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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407419 Views
  • 959 replies
  • 107 likes
  • Account
  • 407419 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176927 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176927 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100183 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100183 Views
  • 68 replies
  • 10 likes

mutiple accounts

I signed my son up for Spotify, using my email address and credit card, and now I would like to sign up my daughter with her own account. Nowhere, but nowhere can I find anything describing how to do this. I even tried referring Spotify to myself, bu...

  • Newbie
  • I signed my son up for Spotify, using my email address and credit card, and now I would like to sign up my daughter with her own account.  Nowhere, but nowhere can I find anything describing how...
  • Joe
  • Community Legend
  • 409 Views
  • 1 replies
  • 1 likes
  • Account
  • 409 Views
  • 1 replies
  • 1 likes

receiving error message: We are currently not able to redeem this code.

So I just bought a $10 card, and when I try to click "1 month Premium" I recieve this error message (We are currently not able to redeem this code) I have not tried selecting "2 months Unlimited" as I do not want unlimited. This is the second time I ...

  • Newbie
  • So I just bought a $10 card, and when I try to click "1 month Premium" I recieve this error message (We are currently not able to redeem this code) I have not tried selecting "2 months Unlimited" as ...
  • Joe
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

My user is gone

I appearantly have 2 users attached to my facebook acount, and i clicked "disconnect from facebook" on both of these. Now i cant get logged on on any of them. What do I do? I have spotify premium on one of them, and it bothers me to not have it avail...

  • Regular
  • I appearantly have 2 users attached to my facebook acount, and i clicked "disconnect from facebook" on both of these. Now i cant get logged on on any of them. What do I do? I have spotify premium on ...
  • Joe
  • Community Legend
  • 621 Views
  • 15 replies
  • 0 likes
  • 621 Views
  • 15 replies
  • 0 likes

Upgrade to premium

I cannot upgrade to premium as the message reads that this feature is currently unavailable. Please help

  • Newbie
  • I cannot upgrade to premium as the message reads that this feature is currently unavailable. Please help
  • Joe
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Lost my playlists after syncing up my regular Spotify account to my Facebook-linked account.

Hi Spotify Support, I had my original Spotify account under my username boiler416. Afterwards, I linked it to my Facebook account, and that was where I made my playlists. A few days ago, I was using Spotify at work using my boiler416 Spotify account ...

  • Casual Listener
  • Hi Spotify Support,   I had my original Spotify account under my username boiler416. Afterwards, I linked it to my Facebook account, and that was where I made my playlists. A few days ago, I...
  • boiler416
  • Casual Listener
  • 442 Views
  • 2 replies
  • 0 likes
  • 442 Views
  • 2 replies
  • 0 likes

Charged two months later?

I cancelled my free membership almost two months ago. DIdn't even have spotify for thirty days and they still charged me. How do I get a refund

  • Newbie
  • I cancelled my free membership almost two months ago. DIdn't even have spotify for thirty days and they still charged me. How do I get a refund 
  • Joe
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

- Signing up to Student Discount Premium through NUS but it gives me a strange message..

Hi, When i entered my NUS number in the spotify page i get this message: "Sorry, but your student card has already been used for a Student discount." I did not use this card yet for Spotify yet it says that? I did not even give anyone my NUS number, ...

  • Casual Listener
  • Hi,   When i entered my NUS number in the spotify page i get this message:   "Sorry, but your student card has already been used for a Student discount."   I did not use ...
  • joyrul
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

new facebook pasword caused inability to log in into Spotify again

Hey, can someone help me?I've changed my facebook password and my spotify account was created through facebook. After I changed the password, it loged me out of my spotify account, too. When I loged in with my new password, it crated a whole new acco...

  • Casual Listener
  • Hey, can someone help me? I've changed my facebook password and my spotify account was created through facebook. After I changed the password, it loged me out of my spotify account, too. When I loge...
  • marketseb
  • Casual Listener
  • 450 Views
  • 4 replies
  • 0 likes
  • 450 Views
  • 4 replies
  • 0 likes

I can't pay for premium because I've already used up the trial.

So the site won't let me purchase it and the help section isn't helping me. Wish I could talk to a help desk or something. Help please!

  • Casual Listener
  • So the site won't let me purchase it and the help section isn't helping me. Wish I could talk to a help desk or something. Help please!
  • Grace
  • Spotify
  • 503 Views
  • 3 replies
  • 0 likes
  • 503 Views
  • 3 replies
  • 0 likes

facebook password change reset my account settings and subscription

I recently wanted to remove my facebook credentials from spotify because I deactivated my facebook account. In the process Spotify notified me that i needed to change my password to log back in, so I went back to facebook, reactivated my facebook to ...

  • Visitor
  • I recently wanted to remove my facebook credentials from spotify because I deactivated my facebook account.   In the process Spotify notified me that i needed to change my password to log ba...
  • user-removed
  • Not applicable
  • 2090 Views
  • 6 replies
  • 0 likes
  • Account
  • 2090 Views
  • 6 replies
  • 0 likes

My playlists are gone!

Hi, Please help. My playlists are gone... I was using FB to log in to Spotify. And yesterday after I reinstalled my PC, I wanted to download PC client. Then it asked me for password, so I simply took the choice to reset it, as I did not remember it.....

  • Casual Listener
  • Hi,   Please help. My playlists are gone... I was using FB to log in to Spotify. And yesterday after I reinstalled my PC, I wanted to download PC client. Then it asked me for password, so ...
  • Joe
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • Account
  • 356 Views
  • 3 replies
  • 0 likes

Charged Twice

I have been charged twice on my account. Mar 05 $6.99 Mar 20 $11.99 This is strange when I sign upgraded to $11.99 on the same day. Now is not only charging me twice but also did not do the necessary contra. Can someone help me or else I'm just going...

  • Newbie
  • I have been charged twice on my account.   Mar 05 $6.99 Mar 20 $11.99   This is strange when I sign upgraded to $11.99 on the same day. Now is not only charging me twice but also ...
  • Joe
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Accessing iTune library without permission or opt-out option.

I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this function. Very uncool, guys! I'm sure you now have my ...

  • Casual Listener
  • I kindly ask that you delete my account immediately. I didn't realize your software would automatically accessed my itunes library without asking my permission. There is no option to prevent this...
  • Joe
  • Community Legend
  • 564 Views
  • 4 replies
  • 0 likes
  • 564 Views
  • 4 replies
  • 0 likes

Didn't want to pay for membership...Refund?

I accidently payed for membership using the wrong method and would like a refund as soon as possible. Thank you!

  • Newbie
  • I accidently payed for membership using the wrong method and would like a refund as soon as possible. Thank you!
  • Joe
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

HELP me!

My account was accidently linked to my sisters facebook and no matter how many times I log her out and me in it only shows her friends. It does not change my profile picture to me. And when people follow me from facebook it does not show any of my mu...

  • Newbie
  • My account was accidently linked to my sisters facebook and no matter how many times I log her out and me in it only shows her friends. It does not change my profile picture to me. And when people fo...
  • Joe
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Student Discount & Free Trail

So I've been using Spotify premium until just tonight. Tonight I went and signed up for Spotify Premium and used the student discount. Do I still get the free one month premium trail?

  • Newbie
  • So I've been using Spotify premium until just tonight.  Tonight I went and signed up for Spotify Premium and used the student discount.  Do I still get the free one month premium trail?
  • Joe
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Incorrect account status

I am downgrading from Premium to Free, but my account status keeps telling me that you willl automatically charge me for Premium until I cancel. I have not cancelled several times - still same status - please advise

  • Casual Listener
  • I am downgrading from Premium to Free, but my account status keeps telling me that you willl automatically charge me for Premium until I cancel. I have not cancelled several times - still same status...
  • Joe
  • Community Legend
  • 363 Views
  • 3 replies
  • 0 likes
  • Premium
  • 363 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Subscription Problem

what about discount for senior citizens like your student discount?

  • Casual Listener
  • what about discount for senior citizens like your student discount?
  • Merik
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Log in to account site, doesn't work whit Google Chrome

Hi. I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome.Whit Mozilla Firefox or Microsoft Internet Explorer no probs. So the error only accur whit Google Chrome. Please h...

  • Newbie
  • Hi.   I can't log in to my account site. When Im using Google Chrome browser. Nothing happens when Im trying to log in whit Google Chrome. Whit Mozilla Firefox or Microsoft Internet Expl...
  • user-removed
  • Not applicable
  • 5272 Views
  • 5 replies
  • 1 likes
  • 5272 Views
  • 5 replies
  • 1 likes

Solved!! Spotify stopped recognising premium NEED HELP ASAP

Hey everyone I need help withy spotify, it has forgotten that I have premium and tells me I have the free service. I deffinately do have premium. I am getting annoyed as it appears the support request form will not receive a personal reply even thoug...

  • Casual Listener
  • Hey everyone I need help withy spotify, it has forgotten that I have premium and tells me I have the free service. I deffinately do have premium. I am getting annoyed as it appears the support reques...
  • Wave11111
  • Casual Listener
  • 456 Views
  • 3 replies
  • 0 likes
  • Premium
  • 456 Views
  • 3 replies
  • 0 likes