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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Not sure when it started but it seems recent. I've been Listening to music on my desktop and when I stop, that same song/playlist will continue on my phone. I get that it's supposed to help streamline the experience, but is there any way to disable t...
Ich bin von den USA nach Deutschland gezogen, wenn ich jetzt mein Profil auf Deutschland umstelle, bekomme ich allerdings die Fehlermeldung "Spotify steht in deinem Land leider nicht zur Verfügung." obwohl es Spotify ja in Deutschland gibt. Was muss ...
Hi, I am just trying to activate my student discount (billing address in DE). The subscription webpage https://www.spotify.com/de/accounts/subscription/ however says I will still be charged 9.99 $ next time. I previously went through unidays (https:/...
I need to reset my password, but the email address I set the account up with is in my exes name and I don't have access to their email anymore. I need to recover or reset my password and sign up a new email address. Spotify is still charging me a mon...
Please help me. I requested a new password for my Spotify since I accidentally logged out and didn't remember my password. I have an old email adress in my informations and I no longer have access to that email accound. Now I'm logged out from my Spo...
I 've unsubscribed from spotify free account long time back and I was registered as a student but they still charge me -10.09 I want my money back. Please refund the unnecessary charges that you have made. Thank you
As topic titel.. I've tried the 30days premium feature.. I created a playlist with a lot of songs in it, unfortunaly after the trial expired one month later I logged in and the whole playlist was gone. Also in my account there are no playlist to reco...
Hi all, I'm getting a 408 error since my last trip to London (where I use to travel to 1 time every 2 months) I'm based in Italy and have an Italian account, but for some reason on my account it says it's "United Kingdom". If I try to change it and s...
I clicked login to Facebook like I do everyday and it says my email does not exist. I have over 450 Saved songs and have been a premium member for 6 months why am I being randomly booted.I tried to res-signup using my facebook but when I click that i...
Hi everyone, I have a Premium account and want to upgrade it to 'Family'. Spotify charged me 9,99 € for the time till Dec 22th. So if I upgrade today, do I have to pay double or does Family start only after Dec 22th or do I get a refund for my single...
Hello, I follow all the steps to unsubscribe from Spotify Premium but when I confirm the unsubcription by connecting through Facebook, I get the error message (see screenshot attached). can you please help me with this ? Thanks, Aurore
Hi, I'm wanting to disconnect my verified artist page from my personal profile/account. When i hit the link provided in other posts concerning this it takes me to sign up for another subscription. How can i do this without signing up for another prem...
Hello, I have a Premium account that I pay for myself. My dad also has his own premium account. Now that the family option is available however he made the suggestion that he could be an administrator and I could be one of his family accounts, theref...
After I cancelled my premium subscription, I had to verify it with my facebook account. I tried to do this multiple times, but every time I get an error saying: Oeps! Er is iets fout gegaan. Probeer het later opnieuw of ga naar onze Help-afdeling. > ...
Buenas. De repente me ha desaparecido una lista de reproducción en mis listas, hecha por mi durante años y muy amplia, sin embargo si la busco manualmente con una busqueda en Spotify sí que me aparece pero en mi playlist ha desaparecido. ¿? Gracias
Hi, I (stupidly) signed up for premium in app (ios) thinking it would be the same deal as usual. You can imagine my surprise when I was billed for £12.99. Only now I can't seem to unsubscribe in the app at all, and my account subscription page in Spo...
Could you please reset my devices. I realise this will delete any offline playlists etc. I am particularly keen to reset the "starred list" which shows 14 tracks that I cannot delete ??? Thanks in advance. Dave
Hello! A friend of mine used my spotify and now it only says his name in the top right corner. I've logge out all devices and disconnected facebook. I've tried to log in with my own facebook account but then it just can't seem to connect it with my S...
Hola !! Me han mandado un mensaje diciendo que tengo premium por 0'99 durante 3 meses. Luego de ese tiempo cuanto me costaría? Podría darme de baja cuando quisiera?
Hey! When I logged into my Spotify account, so it came up a box about Facebook, I closed the box and Spotify were logged off directly.I logged in again and now as the title says my playlists and my premium is disappeared.I also see that the user name...