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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552828 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131098 Views
74 replies
12 likes
PlanPremiumCountryUnited StatesDevice(iPhone 7, late 2019) Operating System(iOS 13) My Question or IssueI tried to cancel my subscription and it still charged me
Plan Premium Country United States Device (iPhone 7, late 2019) Operating System (iOS 13) My Question or Issue I tried to cancel my subscription and it still charged me
Spotify Star
605 Views
1 replies
0 likes
Hello,I have 2 issues to be clarified. First: today I changed my subscription from regular premium to the university discount.I would like to know if I have to cancel the preview subscription or it is goning to change automatically to the university ...
Hello, I have 2 issues to be clarified. First: today I changed my subscription from regular premium to the university discount. I would like to know if I have to cancel the preview subscri...
Casual Listener
964 Views
2 replies
0 likes
I submitted my first song with Distrokid on march 29th. It is now April 20th and i don't see it. Also, my artist profile is still not verifiedI just got a Premium plan too. It's probably because it's the worst timing right (Covid-19)?How long it take...
I submitted my first song with Distrokid on march 29th. It is now April 20th and i don't see it. Also, my artist profile is still not verified I just got a Premium plan too. It's probably b...
Community Legend
1139 Views
1 replies
0 likes
PlanPremium. My Question or IssueDid Spotify erase the names of my playlists because they consider them offensive? Suddenly two of my playlists are moved to the top of my list and the names are missing.UPDATE: Resolved it was a hacker.
Plan Premium. My Question or Issue Did Spotify erase the names of my playlists because they consider them offensive? Suddenly two of my playlists are moved to the top of m...
Community Legend
866 Views
1 replies
0 likes
Money is coming off my card but when I log in its saying I have a free account, I think another account is using my card... how can I find out which Spotify account is using my card???
Money is coming off my card but when I log in its saying I have a free account, I think another account is using my card... how can I find out which Spotify account is using my card???
Spotify Legend
558 Views
3 replies
0 likes
Hi I've got a spotify premium account which I can add 6 family members to. I'm trying to add my family members. Each time I send any of them an invitation link (to THEIR email address not mine), when they click on the link, it says 'You cannot join y...
Hi I've got a spotify premium account which I can add 6 family members to. I'm trying to add my family members. Each time I send any of them an invitation link (to THEIR email address not mi...
Moderator
1263 Views
3 replies
0 likes
My last payment for premium family is from April 2. But now my account is downgraded to 'free'. On all devices and for all the family. How to fix this? PlanPremiumCountryThe Netherlands
My last payment for premium family is from April 2. But now my account is downgraded to 'free'. On all devices and for all the family. How to fix this? Plan Premium Country The Netherland...
Casual Listener
787 Views
7 replies
0 likes
Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo electronio al que lo tengo asociado. no me pertine camb...
Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo elec...
Moderator
1220 Views
8 replies
2 likes
HI, I moved for Ireland to NZ a year and a half ago. I moved my spotify account over to NZ and I am now paying for premium with my NZ money. spotify says that i am now connected to NZ in my account settings however when i go to login on the app and o...
HI, I moved for Ireland to NZ a year and a half ago. I moved my spotify account over to NZ and I am now paying for premium with my NZ money. spotify says that i am now connected to NZ in my account s...
Moderator
451 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have been asked to verify my credit card information because a payment failed. My credit card information is correct however my account still shows that you c...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android My Question or Issue I have been asked to verify my credit card information because a payment failed. My ...
Spotify Legend
915 Views
1 replies
0 likes
Have 1 month free trial which ends in one week. Spouse and son have paid subscriptions which are renewed monthly. I am trying today to end my free trial and immediately get a family premium subscription (ie. all three members with premium account). T...
Have 1 month free trial which ends in one week. Spouse and son have paid subscriptions which are renewed monthly. I am trying today to end my free trial and immediately get a family premi...
Spotify Legend
558 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
572 Views
2 replies
0 likes
real spotify username: curridorcristianPlanPremium (family)CountryItalyMy Question or Issue:Today I was listening to music with my phone while doing some stuff on my PC and suddenly spotify stopped working so I look on the phone and it logged-out wit...
real spotify username: curridorcristian Plan Premium (family) Country Italy My Question or Issue: Today I was listening to music with my phone while doing some stuff on my PC and suddenly spoti...
Spotify Star
2798 Views
5 replies
0 likes
Hello,I have been using a new account recently, and today I logged out by mistake. I don't remember at all which email I've used for this account, and so I am unable to log in.I tried several different emails, but I simply can't find it.I saw a post ...
Hello, I have been using a new account recently, and today I logged out by mistake. I don't remember at all which email I've used for this account, and so I am unable to log in. I tried several dif...
Community Legend
1335 Views
1 replies
0 likes
Hi, I have tried to join my husband (username: aggcalan6) to my family account but we got a message to explain we are not living in the same place. We have recently moved from Ireland to Slovakia and I have updated payment method and country in my ad...
Hi, I have tried to join my husband (username: aggcalan6) to my family account but we got a message to explain we are not living in the same place. We have recently moved from Ireland t...
Roadie
559 Views
3 replies
0 likes
Hi There:I am on a premium plan.I want to change my username and profile pic.iphone xs mac.I have tried all the directions for changing profile pic and username both on desktop and mobile app....When I go to view profile there is no option to edit. A...
Hi There: I am on a premium plan. I want to change my username and profile pic. iphone xs mac. I have tried all the directions for changing profile pic and username both on desktop and mobile app...
Roadie
550 Views
1 replies
0 likes
PlanPremium FamilyCountryUSA My Question or IssueThe credit card that's currently attached to my account is going to be cancelled soon, however I can't update with a new one. I've tried multiple different times with different cards. The card I will b...
Plan Premium Family Country USA My Question or Issue The credit card that's currently attached to my account is going to be cancelled soon, however I can't update with a new one. I...
Roadie
927 Views
3 replies
0 likes
Can you change that username and if you can, how?
Can you change that username and if you can, how?
Community Legend
495 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
571 Views
1 replies
0 likes
My other account session was closed, I did not do that and now I cannot log in again. I wanted to reset my password and they don't send me the email either, I don't know what to do, I need help the account is: guadaxluz
My other account session was closed, I did not do that and now I cannot log in again. I wanted to reset my password and they don't send me the email either, I don't know what to do, I need help 😞 t...
Spotify Star
475 Views
1 replies
0 likes
