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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8959 Views
  • 1 replies
  • 9 likes
  • Security
  • 8959 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480709 Views
  • 979 replies
  • 111 likes
  • Account
  • 480709 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210585 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210585 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120703 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120703 Views
  • 72 replies
  • 12 likes

Duplicated facebook account!!

I lost everything... Playlists.. Premium... My beautiful 4 followers everything is gone.. I think my Spotify account got duplicated. Can anyone please help me. I tried so much. Already saw some topics. But can't get a solution out if it. Thanks! It's...

  • Visitor
  • I lost everything... Playlists.. Premium... My beautiful 4 followers everything is gone.. I think my Spotify account got duplicated. Can anyone please help me. I tried so much. Already saw some topic...
  • user-removed
  • Not applicable
  • 407 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 407 Views
  • 10 replies
  • 0 likes

Ive lost a ton of songs and playlists

So Ive basically lost quite a few songs and playlists, how do I get them back?

  • Casual Listener
  • So Ive basically lost quite a few songs and playlists, how do I get them back?
  • dusse123
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • Account
  • 242 Views
  • 2 replies
  • 0 likes

Facebook and Spotfiy

Hello! This problem has probably been posted here before so I'm sorry if this gets annoying. So... I use my mothers Spotify account because she has a Premium subscription and she no longer uses her account so I claim it as mine since she no longer us...

  • Newbie
  • Hello! This problem has probably been posted here before so I'm sorry if this gets annoying. So...   I use my mothers Spotify account because she has a Premium subscription and she no longer...
  • Peter__
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Wrong account comes up when im logging on to my own account.

Whenever I am logging in on spotify, using my account name & password, I without a problem get signed in. However, all of my playlists is nowhere to be found, and when going to my "Account" (Pop-up window) showing my account information, a different ...

  • Casual Listener
  • Whenever I am logging in on spotify, using my account name & password, I without a problem get signed in. However, all of my playlists is nowhere to be found, and when going to my "Account" (Po...
  • Peter__
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

My spotify is wonky! Please help!

A couple months ago I didn't pay my premium bill. My spotify was down for a couple weeks and then I paid the 10$ to get it going again. 2 things. One, my account isn't showing that I am a premium customer and Two, not all of my playlists are there. W...

  • Casual Listener
  • A couple months ago I didn't pay my premium bill. My spotify was down for a couple weeks and then I paid the 10$ to get it going again. 2 things. One, my account isn't showing that I am a premium cus...
  • Peter__
  • Community Legend
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Add users to my Spotify account

Quick question - I can't seem to find this feature anywhere on the account management page. Is it possible for me to add a second user on my account? I've been using Spotify for a while now, and my girlfriend is always getting on my account, which ki...

  • Newbie
  • Quick question - I can't seem to find this feature anywhere on the account management page.  Is it possible for me to add a second user on my account?  I've been using Spotify for a while n...
  • Peter__
  • Community Legend
  • 18157 Views
  • 4 replies
  • 0 likes
  • 18157 Views
  • 4 replies
  • 0 likes

Used a 10€ gift card for 1 month Premium instead of 2 month Unlimited

I bought a gift card for 10€ and accidently used it to buy Spotify Premium for 1 month, but i wanted a 2 month spotify unlimited account.

  • Visitor
  • I bought a gift card for 10€ and accidently used it to buy Spotify Premium for 1 month,   but i wanted a 2 month spotify unlimited account.    
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Student discount premium not showing up

About half an hour ago I signed up for the student discount premium. My account says I have discounted premium, but neither the desktop application nor the Android version reflect the fact that I paid for premium. What's up here?

  • Casual Listener
  • About half an hour ago I signed up for the student discount premium. My account says I have discounted premium, but neither the desktop application nor the Android version reflect the fact that I pai...
  • themagicdance
  • Casual Listener
  • 472 Views
  • 4 replies
  • 0 likes
  • 472 Views
  • 4 replies
  • 0 likes

Solved!! Not Showing up

When I click on topics in the Spotify sidebar such as "Browse", "Radio" , the notifications tab, "Messages" or "Discover", nothing shows up in the area where it is supposed to. Everything else in the program shows up fine ( ie. My music, what my frie...

  • Casual Listener
  • When I click on topics in the Spotify sidebar such as "Browse", "Radio" , the notifications tab, "Messages" or "Discover", nothing shows up in the area where it is supposed to. Everything else in the...
  • Peter__
  • Community Legend
  • 942 Views
  • 3 replies
  • 0 likes
  • 942 Views
  • 3 replies
  • 0 likes

cannot change country

My profile is set to Spain but there is no option in the drop down to select another country. I need to change it to Canada.I've emailed customer support but it goes to their Spanish support so there is no response due to language.

