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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Marcobj99
  • Newbie
  • 263750 Views
  • 516 replies
  • 34 likes
  • Account
    Free
  • 263750 Views
  • 516 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13045 Views
  • 6 replies
  • 11 likes
  • Security
  • 13045 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529429 Views
  • 989 replies
  • 113 likes
  • Account
  • 529429 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128115 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128115 Views
  • 74 replies
  • 12 likes

Password/Email Issues

I signed up for spoitfy a long long time ago (2007 I believe) with an email address that is now inactive. I am able to sign into spotify with my facebook account, but I am unable to change my email address because my "password is incorrect" depsite t...

  • Newbie
  • I signed up for spoitfy a long long time ago (2007 I believe) with an email address that is now inactive. I am able to sign into spotify with my facebook account, but I am unable to change my email a...
  • blake
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

i am being charged 9.99 even though i canceled my subscription

i canceld my payment and yet i was still charged for 9.99. is there anyway i can get my payment back. i sent an email but i would like to talk to someone asap.

  • Casual Listener
  • i canceld my payment and yet i was still charged for 9.99. is there anyway i can get my payment back. i sent an email but i would like to talk to someone asap.
  • Merik
  • Community Legend
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

My Spotify account not recognised

Hi, can anyone help please?My Spotify premier account is valid as I can play songs on my phone, but yesterday it won't talk to my Sonos 1's! Any advise?

  • Newbie
  • Hi, can anyone help please? My Spotify premier account is valid as I can play songs on my phone, but yesterday it won't talk to my Sonos 1's! Any advise?
  • Peter__
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

delete account

i have just bourght the sportify premium on my android and it worked fine but suddenly it changed back to the free spotifi again i would really like spotify to make a customer call service as i got my credit card numbers and stuff like that im though...

  • Casual Listener
  • i have just bourght the sportify premium on my android and it worked fine but suddenly it changed back to the free spotifi again i would really like spotify to make a customer call service as i got m...
  • lukas1902
  • Casual Listener
  • 634 Views
  • 8 replies
  • 0 likes
  • Account
  • 634 Views
  • 8 replies
  • 0 likes

Spotify premium 6 month free trial redeemed but not redeemed

I used promo for 6 months free premium that was offered through sprint but it hasn't been applied to my Spotify account and when I try to re-enter the code it says that the offer has already been redeemed.... but where cause its not on my account.

  • Casual Listener
  • I used promo for 6 months free premium that was offered through sprint but it hasn't been applied to my Spotify account and when I try to re-enter the code it says that the offer has already been red...
  • Peter__
  • Community Legend
  • 2350 Views
  • 5 replies
  • 0 likes
  • 2350 Views
  • 5 replies
  • 0 likes

spotify premium on kindle fire hd

i recently set up an account with spotify premium but can only get the free version to work on my kindle fire hd ( can only play albums on shuffle) ,any help really appreciated i will save the fact i cant even install it on my mac

  • Casual Listener
  • i recently set up an account with spotify premium but can only get the free version to work on my kindle fire hd ( can only play albums on shuffle) ,any help really appreciated    i wil...
  • Peter__
  • Community Legend
  • 1821 Views
  • 3 replies
  • 0 likes
  • 1821 Views
  • 3 replies
  • 0 likes

Solved!! Wont get premium

I have paid for 30days premium but it wont upgrade on my account. I have reinstalled spotify on my phone several times but with no result. Order id:362024137014

  • Casual Listener
  • I have paid for 30days premium but it wont upgrade on my account. I have reinstalled spotify on my phone several times but with no result. Order id:362024137014
  • Madmax91
  • Casual Listener
  • 413 Views
  • 4 replies
  • 0 likes
  • 413 Views
  • 4 replies
  • 0 likes

I want to delete my account.

Hi. I used the contact thrice now and I still got no answer. I can still log in and use my account. I want it gone, so that I may create a new one on the same e-mail adress. What should I do..?

  • Visitor
  • Hi. I used the contact thrice now and I still got no answer. I can still log in and use my account. I want it gone, so that I may create a new one on the same e-mail adress. What should I do..?
  • meahtenoha
  • Spotify
  • 326 Views
  • 4 replies
  • 0 likes
  • 326 Views
  • 4 replies
  • 0 likes

I use Spotify Premium but want banner ads

Hi, im a Premium user on spotfy, but i like ads on mac aplication, so is there any chance to have it back?.. Note: i dont want comercial spoken between songs, just banners on the app!! Yeah i know sound weird but i like it, what can i do? hahaha

  • Newbie
  • Hi, im a Premium user on spotfy, but i like ads on mac aplication, so is there any chance to have it back?..   Note: i dont want comercial spoken between songs, just banners on the app!! &...
  • Peter__
  • Community Legend
  • 882 Views
  • 1 replies
  • 0 likes
  • 882 Views
  • 1 replies
  • 0 likes

Trouble logging in

I am currently having a very difficult time logging into my Spotify account. I recieved any email this morning that my payment method was insufficient, therefore my account was disabled. I am trying to log in to update my credit card info, however I ...

