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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406943 Views
  • 959 replies
  • 107 likes
  • Account
  • 406943 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176518 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176518 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100104 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100104 Views
  • 68 replies
  • 10 likes

dashboard not reflecting yesterdays streams (verified artist)

PlanFree/PremiumCountry DeviceWebplayer, Artists.spotify (web), Artists App (Android) My Question or Issue Yesterday, I was monitoring my live active listeners and had more than usual which had me very excited to check on my stats today but my stats ...

  • Casual Listener
  • Plan Free/Premium Country   Device Webplayer, Artists.spotify (web), Artists App (Android)     My Question or Issue   Yesterday, I was monitoring my live active listener...
  • andresesrever
  • Casual Listener
  • 836 Views
  • 2 replies
  • 0 likes
  • Other
  • 836 Views
  • 2 replies
  • 0 likes

Solved!! Spotify account recovery options on Android hardware

PlanPremiumCountryCanadaDeviceAndroid TV Box running Android kitkat or higher.Operating SystemAndroid OS My Question or Issue My father-in-law pays for premium and has no issues running it on his TV Android box but we've also tried to log him into a ...

  • Casual Listener
  • Plan Premium Country Canada Device Android TV Box running Android kitkat or higher. Operating System Android OS   My Question or Issue   My father-in-law pays for premium and has...
  • ThatCrazyCDN
  • Casual Listener
  • 1131 Views
  • 2 replies
  • 0 likes
  • Account
  • 1131 Views
  • 2 replies
  • 0 likes

Add Album as an playlist to bibliothek

Since yesterday it is not possible to add an Album as Playlist to bibliothek with Android phones. It still works on iphone. Anybody the same problem ?

  • Visitor
  • Since yesterday it is not possible to add an Album as Playlist to bibliothek with Android phones.    It still works on iphone.  Anybody the same problem ?  
  • Edelli
  • Newbie
  • 849 Views
  • 1 replies
  • 1 likes
  • 849 Views
  • 1 replies
  • 1 likes

Solved!! can I manage 2 bands on one account?

Can anyone help me please. I've been producing music now for over 6 months. However, I realise I want to focus on my edgy stuff. So I want to put all my dance based tunes under a different band name. Can this be done? And can I manage them both?

  • Roadie
  • Can anyone help me please.   I've been producing music now for over 6 months. However, I realise I want to focus on my edgy stuff. So I want to put all my dance based tunes under a diff...
  • thrainn
  • Visitor
  • 2061 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 2061 Views
  • 2 replies
  • 0 likes

I changed my country and payment method but the country is not changing...

PlanPremiumOriginal CountryGBDestination CountryITDeviceNAOperating SystemNA My Question or IssueI changed my country and payment method from my computer (from GB to IT) but the country is not changing. The system accepted my credit card and I can se...

  • Visitor
  • Plan Premium Original Country GB Destination Country IT Device NA Operating System NA   My Question or Issue I changed my country and payment method from my computer (from GB to IT) ...
  • eltoch
  • Composer
  • 554 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 554 Views
  • 1 replies
  • 0 likes

changing login information

hi, im a premium user of spotify. Recently i decided to unlink my facebok account and create an actual account with username. But since I originally created my account via facebook, i now have to reset my password (as told here: https://support.spoti...

  • Casual Listener
  • hi, im a premium user of spotify. Recently i decided to unlink my facebok account and create an actual account with username. But since I originally created my account via facebook, i now have to res...
  • eltoch
  • Composer
  • 560 Views
  • 2 replies
  • 0 likes
  • Account
  • 560 Views
  • 2 replies
  • 0 likes

A Question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I was just wondering about what happens to my playlists should my account ever be disa...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,&...
  • Emilia_8
  • Community Legend
  • 502 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 502 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Account is broken

PlanPremiumCountrySwitzerlandDeviceiPhone XOperating SystemiOS 12.4 My Question or IssueSince changing my credit card my username is broken. It shows 11147290417 and the profile image is lost.I would like the account name chdanielmueller.Thank you fo...

  • Visitor
  • Plan Premium Country Switzerland Device iPhone X Operating System iOS 12.4   My Question or Issue Since changing my credit card my username is broken. It shows 11147290417 and the prof...
  • Petya
  • Community Legend
  • 958 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 958 Views
  • 1 replies
  • 0 likes

How is my case number doing??? URGENT

case # 15636596 . trying to remove my song off the wrong artist profile and onto the correct one ASAP and no one is responding.

  • Casual Listener
  • case # 15636596 . trying to remove my song off the wrong artist profile and onto the correct one  ASAP and no one is responding.   
  • Jacob
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
  • 471 Views
  • 1 replies
  • 0 likes

music uploaded to wrong artist account

i emailed spotify for artists. no response. been in touch with spotify facebook and twitter dms. no luck. been in touch with the distributor. no luck . my single was released under the wrong artist - id simply like it removed from that profile and pu...

  • Casual Listener
  • i emailed spotify for artists. no response. been in touch with spotify facebook and twitter dms. no luck. been in touch with the distributor. no luck . my single was released under the wrong artist -...
  • Brunelicia
  • Community Legend
  • 1215 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1215 Views
  • 1 replies
  • 0 likes

Solved!! Premium account hijacked

Premium subcription/iphone X/Windows 10 comp My Question or Issue: My premium account was hijacked due to it sharing the same password info of other websites that have been breached. The person who stole my account used a disposable email and I was h...

