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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294328 Views

529 replies

34 likes

Account
Free
  • 294328 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542336 Views

990 replies

115 likes

Account
  • 542336 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129806 Views

74 replies

12 likes

Account
Login
Premium
  • 129806 Views
  • 74 replies
  • 12 likes

Account Problems

I'm guessing this is similar to a few problems others have had today. I can log into spotify using my Facebook account, however it doesn't seem to be linked to the username I orginally setup before connecting Facebook. I have a subscription to Spotif...

Visitor

I'm guessing this is similar to a few problems others have had today.   I can log into spotify using my Facebook account, however it doesn't seem to be linked to the username I orginally set...

blake

Community Legend

629 Views

16 replies

0 likes

  • 629 Views
  • 16 replies
  • 0 likes

Password/Email Issues

I signed up for spoitfy a long long time ago (2007 I believe) with an email address that is now inactive. I am able to sign into spotify with my facebook account, but I am unable to change my email address because my "password is incorrect" depsite t...

Newbie

I signed up for spoitfy a long long time ago (2007 I believe) with an email address that is now inactive. I am able to sign into spotify with my facebook account, but I am unable to change my email a...

blake

Community Legend

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

i am being charged 9.99 even though i canceled my subscription

i canceld my payment and yet i was still charged for 9.99. is there anyway i can get my payment back. i sent an email but i would like to talk to someone asap.

Casual Listener

i canceld my payment and yet i was still charged for 9.99. is there anyway i can get my payment back. i sent an email but i would like to talk to someone asap.

Merik

Community Legend

430 Views

3 replies

0 likes

  • 430 Views
  • 3 replies
  • 0 likes

My Spotify account not recognised

Hi, can anyone help please?My Spotify premier account is valid as I can play songs on my phone, but yesterday it won't talk to my Sonos 1's! Any advise?

Newbie

Hi, can anyone help please? My Spotify premier account is valid as I can play songs on my phone, but yesterday it won't talk to my Sonos 1's! Any advise?

Peter__

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

delete account

i have just bourght the sportify premium on my android and it worked fine but suddenly it changed back to the free spotifi again i would really like spotify to make a customer call service as i got my credit card numbers and stuff like that im though...

Casual Listener

i have just bourght the sportify premium on my android and it worked fine but suddenly it changed back to the free spotifi again i would really like spotify to make a customer call service as i got m...

lukas1902

Casual Listener

651 Views

8 replies

0 likes

Account
  • 651 Views
  • 8 replies
  • 0 likes

Spotify premium 6 month free trial redeemed but not redeemed

I used promo for 6 months free premium that was offered through sprint but it hasn't been applied to my Spotify account and when I try to re-enter the code it says that the offer has already been redeemed.... but where cause its not on my account.

Casual Listener

I used promo for 6 months free premium that was offered through sprint but it hasn't been applied to my Spotify account and when I try to re-enter the code it says that the offer has already been red...

Peter__

Community Legend

2357 Views

5 replies

0 likes

  • 2357 Views
  • 5 replies
  • 0 likes

spotify premium on kindle fire hd

i recently set up an account with spotify premium but can only get the free version to work on my kindle fire hd ( can only play albums on shuffle) ,any help really appreciated i will save the fact i cant even install it on my mac

Casual Listener

i recently set up an account with spotify premium but can only get the free version to work on my kindle fire hd ( can only play albums on shuffle) ,any help really appreciated    i wil...

Peter__

Community Legend

1822 Views

3 replies

0 likes

  • 1822 Views
  • 3 replies
  • 0 likes

Solved!! Wont get premium

I have paid for 30days premium but it wont upgrade on my account. I have reinstalled spotify on my phone several times but with no result. Order id:362024137014

Casual Listener

I have paid for 30days premium but it wont upgrade on my account. I have reinstalled spotify on my phone several times but with no result. Order id:362024137014

Madmax91

Casual Listener

416 Views

4 replies

0 likes

  • 416 Views
  • 4 replies
  • 0 likes

I want to delete my account.

Hi. I used the contact thrice now and I still got no answer. I can still log in and use my account. I want it gone, so that I may create a new one on the same e-mail adress. What should I do..?

