Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84649 Views

9 replies

2 likes

Account
Login
  • 84649 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661171 Views

13 replies

4 likes

Account
  • 661171 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742987 Views

18 replies

29 likes

  • 742987 Views
  • 18 replies
  • 29 likes

Cursing in Ads

There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work. Very inappropriate, Spotify.

Casual Listener

There are ads playing now that have cursing in them! How do I prevent these types of ads from being played in my player? I don't want to hear that language, and plus it's at work.  Very inapprop...

longdistancefan

Newbie

2094 Views

7 replies

5 likes

Other
  • 2094 Views
  • 7 replies
  • 5 likes

Bogus

I revoked my rights for spotify to bill my account and cancelled my free trial and they still charged me. What they did was illegal so I can take legal action if not refunded. Please take care of this

Newbie

I revoked my rights for spotify to bill my account and cancelled my free trial and they still charged me. What they did was illegal so I can take legal action if not refunded. Please take care of this

MattSuda

Spotify Star

433 Views

3 replies

0 likes

  • 433 Views
  • 3 replies
  • 0 likes

Ad's in Unlimited on Desktop Client

I have a subscription for the unlimited account, there have never been any problems with the payments and so my account is valid. But still I have ads on my desktop client since a few days, display ads aswell as audio ads in between songs. I am not t...

Regular

I have a subscription for the unlimited account, there have never been any problems with the payments and so my account is valid. But still I have ads on my desktop client since a few days, display...

mzuml

Regular

580 Views

10 replies

0 likes

  • 580 Views
  • 10 replies
  • 0 likes

Everything is GONE! No Playlists, No followers - Free user again.

All my playlists are gone, my profile is empty no followers anyone following... And I became a free user: But Still being charged! I sign on the 31 on January2014, Igotchargeoncealready.(Formarch) Mail received: Email address: oliveira.batista.pedro@...

Visitor

All my playlists are gone, my profile is empty no followers anyone following... And I became a free user: But Still being charged!   I sign on the 31 on January2014, Igotchargeonce...

pedro_oliveira

Regular

314 Views

3 replies

0 likes

Account
  • 314 Views
  • 3 replies
  • 0 likes

I canceled my subscription, but still payment was withdrawn from my PayPal.

I cancelled my subscription a couple of weeks ago, but today payment was still withdrawn from PayPal by Spotify. I kind of need the mney to pay my rent that was due some days ago and I am trying to gather everything I can. Sorry about my a bit clumsy...

Casual Listener

I cancelled my subscription a couple of weeks ago, but today payment was still withdrawn from PayPal by Spotify. I kind of need the mney to pay my rent that was due some days ago and I am trying to g...

AndyRease

Casual Listener

261 Views

2 replies

0 likes

  • 261 Views
  • 2 replies
  • 0 likes

charges

Why am I being charged when my email account I use won't open spotify? So I opened an account to see if I can delete both of them. And now it won't let me delete either one

Casual Listener

Why am I being charged when my email account I use won't open spotify? So I opened an account to see if I can delete both of them. And now it won't let me delete either one

Jamie

Spotify Legend

287 Views

1 replies

0 likes

Subscription
  • 287 Views
  • 1 replies
  • 0 likes

My gift cards aint working says "Code is Invalid"

So ive tried 2 diffrent gift cards that ive recieved and none of them is working, both of them says Code is Invalid altough its not. Help needed here!

Regular

So ive tried 2 diffrent gift cards that ive recieved and none of them is working, both of them says Code is Invalid altough its not. Help needed here!

Peter__

Community Legend

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Gift card turns unlimited account

Hello,I've bought a spotify giftcard in the Primera store in The Netherlands. I looked in my account and I see my account turned into a Spotify unlimited account. I bought for a premium account, How can i switch it? I paid for a premium account, not ...

Gig Goer

Hello, I've bought a spotify giftcard in the Primera store in The Netherlands. I looked in my account and I see my account turned into a Spotify unlimited account. I bought for a premium account, ...

Jamie

Spotify Legend

511 Views

8 replies

0 likes

  • 511 Views
  • 8 replies
  • 0 likes

Premium Account Hacked

Hi, My Premium Spotify Account has been hacked by someone and they've changed my contact email and password. Because of this, I have no way of changing my password and reclaiming my account. They've deleted all of my playlists and I have no way to lo...

Casual Listener

Hi,   My Premium Spotify Account has been hacked by someone and they've changed my contact email and password. Because of this, I have no way of changing my password and reclaiming my accoun...

user-removed

Not applicable

539 Views

7 replies

0 likes

Account
Login
Premium
Security
  • 539 Views
  • 7 replies
  • 0 likes

Hello its this a spoify link or not?

http://c1.jukebux.com/se/music/3/4/1/102ed77ebdd0fec2d375e6238ed72a/

Newbie

http://c1.jukebux.com/se/music/3/4/1/102ed77ebdd0fec2d375e6238ed72a/

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Solved!! multiple facebook fanpages

Dear community, I want to link a new set up spotify account with a facebook profile. The problem is that I have 2 Facebook pages, one personal one and another business Fanpage which I have created after I already got the personal one. Now, once I am ...

Casual Listener

Dear community,   I want to link a new set up spotify account with a facebook profile. The problem is that I have 2 Facebook pages, one personal one and another business Fanpage which I have...

jantappe

Casual Listener

568 Views

5 replies

0 likes

Free
  • 568 Views
  • 5 replies
  • 0 likes

Can't update personal details on Website, No username in 30-day free trial, trial never activated.

Have despratly been trying to find an email-address to the spotify support team, but there seems that none are available. So therefore I'm putting my question here. So theese are my issues: 1. Can't update personal details on Website: When trying to ...

Newbie

Have despratly been trying to find an email-address to the spotify support team, but there seems that none are available. So therefore I'm putting my question here.    So theese are my ...

Peter__

Community Legend

242 Views

1 replies

0 likes

Account
Free
Login
  • 242 Views
  • 1 replies
  • 0 likes

Someone is using my bankcard info and made their own account...

Maybe I in a drunken state payed for someone elses spotify or something, or simply, one of my "friends" have my creditcard info somehow... Anyways, how the hell do I stop spotify from stop taking money from me each month? I do NOT have any subscribti...

Newbie

Maybe I in a drunken state payed for someone elses spotify or something, or simply, one of my "friends" have my creditcard info somehow...   Anyways, how the hell do I stop spotify from stop...

Peter__

Community Legend

348 Views

1 replies

0 likes

Account
Other
Security
Subscription
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Annual Suscription

Please, when are you going to stablish an annual suscription for premium users so we can avoid a monthtly fee, and of course having the opportunity of a cheaper fee when paying for an annual one.

Newbie

Please, when are you going to stablish an annual suscription for premium users so we can avoid a monthtly fee, and of course having the opportunity of a cheaper fee when paying for an annual one.

Robert_W

Community Legend

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

bad gate way can't access my account

I'm trying to cancel my subscription and cannot even access my account page. I see this is not just my problem. Can you please fix this problem and cancel my premium subscription as soon as possible?

Newbie

I'm trying to cancel my subscription and cannot even access my account page. I see this is not just my problem.   Can you please fix this problem and cancel my premium subscription as soon a...

oogarcia

Newbie

2171 Views

17 replies

3 likes

  • 2171 Views
  • 17 replies
  • 3 likes

Playlists gone. Username changed to random numbers.

I have searched around quite a bit and have only seen this issue solved for people with actual Spotify accounts and the problem with them being logged into a duplicate. I have no Spotify account to my knowledge.I am pretty sure this was caused by del...

Newbie

I have searched around quite a bit and have only seen this issue solved for people with actual Spotify accounts and the problem with them being logged into a duplicate. I have no Spotify account to m...

Merik

Community Legend

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Gone!

I just downloaded the Spotify app for iMac for the first time and when I logged in (through FB, only log in I know) weird stuff happened and then all of my playlists disappeared. This is really upsetting. Can someone please help? I have looked throug...

Regular

I just downloaded the Spotify app for iMac for the first time and when I logged in (through FB, only log in I know) weird stuff happened and then all of my playlists disappeared. This is really upset...

Peter__

Community Legend

3508 Views

21 replies

0 likes

  • 3508 Views
  • 21 replies
  • 0 likes

Changing Country

Hi there! I log in on Spotify via facebook. I changed country 3 weeks ago, and since 1 week ago I'm not able to log in on Spotify anymore. There's just a message asking me to update the country I live in now. However, I already changed country on FB ...

Casual Listener

Hi there! I log in on Spotify via facebook. I changed country 3 weeks ago, and since 1 week ago I'm not able to log in on Spotify anymore. There's just a message asking me to update the country I l...

Jamie

Spotify Legend

236 Views

1 replies

0 likes

Login
  • 236 Views
  • 1 replies
  • 0 likes

RECUPERAR LISTA DE REPRODUCCION BORRADA

He borrado una lista de reproducción y me gustaría recuperarla. Mi nombre es pensioncorredera y la lista borrada tiene el nombre de Sr Prieto.

Newbie

He borrado una lista de reproducción y me gustaría recuperarla. Mi nombre es pensioncorredera y la lista borrada tiene el nombre de Sr Prieto.    

Peter__

Community Legend

525 Views

3 replies

0 likes

Account
Free
  • 525 Views
  • 3 replies
  • 0 likes

Solved!! Premium Activation

Hi, I would like to acitvate my premium account before the end of my trial period. Would it be possible? Order ID: 318338001015 Thank you!

Casual Listener

Hi, I would like to acitvate my premium account before the end of my trial period. Would it be possible? Order ID:       318338001015   Thank you!

Jamie

Spotify Legend

597 Views

3 replies

0 likes

Account
  • 597 Views
  • 3 replies
  • 0 likes