  • Casual Listener
  • Premium subcription/iphone X/Windows 10 comp     My Question or Issue: My premium account was hijacked due to it sharing the same password info of other websites that have been breached....
  • SlothBoy1
  • Casual Listener
  • 739 Views
  • 4 replies
  • 0 likes
  • Security
  • 739 Views
  • 4 replies
  • 0 likes

Will I lose my artists page if I delete user account

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi - Id like to change my user name, which requires deleting my user account and starting again - I also have an artist account. Does my artist page / account stay active? Thanks

  • Visitor
  •   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi - Id like to change my user name, which requires deleting my user account and starting again - I also have an ar...
  • eltoch
  • Composer
  • 2558 Views
  • 2 replies
  • 0 likes
  • Account
  • 2558 Views
  • 2 replies
  • 0 likes

Playlist not sorting by album correctly

PlanFreeCountryUKDeviceiPhone 7, HP Chromebook, PC, Web PlayerOperating SystemiOS13, Chrome OS, Windows 10, Google ChromeMy Question or IssuePlaylist sorting by album is not listing correctly on all devices - see comparisons pictures. a = playlist so...

  • Casual Listener
  • Plan Free Country UK Device iPhone 7, HP Chromebook, PC, Web Player Operating System iOS13, Chrome OS, Windows 10, Google Chrome My Question or Issue Playlist sorting by album is not listing...
  • Rene01
  • Community Legend
  • 747 Views
  • 3 replies
  • 0 likes
  • Other
  • 747 Views
  • 3 replies
  • 0 likes

Problem adding address

PlanPremiumCountryPhilippinesDeviceVivo V15 proOperating SystemAndroid Pie My Question or IssueDoes anyone have a.solution for this problem?

Screenshot_20190923_072839.jpg
  • Casual Listener
  • Plan Premium Country Philippines Device Vivo V15 pro Operating System Android Pie   My Question or Issue Does anyone have a.solution for this problem?
  • Luan
  • Spotify Star
  • 700 Views
  • 3 replies
  • 0 likes
  • Premium
  • 700 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account got Hacked

Plan PremiumCountry Italy DevicePX,HUAWEIOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account got hacked, i changed the password but the person still enters into my account

  • Casual Listener
  • Plan Premium Country Italy     Device PX,HUAWEI Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account got hacked, i changed the...
  • Petya
  • Community Legend
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

No songs showing up in albums or artists

PlanFamily PremiumCountryUSADeviceiPhone 11 Pro MacOperating SystemiOS 13.0 My Question or Issue When I click an artist, for some artists there is a list of albums, when I click the album no songs show up or populate in the album. For other artists, ...

  • Visitor
  •   Plan Family Premium Country USA Device iPhone 11 Pro Mac Operating System iOS 13.0   My Question or Issue   When I click an artist, for some artists there is a list of al...
  • Rene01
  • Community Legend
  • 853 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 853 Views
  • 1 replies
  • 0 likes

my username is created automatically by faceboo

Plan : PremiumCountry : BrasilDevice : (PC, samsung A5 2017, Motorola moto g6, samsung M30)Operation System : (Windows 10 and Android 8/9)My IssueI want change my username because my username is alot of random numbers created automatically by faceboo...

  • Visitor
  • Plan : Premium Country : Brasil Device : (PC, samsung A5 2017, Motorola moto g6, samsung M30) Operation System : (Windows 10 and Android 8/9) My Issue I want change my username because my userna...
  • AndrewRobs01
  • Composer
  • 498 Views
  • 2 replies
  • 0 likes
  • Account
  • 498 Views
  • 2 replies
  • 0 likes

Solved!! My Music on another Artist's Profile

My Question or Issue Hello Spotify Community, This Artist Profile contains my own personal music that I created and released through Soul Deep Recordings, Liquid Tones and Instinct Audio.The problem here is that the Artist profile is not me and is an...

  • Casual Listener
  • My Question or Issue   Hello Spotify Community,   This Artist Profile contains my own personal music that I created and released through Soul Deep Recordings, Liquid Tones and Instinct ...
  • amparomusic
  • Casual Listener
  • 1189 Views
  • 2 replies
  • 0 likes
  • Other
  • 1189 Views
  • 2 replies
  • 0 likes

Solved!! HELP. My user name is "wzlk2bt8vxhs8zyn7gjoy2u96"

PlanFree/PremiumCountrySpainDeviceXiaomi Mi9TOperating SystemAndroid 9My Question or IssueWhy my user name is "wzlk2bt8vxhs8zyn7gjoy2u96"? And how can I change it?

  • Visitor
  • Plan Free/Premium Country Spain Device Xiaomi Mi9T Operating System Android 9 My Question or Issue Why my user name is "wzlk2bt8vxhs8zyn7gjoy2u96"? And how can I change it?  
  • Jose_M
  • Spotify Star
  • 964 Views
  • 3 replies
  • 0 likes
  • Account
  • 964 Views
  • 3 replies
  • 0 likes

Mise à jour de mes coordonnées de Carte Bancaire

PlanPremiumCountryFrance My Question or IssueJe souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option ne m'est pas proposée. une idée ?

  • Casual Listener
  •   Plan Premium Country France       My Question or Issue Je souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option n...
  • Rene01
  • Community Legend
  • 727 Views
  • 3 replies
  • 0 likes
  • Account
  • 727 Views
  • 3 replies
  • 0 likes