mistakenly left Spotify playing at 0% volume for several hours, and now I'm worried that my eventual 2020 wrapped playlist is gonna be full of songs I've never actually heard. Is there a way ar...
  • Frown
  • Casual Listener
  • 914 Views
  • 2 replies
  • 0 likes
  • Other
  • 914 Views
  • 2 replies
  • 0 likes

How to change artist name on account?

Hello,I just want to know how i can change my artist name on artist profile on spotify? I dont want to change names on my old music...i've just want to change my artist name because iam releasing music under new one

  • Newbie
  • Hello, I just want to know how i can change my artist name on artist profile on spotify? I dont want to change names on my old music...i've just want to change my artist name because iam releasing...
  • Billy-J
  • Spotify Star
  • 2717 Views
  • 1 replies
  • 0 likes
  • Account
  • 2717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Data leak??

Plan Student Premium Country United State Device iPhone XR My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with the customer service, was able to get my password/email reset. Ever since th...

  • Casual Listener
  • Plan Student Premium Country United State Device iPhone XR   My Question or Issue I am really upset. On January 20, 2020, I got kicked out of my own Spotify account. Talk with th...
  • tracyk
  • Visitor
  • 6850 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 6850 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Full name not displaying with Facebook connected

Hi! My account currently only shows my username and a blank display image. I'm trying to get it to show my full name by connecting my Facebook account but it's not working, and everytime I connect it and reopen the Spotify app or website (both on des...

  • Casual Listener
  • Hi! My account currently only shows my username and a blank display image. I'm trying to get it to show my full name by connecting my Facebook account but it's not working, and everytime I connect it...
  • michael_perry6
  • Casual Listener
  • 1587 Views
  • 5 replies
  • 0 likes
  • Account
  • 1587 Views
  • 5 replies
  • 0 likes

Superuser Contribution I need to change my username from a number to something else.

Plan:PremiumCountryIceland My Question or IssueSomeone else has already said this but do not force us to use a number as a username, I'd like to change it to something like my email. As I've been a premium user for many years now I can't delete my ac...

  • Visitor
  • Plan: Premium Country Iceland   My Question or Issue Someone else has already said this but do not force us to use a number as a username, I'd like to change it to something like my email....
  • Petya
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelled Wrong Premium Account

PlanPremium/FreeCountryUSADeviceMoto z4Operating SystemAndroid 9 My Question or IssueI have 2 accounts, but cancelled the Premium on the wrong account! I have a 3 month premium subscription on my back up account... Can I switch it to my main account?

  • Casual Listener
  • Plan Premium/Free Country USA Device Moto z4 Operating System Android 9   My Question or Issue I have 2 accounts, but cancelled the Premium on the wrong account! I have a 3 month premi...
  • Petya
  • Community Legend
  • 413 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 413 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Username

PlanFreeCountryNZDeviceLG G6/DesktopOperating SystemAndroid 9/Windows 10 My Question or IssueSo my username doesnt exist, i have no display name or username on any platform and i cant change my username. I would appreciate any help

  • Regular
  • Plan Free Country NZ Device LG G6/Desktop Operating System Android 9/Windows 10   My Question or Issue So my username doesnt exist, i have no display name or username on any platfo...
  • Petya
  • Community Legend
  • 1336 Views
  • 18 replies
  • 0 likes
  • Account
  • 1336 Views
  • 18 replies
  • 0 likes

Superuser Contribution Move my premium and liked songs to new account

I can't access the email address for my old spotify account, so I created a new one. Is there a way I can cancel my premium subscription on the old account as well as move my liked songs over to the new one?

  • Visitor
  • I can't access the email address for my old spotify account, so I created a new one. Is there a way I can cancel my premium subscription on the old account as well as move my liked songs over to the ...
  • Mario
  • Spotify Legend
  • 682 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 682 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charged twice on two different cards, one for 9.99 and one for 12.99.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Petya
  • Community Legend
  • 1083 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 1083 Views
  • 6 replies
  • 0 likes

Superuser Contribution Not accepting card details

Hi, I changed banks and spotify is not accepting my new debit card details. A dialogue box pops up which reads "payment failure". I have contacted the bank and they have assured me that everything is all right on their end and that they have been rec...

  • Casual Listener
  • Hi, I changed banks and spotify is not accepting my new debit card details. A dialogue box pops up which reads "payment failure". I have contacted the bank and they have assured me that everything is...
  • Petya
  • Community Legend
  • 594 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 594 Views
  • 5 replies
  • 0 likes

Superuser Contribution i cannot login spotify account

i cannot login my spotify account, and it says “something went wrong, pls try again later” but it has been few days already and i have reset my password few times, how to fix it pls?

  • Casual Listener
  • i cannot login my spotify account, and it says “something went wrong, pls try again later” but it has been few days already and i have reset my password few times, how to fix it pls?
  • Ivan
  • Spotify Legend
  • 4294 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 4294 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Cannot connect my account with facebook account

PlanCurrently free, but ongoing premiumCountryPoland DeviceSamsung S8 / HP PavilionOperating SystemAndroid Pie / Windows 10 Home 64 bit My Question or IssueDear community! I tried to connect into my spotify account with facebook account many times. B...

  • Casual Listener
  • Plan Currently free, but ongoing premium Country Poland   Device Samsung S8 / HP Pavilion Operating System Android Pie / Windows 10 Home 64 bit   My Question or Issue Dear commun...
  • Petya
  • Community Legend
  • 632 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 632 Views
  • 3 replies
  • 0 likes

My downloaded songs decide they aren't downloaded every time I go offline

I need to play music for work, so I downloaded some songs so I wouldn't have to waste data every time I wanted to play a song.Every time I try to play one of my downloaded songs when I'm offline it gives me a "you are offline" message and won't play....

  • Visitor
  • I need to play music for work, so I downloaded some songs so I wouldn't have to waste data every time I wanted to play a song. Every time I try to play one of my downloaded songs when I'm offline it...
  • Luan
  • Spotify Star
  • 2841 Views
  • 1 replies
  • 0 likes
  • Premium
  • 2841 Views
  • 1 replies
  • 0 likes

Spotify Connected to wrong facebook

PlanPremiumCountryUK My Question or IssueSpotify has connected to a friends facebook account, when I disconnect it and try to connect it to my own facebook it automatically stays logged in on his account. There is a device (cliftons echo) that is pro...

  • Visitor
  • Plan Premium Country UK     My Question or Issue Spotify has connected to a friends facebook account, when I disconnect it and try to connect it to my own facebook it automatically s...
  • Luan
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes

I get the ERROR408, But when I go on the website to change my country I get a error.

"We're sorry, that email is taken." is the error I get when I click on save changes. It is weird, I might of have gotten hacked because I entered my email and password at school computer and the email did not want to dissapear after closing. Please, ...

  • Visitor
  • "We're sorry, that email is taken." is the error I get when I click on save changes. It is weird, I might of have gotten hacked because I entered my email and password at school computer and the emai...
  • Luan
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 475 Views
  • 1 replies
  • 0 likes

Spotify Duo - Double Charged

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I recently got a new debit card and when my direct debit didnt go through at beginning of...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I r...
  • Emilia_8
  • Community Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • Account
  • 633 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family Plan - Israel , how can i subscribe?

Dear spotify support, you entered today to israel, so i was looking to subscribe for the family plan and i couldnt find it anywhere, do you plan to add it? ( we really hate apple music, please save us!)best regards,Eric

  • Casual Listener
  • Dear spotify support, you entered today to israel, so i was looking to subscribe for the family plan and i couldnt find it anywhere, do you plan to add it? ( we really hate apple music, please s...
  • jc0ss50_-d4jd
  • Casual Listener
  • 32726 Views
  • 69 replies
  • 114 likes
  • 32726 Views
  • 69 replies
  • 114 likes

Recently Played not working

My recently played on my homepage has not updated in more than two months. I've uninstalled and reinstalled Spotify, and it's doing this on both my phone and computer. The songs in the actual recently played tab update fine, it's just the home page t...

  • Casual Listener
  • My recently played on my homepage has not updated in more than two months. I've uninstalled and reinstalled Spotify, and it's doing this on both my phone and computer. The songs in the actual recentl...
  • Emilia_8
  • Community Legend
  • 551 Views
  • 1 replies
  • 3 likes
  • Account
  • 551 Views
  • 1 replies
  • 3 likes

Superuser Contribution Account being used by others

PlanPremiumCountryUnited States of AmericaDevice(iPhone 7, Laptop, PS4, PS3)Operating System(iOS 10, Windows 10) My Question or IssueIn the last 5 days I've noticed that there are random songs being added into my playlist, it started off with some un...

  • Casual Listener
  • Plan Premium Country United States of America Device (iPhone 7, Laptop, PS4, PS3) Operating System (iOS 10, Windows 10)   My Question or Issue In the last 5 days I've noticed that ther...
  • Ivan
  • Spotify Legend
  • 1699 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1699 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Can't' change password

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address." What do I do?

  • Newbie
  • Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address."   What do I do?
  • Petya
  • Community Legend
  • 10044 Views
  • 165 replies
  • 1 likes
  • 10044 Views
  • 165 replies
  • 1 likes