  • Casual Listener
  • I am currently having a very difficult time logging into my Spotify account. I recieved any email this morning that my payment method was insufficient, therefore my account was disabled. I am trying ...
  • Peter__
  • Community Legend
  • 370 Views
  • 6 replies
  • 0 likes
  • 370 Views
  • 6 replies
  • 0 likes

Solved!! west coast by lana del rey not available in uk

the new single west coast by lana del rey had the uk release date listed as 25th may i have tried to save the song into my music on many occasions the single played once and then told me that it is not availble in the united kingdom please fix this p...

  • Casual Listener
  • the new single west coast by lana del rey had the uk release date listed as 25th may i have tried to save the song into my music on many occasions the single played once and then told me that it is n...
  • daytonaryanxcx
  • Casual Listener
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Somebody is using my email

I have had my spotify a couple of years now. I have a new email adress and a while ago I wanted to change to the new one. But somebody is already using my email on his/her account. I'm also receiving emails from spotify from this account. Please help...

  • Newbie
  • I have had my spotify a couple of years now. I have a new email adress and a while ago I wanted to change to the new one. But somebody is already using my email on his/her account. I'm also receiving...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Prepaid card

I bought card yesterday and it says we are unable to reedem this code

  • Newbie
  • I bought card yesterday and it says we are unable to reedem this code
  • Peter__
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Change Username

Hi, After an issue with a double account my username was separated from Facebook one and right now it just appears as a bunch of numbers. Is there a way to turn it into my real name?

  • Newbie
  • Hi, After an issue with a double account my username was separated from Facebook one and right now it just appears as a bunch of numbers. Is there a way to turn it into my real name?
  • Peter__
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! offline devices

How do i get back my offline devices once i have klicked on remove all?

  • Casual Listener
  • How do i get back my offline devices once i have klicked on remove all?
  • Peter__
  • Community Legend
  • 728 Views
  • 5 replies
  • 0 likes
  • Account
  • 728 Views
  • 5 replies
  • 0 likes

cancelled account yet still charged

I cancelled my accout. I went through to the end even filling out feedback. I just received notification that i've been charged again for this month and my account has been re-enabled. Please reverse the charges, i have also filled an unauthorised tr...

  • Newbie
  • I cancelled my accout. I went through to the end even filling out feedback. I just received notification that i've been charged again for this month and my account has been re-enabled. Please reverse...
  • Jonahman10
  • Roadie
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Portuguese account to use in UK

Hi there, I'm Portuguese and I'm currently living in the UK. I would like to have access to the Portuguese content instead (at least for now). Saw that I can change my account country and I do own Portuguese payment cards. My question is can I subscr...

  • Casual Listener
  • Hi there,   I'm Portuguese and I'm currently living in the UK. I would like to have access to the Portuguese content instead (at least for now). Saw that I can change my account country and ...
  • Peter__
  • Community Legend
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

delete account

Found spotify quite booring
How do I delete it?

  • Visitor
  • Found spotify quite booring<br>How do I delete it?
  • Jonahman10
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Other
  • 192 Views
  • 1 replies
  • 0 likes

Please help

I have the same thing going on. I want it to be logged off on every single device. People have been using my account it's very frustrating

  • Casual Listener
  • I have the same thing going on. I want it to be logged off on every single device. People have been using my account it's very frustrating
  • Jonahman10
  • Roadie
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Spotify won't recognize update

I just signed up for my free trial of Spotify for 30 days followed by a premium subscription, but both my phone and laptop are telling me that I am back on the free version. My account does not show a receipt for my order and says that I need to upgr...

  • Casual Listener
  • I just signed up for my free trial of Spotify for 30 days followed by a premium subscription, but both my phone and laptop are telling me that I am back on the free version. My account does not show ...
  • ashleymungi
  • Casual Listener
  • 300 Views
  • 4 replies
  • 0 likes
  • Premium
  • 300 Views
  • 4 replies
  • 0 likes