Visitor

Hi. I used the contact thrice now and I still got no answer. I can still log in and use my account. I want it gone, so that I may create a new one on the same e-mail adress. What should I do..?

meahtenoha

Spotify

329 Views

4 replies

0 likes

  • 329 Views
  • 4 replies
  • 0 likes

I use Spotify Premium but want banner ads

Hi, im a Premium user on spotfy, but i like ads on mac aplication, so is there any chance to have it back?.. Note: i dont want comercial spoken between songs, just banners on the app!! Yeah i know sound weird but i like it, what can i do? hahaha

Newbie

Hi, im a Premium user on spotfy, but i like ads on mac aplication, so is there any chance to have it back?..   Note: i dont want comercial spoken between songs, just banners on the app!! &...

Peter__

Community Legend

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Trouble logging in

I am currently having a very difficult time logging into my Spotify account. I recieved any email this morning that my payment method was insufficient, therefore my account was disabled. I am trying to log in to update my credit card info, however I ...

Casual Listener

I am currently having a very difficult time logging into my Spotify account. I recieved any email this morning that my payment method was insufficient, therefore my account was disabled. I am trying ...

Peter__

Community Legend

371 Views

6 replies

0 likes

  • 371 Views
  • 6 replies
  • 0 likes

Solved!! west coast by lana del rey not available in uk

the new single west coast by lana del rey had the uk release date listed as 25th may i have tried to save the song into my music on many occasions the single played once and then told me that it is not availble in the united kingdom please fix this p...

Casual Listener

the new single west coast by lana del rey had the uk release date listed as 25th may i have tried to save the song into my music on many occasions the single played once and then told me that it is n...

daytonaryanxcx

Casual Listener

411 Views

2 replies

0 likes

  • 411 Views
  • 2 replies
  • 0 likes

Somebody is using my email

I have had my spotify a couple of years now. I have a new email adress and a while ago I wanted to change to the new one. But somebody is already using my email on his/her account. I'm also receiving emails from spotify from this account. Please help...

Newbie

I have had my spotify a couple of years now. I have a new email adress and a while ago I wanted to change to the new one. But somebody is already using my email on his/her account. I'm also receiving...

165 Views

0 replies

0 likes

  • 165 Views
  • 0 replies
  • 0 likes

Prepaid card

I bought card yesterday and it says we are unable to reedem this code

Newbie

I bought card yesterday and it says we are unable to reedem this code

Peter__

Community Legend

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Change Username

Hi, After an issue with a double account my username was separated from Facebook one and right now it just appears as a bunch of numbers. Is there a way to turn it into my real name?

Newbie

Hi, After an issue with a double account my username was separated from Facebook one and right now it just appears as a bunch of numbers. Is there a way to turn it into my real name?

Peter__

Community Legend

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Solved!! offline devices

How do i get back my offline devices once i have klicked on remove all?

Casual Listener

How do i get back my offline devices once i have klicked on remove all?

Peter__

Community Legend

738 Views

5 replies

0 likes

Account
  • 738 Views
  • 5 replies
  • 0 likes

cancelled account yet still charged

I cancelled my accout. I went through to the end even filling out feedback. I just received notification that i've been charged again for this month and my account has been re-enabled. Please reverse the charges, i have also filled an unauthorised tr...

Newbie

I cancelled my accout. I went through to the end even filling out feedback. I just received notification that i've been charged again for this month and my account has been re-enabled. Please reverse...

Jonahman10

Roadie

247 Views

2 replies

0 likes

  • 247 Views
  • 2 replies
  • 0 likes

Portuguese account to use in UK

Hi there, I'm Portuguese and I'm currently living in the UK. I would like to have access to the Portuguese content instead (at least for now). Saw that I can change my account country and I do own Portuguese payment cards. My question is can I subscr...

Casual Listener

Hi there,   I'm Portuguese and I'm currently living in the UK. I would like to have access to the Portuguese content instead (at least for now). Saw that I can change my account country and ...

Peter__

Community Legend

435 Views

3 replies

0 likes

  • 435 Views
  • 3 replies
  • 0 likes

delete account

Found spotify quite booring
How do I delete it?

Visitor

Found spotify quite booring<br>How do I delete it?

Jonahman10

Roadie

192 Views

1 replies

0 likes

Other
  • 192 Views
  • 1 replies
  • 0 likes

Please help

I have the same thing going on. I want it to be logged off on every single device. People have been using my account it's very frustrating

Casual Listener

I have the same thing going on. I want it to be logged off on every single device. People have been using my account it's very frustrating

Jonahman10

Roadie

284 Views

3 replies

0 likes

  • 284 Views
  • 3 replies
  • 0 likes