  • Newbie
  • My profile is set to Spain but there is no option in the drop down to select another country. I need to change it to Canada. I've emailed customer support but it goes to their Spanish support so the...
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Facebook and spotify again

When i open spotify either by the shortcut on my desktop or thru facebook and its app how do i get all the songs i play to show up on my timeline on Facebook? From what i gather everything is ticked to show to friends Please keep it simple I am using...

  • Casual Listener
  • When i open spotify either by the shortcut on my desktop or thru facebook and its app how do i get all the songs i play to show up on my timeline on Facebook? From what i gather everything is ticke...
  • pash01
  • Casual Listener
  • 355 Views
  • 6 replies
  • 0 likes
  • Free
  • 355 Views
  • 6 replies
  • 0 likes

Log in via facebook to wrong account

I login to Soptify using the facebook option - I am then somehow, logged into my friends Soptify account.. Soptify seems to think that my facebook details apply access to my friends account, giving me full access into his Soptify profile. I have trie...

  • Newbie
  • I login to Soptify using the facebook option - I am then somehow, logged into my friends Soptify account.. Soptify seems to think that my facebook details apply access to my friends account, giving m...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! mistake

I signed up for the free trial almost a year ago...I didn't want the subscription just wanted to use it for a few days, now after a year my card is being charged. I need someone to speak to now.

  • Casual Listener
  • I signed up for the free trial almost a year ago...I didn't want the subscription just wanted to use it for a few days, now after a year my card is being charged. I need someone to speak to now.
  • Latoya
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 325 Views
  • 2 replies
  • 0 likes

I WANT MY MONEY BACK

I DONT EVEN USE THIS SERVICE ANYMORE NEVER REALLY DID

  • Casual Listener
  • I DONT EVEN USE THIS SERVICE ANYMORE NEVER REALLY DID
  • Latoya
  • Casual Listener
  • 738 Views
  • 2 replies
  • 0 likes
  • Account
  • 738 Views
  • 2 replies
  • 0 likes

Solved!! Playlist Disappeared

Hi: All of my playlists have mysteriously disappeared. Is there anyone here who can help me find out why and get them back?

  • Casual Listener
  • Hi:   All of my playlists have mysteriously disappeared. Is there anyone here who can help me find out why and get them back?
  • user-removed
  • Not applicable
  • 732 Views
  • 9 replies
  • 0 likes
  • Other
  • 732 Views
  • 9 replies
  • 0 likes

can't log into account

Recently I tried to access my spotify account but it logegd me out and since then, is not letitng me back in and I don't understand why. It logged me out because it said that I don't have the right username or password. I've been on spotify for over ...

  • Casual Listener
  • Recently I tried to access my spotify account but it logegd me out and since then, is not letitng me back in and I don't understand why. It logged me out because it said that I don't have the right u...
  • adthawesome
  • Casual Listener
  • 874 Views
  • 16 replies
  • 0 likes
  • Account
    Free
    Login
  • 874 Views
  • 16 replies
  • 0 likes

Unwanted desynchronization between facebook user and spotify user

Hi. I'm experiencing a weird desynchronization problem with my account between facebook and spotify. Some time ago I created a spotify user linked to my facebook account. Later I for some reason removed the spotify app from within facebook and when I...

  • Casual Listener
  • Hi.   I'm experiencing a weird desynchronization problem with my account between facebook and spotify.   Some time ago I created a spotify user linked to my facebook account. L...
  • wiggler
  • Casual Listener
  • 455 Views
  • 5 replies
  • 0 likes
  • 455 Views
  • 5 replies
  • 0 likes

I cancelled my 30 days trial however Spotify Took My Money,

I tryed free spotify but i did not like and I cancelled it. But today spotify took my money at my credit card and my accound is still standart not premuim. Where did my money go? However there is no my credit card informations in my profil. So HOW CA...

  • Visitor
  • I tryed free spotify but i did not like and I cancelled it. But today spotify took my money at my credit card and my accound is still standart not premuim. Where did my money go?   However t...
  • Merik
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Cambio a Premium con MOVISTAR - Error SSL Certificado Seguridad no de confianza

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/ Cuando he aceptado que Spotyfy comparta con ellos mis datos de la cuenta, me ha redirigido a una página que...

  • Visitor
  • Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/   Cuando he aceptado que Spotyfy comparta con...
  • Peter__
  • Community Legend
  • 932 Views
  • 6 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 932 Views
  • 6 replies
  • 0 likes

Re-newel HELP

Hi..recently my debt card was "hacked" it was used from Florida for a purchase that wasn't confirmed by me. Therefore my current card was cancelled. According to Spotify, my premium account is supposed to get renewed on the 26th of May. And I do not ...

  • Newbie
  • Hi.. recently my debt card was "hacked" it was used from Florida for a purchase that wasn't confirmed by me. Therefore my current card was cancelled. According to Spotify, my premium account is su...
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes